Casa Serena

Hotels
8.1 (42 reviews)
Vernaza Norte Mz 5 V15 , Guayaquil , ec

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Garden and plants
Friendly host
Very clean
Spacious room
Hot water in shower
Convenient location near airport/bus station and mall
Close walk to Mall del Sol
Quiet/pleasant atmosphere (lorita/parrot noted)
Cons:
Poor internet / Wi‑Fi connection

Categories

Cleanliness
8.4
Multiple reviews explicitly note the place was very clean ('muy limpio', 'very clean'), indicating above-average cleanliness.
Service
8.3
Host described as very good and very friendly ('muy buena anfitriona', 'mucha amabilidad'), supporting a positive service rating.
Location
8.4
Location praised as close to airport, bus station and a large mall and a short walk to Mall del Sol — clearly a strong location.
Room Quality
8.3
Room described as spacious with hot water in the shower (positive room comfort and utilities).
Amenities
7.1
Mixed mentions: pleasant garden, plants and a pet parrot are positives, but internet/Wi‑Fi connectivity was reported as poor, lowering this score.
Value for Money
8.1
Standard quality for this hotel tier (not mentioned explicitly in reviews).
Food and Beverage
8.1
Standard quality for this hotel tier (not mentioned explicitly in reviews).
Overall Experience
8.1
Overall impression is positive ('Muy agradable', thankful guests), tempered slightly by the noted Wi‑Fi issue; overall aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 21:10

Property Description

Luxurious Accommodation
Casa Serena, located in Guayaquil, offers a luxurious stay just a short distance from major attractions like Saint Francis Church and Malecon 2000. The hotel boasts elegant rooms with modern amenities, including free WiFi and a flat-screen TV with cable channels.

Convenient Location
Situated within walking distance of Mall del Sol Shopping Center and Plaza del Sol, guests can easily indulge in shopping and dining experiences. Additionally, with the José Joaquín de Olmedo International Airport just 1 km away, travel convenience is guaranteed.

Warm Hospitality
At Casa Serena, guests can expect unparalleled hospitality and personalized service throughout their stay. Book now for a memorable experience in Guayaquil.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 42 reviews
Cleanliness: 8.4
Service: 8.3
Location: 8.4
Room Quality: 8.3
Amenities: 7.1
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.1
B
Brandt Tamayo • couple • ec
8
Muy agradable.
Pros:

El jardín.
Las plantas.
La lorita.

Cons:

El internet.
Mala la conexión Wi-Fi.

2026-06-22 • via Nuitee
:
:v • family_with_children • ec
7
2026-05-09 • via Nuitee
N
Natalie • couple • nz
9
Pros:

The location was close to the airport, bus station and a large shopping mall. The room was spacious, very clean and having hot water in the shower was fantastic

2026-04-22 • via Nuitee
M
Moreira Cedeño • couple • ec
10
Pros:

Muy buena anfitriona, muy agradecido, mucha amabilidad y el lugar limpio y con lo que se indicó.
Está a tres minutos caminando al mall del sol eso está muy bien

2026-02-25 • via Nuitee
M
Michael
8
Pros:

Seren

2025-10-06 • via Nuitee
J
Jose Luis De La Torre • family_with_children • ec
2
2025-09-11 • via Nuitee
V
Vivanco • couple • ec
10
Excelente ubicacion, precio - calidad .. Recomendado
Pros:

Lugar seguro, excelente ubicacion, excelente precio - calidad, amabilidad del personal. seguro volveria en otra oportunidad.

2025-08-12 • via Nuitee
C
Cecilia • partner
10
Pros:

Es muy cómoda, limpia y tiene estacionamiento. Además la atención es rápida y muy amable.

2025-02-10 • via Nuitee
P
Paula • family
6
Pros:

The person who greeted us the night we arrived was rude and had no patience when giving us directions even though we explained several times that it was our first time visiting the city. Then he got upset because we didn't tell him we would be arriving at night. He scolded us because we didn't have a data plan to communicate and, to top it off, there was a dog that wouldn't stop barking at night. In conclusion, if you want to be scolded for everything and not be able to rest...this is the right place.

2025-02-02 • via Nuitee
O
Omar
8
Pros:

Se debería permitir el pago a través de tarjeta de crédito porque es muy problemático ir al banco cuando uno está de vacaciones

2024-08-30 • via Nuitee
M
Manny
10
Happy again,...
Pros:

I was pleased to find this place thank you, had a great experience.

2024-08-22 • via Nuitee
C
Carlos • review category business travellers • ec
10
Exceptional
2023-12-15 • via Nuitee
D
David • young couple • co
9
Superb
2023-11-08 • via Nuitee
A
Ahmed • solo traveller • iq
9
Casa is better than the hotels
Pros:

The location

Cons:

Quietness

2023-11-02 • via Nuitee
J
Jason
10
Pros:

Everything is close.

2023-10-05 • via Nuitee
J
Juliana • family with young children • ec
8
Very good
2023-07-30 • via Nuitee
O
Ornina • young couple • lb
9
Superb
2023-07-14 • via Nuitee
R
Richard • family
10
Pros:

Stayed here for the first time and it was such a good experience, room was perfect and Mrs. Serena is such a nice lady. I definitely will be coming back.

2023-06-14 • via Nuitee
A
Archie • young couple • gb
6
Pleasant
2023-05-18 • via Nuitee
K
Kathy-kasia • young couple • ca
6
Pleasant
2023-05-13 • via Nuitee