Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Poor cleanliness
Inconsistent service
Limited amenities

Categories

Cleanliness
3.35
Multiple reviews mentioned issues with cleanliness including dirty linens and unclean bathrooms.
Service
6.35
Service was inconsistent, with mentions of poor booking management and some friendly staff.
Location
7.85
Location was praised for its convenience in relation to exhibitions.
Room Quality
4.35
Rooms had various issues like old mattresses and poor noise isolation.
Amenities
5.35
Limited amenities mentioned, with a refrigerator present but otherwise lacking.
Value for Money
4.35
Value for money was considered poor due to the overall quality vs price.
Food and Beverage
3.35
Breakfast was not provided as expected.
Overall Experience
5.85
Overall experience was mixed, with many negative aspects but some positive notes on the staff and cleanliness of bedding.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:49

Property Description

Family-Run Hotel in Düsseldorf:
Hotel Berliner Hof, a charming family-run hotel in the heart of Düsseldorf, offers a cozy retreat for travelers.

Comfortable and Convenient:
Enjoy soundproofed rooms with a balcony and fridge, ensuring a peaceful stay. Benefit from 24-hour service, in-room safes, satellite TV, and available internet, meeting all your needs.

Great Location and Amenities:
Conveniently located near Düsseldorf Central Station, with excellent transport links, the hotel also offers a delicious breakfast buffet, a bar, and a private garage for guests. Explore the city easily with nearby tram and underground stations, connecting you to key destinations.

Experience the warmth and convenience of Hotel Berliner Hof - book your stay now!

Important information:

Guests arriving later than 6 p.m. must contact the hotel in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs EUR 5 per 24 hours.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children 6 years old stay for € 10 per person per night when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.1
Based on 860 reviews
Cleanliness: 3.35
Service: 6.35
Location: 7.85
Room Quality: 4.35
Amenities: 5.35
Value for Money: 4.35
Food and Beverage: 3.35
Overall Experience: 5.85
T
Teresa • family_with_children • dk
2
Uhøflig chef havde booket til fem personer men der var kun til 4 personer
Cons:

Beskidt

2026-07-25 • via Nuitee
A
Anastasiia • solo_traveller • ua
3
Pros:

Ich habe dieses Hotel für eine Nacht für meine Tochter gebucht, da sie ein Konzert in Düsseldorf besucht hat und dort übernachten musste. Besonders wichtig war für uns die Nähe zum Bahnhof. Das Personal war freundlich und hilfsbereit. Die Lage des Hotels ist sehr gut.

Cons:

Leider war das Hotel sehr schmutzig und nicht richtig gereinigt. Das Einzige, was einigermaßen sauber war, war die Bettwäsche. Zuerst wurden sie sogar in ein schmutziges, noch nicht aufgeräumtes Zimmer gebracht. Danach wurde das Zimmer zum Glück gewechselt.

2026-07-24 • via Nuitee
A
Aheiev • couple • ua
1
Pros:

Мне не вернули 20€ залога за полотенца

2026-07-23 • via Nuitee
S
Sayed Elham • solo_traveller • de
1
Pros:

Ich glaube, es wäre besser gewesen, wenn ich am Bahnhof übernachtet hätte.

2026-07-22 • via Nuitee
D
davaajargal • solo_traveller • us
1
Pros:

they canceled my booking on the app and charged cash after the charge they used my card info from the app and charged again and the property doesn't answer the phone and didn't represent why they charged me ?? very bad service to

2026-07-22 • via Nuitee
T
Timurs • solo_traveller • lv
10
2026-07-21 • via Nuitee
B
Basel • couple • se
10
2026-07-21 • via Nuitee
F
Fabian • solo_traveller • de
3
2026-07-20 • via Nuitee
D
Dascha • extended_group • de
3
Würde ich nicht weiter empfehlen
Pros:

Nix

Cons:

Betten so locker geschraubt dass man sie teilweise verbiegen konnte (wir sind nicht übergewichtig)

Keine Kartenzahlung, was für eine Großstadt wie Düsseldorf überraschend ist.

Müll (siehe die verkrusteten, alten Augenpatches im Bild) von vorherigen Gästen hinterm Bett dazu ein dreckiger, zerkratzter Boden und Flecken auf der Bettwäsche.

Keine Handtücher (nicht mal für Hände) und angefangene Toiletten Papier Rolle

Altes Ambiente, darunter auch kein Feuermelder, erinnert einen durchaus an die DDR (vor Allem mit der UdSSR a Flagge am Eingang)

Für 81 Euro pro Nacht erwartet man nicht zu viel, aber dennoch mehr als das.

2026-07-20 • via Nuitee
G
Gabriele • family_with_children • de
5
Ohne Parkplatz, für den Preis noch okay.
Pros:

Zentrale Lage, bequeme Betten

Cons:

Der Parkplatz laut Angebot in der Tief-Garage war nicht vorhanden. Die Rezeption hat zwar deutsch verstanden, aber meine Anfrage dann auf englisch übersetzt...

2026-07-20 • via Nuitee
K
Kalbizada • solo_traveller • az
1
Pros:

Only İrina from the staff was polite. You couldn't find anything in the hotel normal.

Cons:

Dirty, narrow rooms, for everything they ask deposit. Even if you ask to enter room 5 minutes early they ask 10 euros. Furniture is old.

2026-07-20 • via Nuitee
S
Sabine und Andreas • couple • de
1
Kurz und zu teuer für den Aufenthalt
Pros:

Schlecht

Cons:

Die Ausstattung

2026-07-19 • via Nuitee
H
Hurinaz • couple • de
6
2026-07-19 • via Nuitee
V
Valdes • couple • de
10
2026-07-19 • via Nuitee
H
Hurinaz • couple • de
1
Catastrophe
2026-07-19 • via Nuitee
S
Simona Mihaela • solo_traveller • it
10
2026-07-17 • via Nuitee
M
Müslüm • solo_traveller • de
5
Pros:

Fiyatina göre idare ederdi

Cons:

Banyoda havlu olmamasi

2026-07-16 • via Nuitee
S
Saad • solo_traveller • de
10
2026-07-16 • via Nuitee
M
Murat • solo_traveller • tr
7
Konum olarak çok iyi
Pros:

Personel ve Konum

2026-07-15 • via Nuitee
Z
Zvonar • solo_traveller • nl
5
Z uˇz
Pros:

K

Cons:

Y

2026-07-14 • via Nuitee