Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Luggage storage
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Lovely ambiance
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room size concerns
Inconsistent food quality

Categories

Cleanliness
8.11
Several reviews mentioned issues with cleanliness in common areas and rooms.
Service
9.58
Most reviews highlighted excellent service, with staff described as friendly and helpful.
Location
9.12
The location was frequently praised for its convenience and proximity to attractions.
Room Quality
8.57
Rooms were mentioned as small and some had issues like old bedding, but overall were comfortable.
Amenities
8.6
Positive comments on the charm of facilities, although some amenities had minor issues.
Value for Money
9.06
General sentiment suggested that the hotel provides a fair experience for the price.
Food and Beverage
8.61
Breakfast received mixed reviews; some found it adequate while others criticized it.
Overall Experience
9.58
Most guests expressed a high level of satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:34

Property Description

Outdoor Swimming Pool and Terrace
Puerta San Pedro offers a relaxing stay with its inviting outdoor swimming pool and a charming terrace to unwind after a day of exploring the city.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, shuttle service, tour desk, and free WiFi throughout the property, ensuring a hassle-free and comfortable experience for all guests.

Nearby Attractions
Located close to popular landmarks like Guadalajara Cathedral and Jalisco Stadium, Puerta San Pedro provides easy access to the best of the city's attractions.

Experience comfort and convenience at Puerta San Pedro - book your stay now for a memorable visit to Guadalajara!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Guest Reviews

8.9
Based on 321 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 8.61
Overall Experience: 9.58
L
Liliana • solo_traveller • mx
9
Pros:

En general me gusto todo.

2026-06-06 • via Nuitee
E
Eduardo David • solo_traveller • us
10
2026-06-01 • via Nuitee
P
Ponce • solo_traveller • mx
10
Pros:

Muy tranquilo

Cons:

Todo bien

2026-06-01 • via Nuitee
M
martin • solo_traveller • mx
10
Pros:

Amabilidad de las personas

Cons:

Todo bien

2026-05-31 • via Nuitee
M
Marcos • solo_traveller • mx
9
2026-05-26 • via Nuitee
M
Mendoza • family_with_children • us
6
Beautiful place, terrible customer service.
Pros:

The hotel is beautiful and in close proximity to shopping.

Cons:

The customer service was below standard. Usually, when you ask for services such as massages or laundry, hotels are accommodating or at least try to. The staff seemed to not want to make the service happen or as if it would be an inconvenience. Their body language was not warm or friendly. No services were rendered by the end of our stay. They also canceled many of my families room reservations even with confirmed reservations. We were there for my brothers wedding and we all couldn’t stay together due to their lack of organization. Overall, the hotel is beautiful, but I would not stay here again.

2026-05-25 • via Nuitee
J
JENNIFER • couple • us
5
2026-05-20 • via Nuitee
C
Cristina • extended_group • us
10
2026-05-18 • via Nuitee
J
Jazmine Edith • solo_traveller • cl
10
Pros:

Me encantó cumple con todo lo que informa

2026-05-07 • via Nuitee
R
Ramos • solo_traveller • mx
10
2026-05-07 • via Nuitee
M
Medrano • extended_group • us
10
2026-04-26 • via Nuitee
J
Juan Luis • solo_traveller • mx
9
2026-04-22 • via Nuitee
A
Alberto • couple • us
5
Definitivamente no.
Pros:

La arquitectura interns

Cons:

Está sucks la habitacion y con olores extraños, no es posible que la zona de regadera no tenga cortina y tenga que salpicar el agua por todo el baño

2026-04-12 • via Nuitee
C
Castro • family_with_children • mx
10
Pros:

La amabilidad del personal, la ubicación, y la alberca, pequeña pero rica.

Cons:

La regadera estaba tapada, casi no salía el agua, la señal de la televisión mal, no se podía sintonizar bien los canales.

2026-04-10 • via Nuitee
J
Jorge • family_with_children • mx
10
Muy buena Opción en Tlaquepaque
Pros:

La atención del personal, la limpieza y la decoración.

Cons:

Estar solo una noche.

2026-04-07 • via Nuitee
S
SAPIEN • extended_group • us
10
Excellent
Pros:

The staff was exceptional at all times from check-in, to check-out and in between. We were there during the shut-down due to the cartel capture and the staff and establishment made us feel comfortable and safe.

Cons:

everything was great

2026-03-30 • via Nuitee
K
Karina • couple • us
5
Great location but will not stay here again
Pros:

Location, walking distance from main jardín was okay

Cons:

Cleanliness. Bathroom was not as clean, shower was not as clean, sheets on bed seemed used, and toilet did not flush at times.

2026-03-27 • via Nuitee
A
Alexander • extended_group • de
8
2026-03-17 • via Nuitee
J
Julie • family_with_children • us
10
Wonderful stay
Pros:

Helpful staff went out of their way to accommodate us. Great breakfast, lovely hotel.

2026-03-06 • via Nuitee
P
Patty Cuyler • extended_group • us
10
Our international retreat at beautiful Hotel Puerta San Pedro exceeded my most hopeful expectations.
Pros:

Our group of 25 (coming together from the US, Canada, Colombia, Peru and Mexico) booked the entire hotel for ourselves for a week-long choral workshop. The hotel staff went out of their way to make us feel comfortable and gave us a lot of leeway in how we used the common spaces. The location is wonderful: close to anything we wanted to see/restaurants to eat in, yet feeling out-of-the way and non-touristic—and quiet. The hotel was designed by one of the owners and we could tell that everything in the building was deliberately posed to create a soothing and beautiful whole.

Cons:

We liked it all.

2026-03-04 • via Nuitee