Eureka Hotel

Hotels
•
Independent
8.6 (46 reviews)
5-2-1, 5-3-1, 5-4-1, Persiaran Mahsuri,, The Promenade,, George Town, Penang, 11950 , George Town , MY
60-174023601

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Facilities

Express check-out
Free WiFi
Express check-in/check-out
Wheelchair accessible
Safe-deposit box at front desk
Front desk (limited hours)
Express check-out
Smoke-free property

Review Highlights

Pros:
Convenient location (near airport, food, supermarket, conference)
Comfortable beds / generally comfortable rooms (for many guests)
Good value / right price for short stays
Friendly and helpful staff
Free towel lending noted
Repeat guests indicate satisfaction
Cons:
Cleanliness issues (smelly linen/towels, mold, dirty rooms, cockroaches)
Some rooms very small / limited space
No in-room hot water/boiler; limited water facilities
Shared iron / limited amenity access
No on-site restaurant or gym
Parking limited/paid and no dedicated hotel parking
Air conditioning not cool in at least one report
Mosquitoes / minor room pests reported

Categories

Cleanliness
6
Multiple negative comments about smelly linen/towels, moldy and dirty rooms, and even a cockroach infestation; a few guests reported clean rooms but overall cleanliness is a clear concern.
Service
9.8
Staff described as kind and helpful in several reviews; operational issues (shared iron) noted but staff interactions are generally very positive.
Location
9.9
Repeatedly praised as very convenient — close to the airport, food, supermarkets and conference venues; generally cited as a major plus.
Room Quality
8
Mixed reports: some guests found rooms comfortable and beds good, others complained rooms are very small, have small furniture or problems (no in-room water/boiler); overall average to good.
Amenities
7.8
Several missing or limited amenities (no restaurant/gym, no in-room boiler/hot water, shared iron, paid parking); some positives like free towel lending noted.
Value for Money
9.2
Many guests said the price is right and good for short stays; a few felt it was poor value when cleanliness was bad, but overall perceived as good value.
Food and Beverage
8.6
No hotel restaurant reported, but plentiful nearby eateries and a supermarket make food options convenient; neutral-to-positive for F&B access.
Overall Experience
9.5
Overall mostly comfortable and convenient stays for many guests (clean/comfortable room reports and repeat stays), though some had very negative experiences (odor, pests), resulting in a generally positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-30 12:04

Property Description

Discover the perfect blend of comfort and convenience at Eureka Hotel, your ideal getaway in George Town.

Exquisite Dining Experience
Savor delightful meals at our on-site restaurant, offering a variety of culinary selections that cater to all tastes, ensuring every dining experience is memorable.

Modern Guestrooms
Retreat to one of our 32 modern guestrooms featuring LCD televisions, rainfall showerheads, and complimentary bottled water. Enjoy the luxury of space and daily housekeeping for a hassle-free stay.

Prime Location
Located in Bayan Lepas, Eureka Hotel places you close to popular attractions such as Queensbay Mall and the Penang International Sports Arena, making it easy to explore all that this vibrant area has to offer.

Don't miss your chance to experience comfort and convenience—book your stay at Eureka Hotel today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 46 reviews
Cleanliness: 6
Service: 9.8
Location: 9.9
Room Quality: 8
Amenities: 7.8
Value for Money: 9.2
Food and Beverage: 8.6
Overall Experience: 9.5
H
Huda • couple • my
10
2026-05-30 • via Nuitee
C
Cwei • solo_traveller • my
10
2026-05-25 • via Nuitee
Y
Yuslizza • couple • my
8
Cons:

Aircond not cool

2026-05-14 • via Nuitee
A
Atikah • couple • my
7
2026-05-12 • via Nuitee
R
Radha kumari • solo_traveller • my
7
Okay
Pros:

Ok

2026-05-09 • via Nuitee
Sean lim • solo_traveller • my
6
Pros:

Food and supermarket nearby
Very convenient nearby foodie

Cons:

Nothing

2026-05-07 • via Nuitee
M
Mohd Shah Rulzafian • solo_traveller • my
8
2026-05-05 • via Nuitee
L
Lai • family_with_children • my
7
2026-05-01 • via Nuitee
A
Abdel Latif Khalifa Elnaim • couple • my
7
Acceptable
Pros:

Facing the Main Street, no noise

Cons:

No water inside the rooms
No boiler , need to get hot water from a dispenser in the corridor

2026-04-26 • via Nuitee
N
Nanthakumaran.g • solo_traveller • my
10
2026-04-12 • via Nuitee
W
WEI ZHE • solo_traveller • my
1
I didn't even stayed overnight.
Cons:

Cockroach infestation.

2026-03-24 • via Nuitee
H
Hazeem • family_with_children • my
10
Pros:

They're so bold and comfy, and the price is just right. The hotel's decent, average price, and not too far from the airport. Good for a short stay.

Cons:

The room's tiny, just enough for two, and for the price, you can't really complain. A bigger mirror for my wife would be nice, though. You have to share the iron with other guests and go outside to use it. Also, parking's gonna be expensive since the hotel doesn't have its own spots and shares with other businesses nearby.

2026-03-22 • via Nuitee
M
Muniandy • couple • my
7
2026-03-21 • via Nuitee
I
Indhu • solo_traveller • my
10
Overall, it was a comfortable stay.
Pros:

The room was very comfortable and clean.The bed was comfortable and the overall stay felt cozy and pleasant.

Cons:

Nothing

2026-03-17 • via Nuitee
H
Heriberto • couple • th
1
Unpleasantly odorized and dirty room.
Pros:

This place is terrible; avoid staying here.

Cons:

Smelly linen and towels, moldy room, don't make sense to pay €40 if you're staying for a few hours during a layover.

2026-03-14 • via Nuitee
S
Sashi Kumar • family_with_children • my
7
2026-03-09 • via Nuitee
J
Jeff • family_with_children • my
9
2026-03-08 • via Nuitee
L
Lim • solo_traveller • my
6
2026-03-07 • via Nuitee
M
marie • family_with_children • fr
8
2026-02-24 • via Nuitee
W
Wulandari • family_with_children • my
3
Pros:

Nothing

Cons:

Ada nyamuk. Meja kecik. Bilik kotor

2026-02-23 • via Nuitee