Suite Hotel Casa Diamond

Hotels
8.5 (4534 reviews)
Angle Avenue Hassan II et Rue Othmane Ibn Affane , Casablanca , MA
+212 5222-22228

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions, Othmane noted)
Excellent/very good location
Good value for money / rapport qualité-prix
Nice suites and overall pleasant stays reported
Some guests report good/clean rooms and good breakfasts
Cons:
Cleanliness issues: dust, ants, unclean carpets and rooms
Leaks in bathrooms (shower/toilet) reported multiple times
Broken or malfunctioning in-room equipment (TV, microwave, mirror)
Uncomfortable or poor-quality mattresses
Worn towels/peignoirs and lacking toiletries (soap, towels)
Mixed/poor breakfast quality for some guests
Serious service incidents: accusation of theft, hostile reception, refusal to change rooms
Reception/communication and consistency of service need improvement

Categories

Cleanliness
7
Multiple reviews report cleanliness issues: stains/dust, presence of ants, unclean carpets in suites and reports that rooms were not properly cleaned; there are also several mentions of leaks turning bathrooms into pools.
Service
9.5
Service is frequently praised (staff described as very kind, helpful and responsive; individual staff like Othmane called out positively), though there are isolated but serious negative incidents (accusation of theft, hostile reception, refusal to change room) that lowered but do not negate generally strong staff performance.
Location
10
Location repeatedly described as excellent and a strong positive (convenient placement, praised in several languages). One mention noted distance to the airport, but overall location sentiment is very positive.
Room Quality
7
Room quality shows mixed-to-negative comments: uncomfortable/poor mattresses, broken TV, leaking shower/toilet in several rooms, worn peignoirs and some damaged fittings, though some guests praised suites and general comfort.
Amenities
7.5
Amenities have functional issues in reports (TV system out of service, microwave not working, worn towels/robes) but some guests appreciated the suites and found amenities acceptable overall.
Value for Money
9.5
Several guests explicitly praise the price-to-quality ratio; while a few say the hotel is overrated for a 5-star label, perceived value is generally positive.
Food and Beverage
7.5
Food and breakfast receive mixed feedback: some guests enjoy the breakfast and food, others describe the breakfast as low quality or not up to 5-star expectations, and the hotel restaurant was noted as not always meeting standards.
Overall Experience
10
Many guests report a very good or pleasant stay, praising staff, location and service; negative incidents and facility issues lower some stays but the general guest takeaway in multiple reviews is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Luxurious Accommodation

Located in the heart of Casablanca, Suite Hotel Casa Diamond offers 5-star luxury with air-conditioned rooms equipped with modern amenities like a coffee machine, fridge, and flat-screen TV. Some rooms even boast city views and a private terrace for a truly indulgent stay.

Exceptional Dining Experience

Indulge in a delectable culinary journey at the hotel's restaurant, offering a variety of French, Moroccan, and international cuisine. Guests can enjoy a daily breakfast with buffet, continental, or American options, ensuring a delightful start to the day.

Convenient Facilities

Enjoy complimentary WiFi, a fitness centre, and free private parking during your stay. The hotel also features a business centre, concierge service, and a 24-hour front desk for your convenience. Don't miss out on exploring nearby attractions such as Arab League Park and Casablanca Cathedral.

Book your luxurious stay at Suite Hotel Casa Diamond now for an unforgettable experience in Casablanca!

Important information:

Moroccan couples must provide marriage certificate as per country law.

Please note that the property does not serve alcohol.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Location

Guest Reviews

8.5
Based on 4534 reviews
Cleanliness: 7
Service: 9.5
Location: 10
Room Quality: 7
Amenities: 7.5
Value for Money: 9.5
Food and Beverage: 7.5
Overall Experience: 10
F
Frankie • solo_traveller • fr
5
Pros:

Très belle chambre et personnel très gentil

Cons:

La douche a une fuite qui a transformé la salle de bain en piscine, les équipements fonctionnent mal (miroir, télé) et le petit déjeuner est vraiment de qualité médiocre

2026-10-31 • via Nuitee
S
Sanna • couple • fr
8
Mais en soi c’est un lieu très agréable, encore une fois au service du client. Dès qu’y a un souci, je le remercie et je
Pros:

L’accueil toujours, ils sont à notre disposition très aimables le personnel

Cons:

Ce que j’ai moins aimé, c’est le confort dans le sens ou malheureusement, micro-ondes ne fonctionnait pas ce qui est dommage parce que des moments on ne pouvait pas réchauffer notre repas, une planche est tombée sur ma main mais rien de grave mais le clou était retiré dans l’armoire et le téléphone ne fonctionnait pas. J’ai dû appeler quelqu’un en milieu de semaine car le file était dénudé.

2026-10-31 • via Nuitee
M
MOUSSA • solo_traveller • ci
9
2026-10-30 • via Nuitee
M
Mohammed • couple • it
9
2026-10-30 • via Nuitee
D
delapenia80 • family_with_children • fr
8
2026-10-29 • via Nuitee
L
LCB.LEADER • family_with_children • fr
10
Vivre sa vie c'est aussi ce faire plaisir
Pros:

Franchement la qualité waoouuu, le prix, le personnel , la propriété surtout l'emplacement trop super

Cons:

La fin de notre séjour car nous avions envie de rester plus

2026-10-29 • via Nuitee
A
Abdou • family_with_children • gb
1
سيئة جدا
Pros:

الصراحة الأكل حلوا

Cons:

لقد تم اتهامنا بالسرقة ونحن لم نسرق بما ادى بهم إلى القيام بتفتيش الشنط و الاهانة بنا زائد أن المكان متسخ و لم يتم تنضيفه والموضفون تعاملهم سيء للغاية و دفعنا ثمن حجات نحن ليست لنا علاقة بها لا انصح بالإقامة في هذا المكان لا يعرفون التعامل و يريدون اخد المال باي طريقة و لو هدا الأمر كلفهم بالاتهام بالسرقة
خصيصا و نحن كنا من ضمن الزبائن

2026-10-29 • via Nuitee
A
ALomary • family_with_children • ps
10
2026-10-29 • via Nuitee
A
Alban • couple • ca
9
Pros:

Confortable! Mais le restaurant n'est pas à la hauteur.

2026-10-28 • via Nuitee
S
Serena • couple • ch
7
2026-10-28 • via Nuitee
S
serroukh • family_with_children • ma
10
2026-10-28 • via Nuitee
E
Erkan • family_with_children • tr
7
2026-10-27 • via Nuitee
D
destin • family_with_children • cg
9
Bien
Pros:

Propreté

Cons:

La distance avec l’aéroport

2026-10-27 • via Nuitee
S
Sergei • couple • ru
10
2026-10-27 • via Nuitee
T
TATYANA • family_with_children • us
10
2026-10-26 • via Nuitee
A
Aziz • family_with_children • ma
1
Mauvais
Pros:

Catastrophe

Cons:

Les personelke nulle

2026-10-25 • via Nuitee
N
Nadia • family_with_children • fr
10
Pros:

Très beau séjour !

2026-10-25 • via Nuitee
J
jamal • couple • fr
10
2026-10-25 • via Nuitee
M
Madani • couple • ca
10
Pros:

It was very good

Cons:

Clean

2026-10-25 • via Nuitee
H
Harnafi • family_with_children • fr
1
Pros:

Rien

Cons:

Le matela était complètement abîmé, il y avait une fuite dans les toilettes. J'ai demandé à changer de chambre ont me l'a refusé alors que l'étage ou j'étais installé était complètement vide.
Et pour finir le personnel était très désagréable et hostile.

2026-10-24 • via Nuitee