Dar El Jeld Hotel and Spa

Hotels
9.5 (1277 reviews)
Rue Dar El Jeld , Tunis , tn

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Beautiful rooms
Friendly staff
Great location
Luxury feel
Cons:
Inconsistent service professionalism
Breakfast food quality varies
Spa availability issues

Categories

Cleanliness
9.6
Generally praised for cleanliness, with specific mentions of a clean room.
Service
10
Staff is frequently noted as friendly and helpful, though some inconsistencies in service professionalism were mentioned.
Location
10
Location of the hotel in the medina is highly appreciated, close to attractions.
Room Quality
9.6
Rooms are large and beautifully decorated, providing a luxury feel.
Amenities
9.6
Amenities including a rooftop terrace and spa are mentioned positively, but some guests noted the spa was frequently booked.
Value for Money
8.6
Although guests enjoyed their stay, some suggested areas where the value could improve.
Food and Beverage
8.6
Food quality received mixed reviews, especially concerning breakfast offerings.
Overall Experience
10
Guests consistently reported a wonderful experience and highlighted their intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 08:27

Property Description

Luxurious Accommodation with Top-Notch Amenities

Dar El Jeld Hotel and Spa in Tunis offers a lavish stay with air-conditioned rooms equipped with modern conveniences like a coffee machine, flat-screen TV, and a private bathroom. Some rooms even feature a balcony for a breathtaking view, ensuring a comfortable and relaxing experience.

Relaxation and Wellness Facilities

Indulge in ultimate relaxation at the in-house hammam or treat yourself to a pampering session at the hairdresser's. The hotel also boasts a business centre, catering to both leisure and business travelers looking for a well-rounded experience.

Convenient Location with Nearby Attractions

Located near popular attractions like Dar Lasram Museum and Sidi Mahrez Mosque, Dar El Jeld Hotel and Spa offers easy access to the city's gems. With the Tunis–Carthage Airport just a short distance away, convenience meets luxury at this exquisite hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUN

Location

Guest Reviews

9.5
Based on 1277 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 10
A
Ahmed Kamel • solo_traveller • eg
4
Pros:

The hotel provided excellent furnishings and quality products; the suite, in particular, was quite lovely and luxurious. Its location is ideal, situated in the heart of the Medina of Tunis. The dinner we experienced at the restaurant was truly outstanding, and we extend our special thanks to Mohamed in dar el jeld restaurant for his service.

Cons:

While we would ideally rate our experience a perfect 10 out of 10, we did encounter some areas where the service could be improved.

Upon checking in, the attendant was friendly, though her professionalism could have been enhanced. She presented the registration card in French, despite our having indicated that we communicate in Arabic or English, and she did not review the details with us. Furthermore, we had to prompt her to recap our booking information.

Our experience with the Hammam and Massage booking was unfortunately quite stressful. The Hammam treatment began at 10:30 a.m., but the steam room was not operational, which made the experience uncomfortably cold. There was a delay in resolving this, and the therapist left us unattended. I had to seek assistance at the reception. When she returned, she seemed rushed, stating, "I have another guest after you; we have to finish the treatment now." The attendant at the Spa reception was very understanding and kindly removed the charges. We initially wished to cancel the massage, scheduled for 3:30 p.m., but she assured us that it would be a positive experience and that extra care would be taken. At 3:00 p.m., we called to inquire about using the steam and spa facilities before our treatment, only to be informed that a bride was using the spa, making it unavailable to us. Consequently, we canceled the treatment at the last minute. It would have been greatly appreciated if this information had been provided earlier, as we had hoped for a relaxing spa day and could have made alternative arrangements outside the hotel.

On the day of our departure, while dining on the rooftop, we ordered Rigatoni Pasta but were served Paccheri pasta without prior notification. This was not an issue for me, as the dish was delicious and the waiter was both pleasant and professional. However, when I shared this feedback with the restaurant manager, he seemed unaware of the type of pasta served.

2026-08-15 • via Nuitee
M
Melek • couple • fr
9
Pros:

C’était incroyable ! Tout le monde était souriant !
Gros bisous et beaucoup d’amour à celle qui nous a reçu ! Toute gentille et incroyable

2026-08-15 • via Nuitee
J
Jaime • couple • gb
7
El personal hace el lugar , es lo mejor que tienen !
Pros:

La atención del personal ,felicitamos a Mehrez ,la chef los mejores Huevos de Túnez,gracias también a Manel

Cons:

Pedimos una habitación que era más barata y por estar en booking no nos devolvieron la diferencia de precio.
Y con mala actitud ,solo lo dijeron al final de la estadía.

2026-08-14 • via Nuitee
R
rim • couple • de
10
2026-08-13 • via Nuitee
M
Mehrez • couple • fr
10
Magnifique séjour dans cet établissement qui est un vrai 5 étoiles .
Pros:

L’hôtel est idéalement placé en limite de la médina dans un quartier les plus chic de Tunis . Cette position vous permet d’être directement au cœur des petites ruelles et vous permet également d’avoir une vue exceptionnelle sur toute la ville à partir du rooftop. L’hôtel est agencé et décoré avec beaucoup de goût, il est d’une propreté irréprochable et le personnel est au top. Je le recommande fortement !!!

Cons:

Absolument rien

2026-08-12 • via Nuitee
A
Amal • couple • de
10
Pros:

An exceptional stay, once again. We are returning guests at Dar El Jeld, and there is a reason we keep coming back. The hotel is absolutely stunning, with impeccable attention to detail, beautiful surroundings, and truly outstanding service.

During our stay, we encountered a small issue, and the way it was handling only reinforced our appreciation for this hotel. A very special thank you to the manager, Souha, who dealt with everything with remarkable professionalism, kindness, and genuine care. She went above and beyond to make sure we felt completely looked after.

Dar El Jeld remains our absolute favorite hotel in Tunisa, and we will most certainly be returning. Highly recommended.

2026-08-12 • via Nuitee
N
Nicolas • couple • fr
10
2026-08-11 • via Nuitee
C
Christian • couple • ca
8
2026-08-10 • via Nuitee
R
RACHEL • family_with_children • fr
10
2026-08-10 • via Nuitee
F
Fatima • family_with_children • fr
9
2026-08-09 • via Nuitee
K
Kammoun • solo_traveller • ma
10
2026-08-08 • via Nuitee
C
Clarice • family_with_children • it
9
Pros:

Struttura elegante in una delle strade più belle della Medina. Parti comuni curatissime nei decori e negli arredi. Stanze molto ampie e confortevoli, con bagni in marmo e ogni genere di comfort, compresi frutta e cioccolatini ogni giorno. Bellissimo rooftop con buon ristorante e piacevolissima piscina. Abbiamo provato anche il loro ristorante tipico, sull’altro lato della strada, veramente bellissimo.

2026-08-07 • via Nuitee
J
Jonathan • couple • fr
1
2026-08-03 • via Nuitee
F
FarFlungFrankus • Couples
10
Remarkably lovely landing spot
Pros:

You know why everyone loves this place? Because it's BEAUTIFUL! The location on the edge of the medina is ideal. The employees are accommodating and gracious. The suites are huge, impeccably clean, and delightfully appointed. Despite the fairly noisy medina, this hotel is silent at night. Dar El Jeld is one of the top 3 hotels I've ever stayed at...lovely from beginning to end.

2026-07-30 • via Tripadvisor
A
alan • couple • au
10
What a boutique hotel should be like
Pros:

Everything

Cons:

Nothing

2026-07-25 • via Nuitee
T
trevor • family_with_children • ae
10
Hôtel magnifique
Pros:

Cachet, charme et finition !

2026-07-23 • via Nuitee
G
George • couple • us
10
Pros:

Great facility in Medina location with fabulous staff. Must eat in their traditional restaurant across the alley.

2026-07-23 • via Nuitee
W
Winnie • solo_traveller • ca
10
Pros:

Big spacious room with huge living room and multiple bathrooms. Hotels provides delicious fruits. Each room is having unique design. We have booked 3 rooms. Architecture is amazing. Staffs are super helpful and very accommodating. Breakfast is at rooftop and have good view of medina. I highly recommend this hotel to everyone.

Cons:

Nothing

2026-07-20 • via Nuitee
W
Winnie • solo_traveller • ca
10
Best Boutique Hotel in Tunisia
Pros:

Very spacious and each room has different design. Separate living room with multiple washrooms. Hotel is inside Medina and very clean. Highly recommended. It is also very easy to find.

Cons:

Nothing

2026-07-20 • via Nuitee
N
nisreen • couple • us
10
Best hotel stay in my life in all aspects
Pros:

Every thing

Cons:

Nothing

2026-07-19 • via Nuitee