SUPERHOTEL Premier GINZA

Hotels
•
Super Hotel
9.2 (127 reviews)
3-11-15 Ginza, Chuo-ku, Tokyo, Tokyo, 104-0061 , Tokyo , JP
81-3-44119000

listing image 1
Show all photos

Facilities

Free WiFi
Luggage storage
Elevator
Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property
Water dispenser

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Cons:
Room size could be larger
One lift available

Categories

Cleanliness
9.3
The hotel was very clean, contributing positively to the experience.
Service
9.8
Staff were very friendly and helpful, accommodating guests during challenging weather.
Location
9.3
Very central to Ginza shops and restaurants, with excellent transport links.
Room Quality
8.8
Rooms were described as comfortable, albeit not spacious.
Amenities
9.3
The hotel offered a variety of useful amenities, including welcome drinks and quality toiletries.
Value for Money
9.3
Guests felt they received good value for their stay considering the amenities and service.
Food and Beverage
8.3
Breakfast was good, but specific details on food options were not mentioned.
Overall Experience
9.5
Overall, guests had a very pleasant experience and would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:43

Property Description

Central Location
Benefit from staying at the heart of Tokyo, just a short walk from popular attractions like Ginza Six and the Tokyo International Forum.

Comfortable Accommodation
Unwind in one of our 116 air-conditioned rooms equipped with modern amenities such as free Wi-Fi, flat-screen TVs, and complimentary toiletries.

Convenient Facilities
Enjoy services like luggage storage, laundry facilities, and an elevator, ensuring a hassle-free stay at SUPERHOTEL Premier GINZA.

Indulge in a full breakfast daily and explore nearby landmarks like the Kabuki-za Theatre, making your visit to Tokyo memorable.

Important information:

  • Hot springs access available from 3:00 PM to 9:00 PM.
  • Children 5 years old and younger are not permitted at this property.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Children and extra beds

    Children not allowed

  • General

    Professional property host/manager

  • General

    Unicode Support false

See all policies

Location

Guest Reviews

9.2
Based on 127 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 8.8
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.5
M
Ma Georgina • family_with_children • ph
10
Memorable
Pros:

Location

Cons:

None

2026-05-22 • via Nuitee
J
Justin • family_with_children • sg
8
Amazing hotel but toilets could be bigger
Pros:

The amenities were amazing with sauna and evening bar daily. Room size is adequate for a 2 bedder and clean.

Cons:

Given the high occupancy coupled with sauna access on certain floors, with only a single lift access waiting time can be long.
Room toilets are extremely compact and small, not recommended for bigger size guests.

2026-05-22 • via Nuitee
T
Tom • couple • au
10
2026-05-19 • via Nuitee
J
Jonathan • solo_traveller • nz
9
Pros:

location , spa

Cons:

small room but typical for Tokyo

2026-05-19 • via Nuitee
I
Ingela • couple • se
10
Läget och personalens service var fantastiskt.
Pros:

Läget och den trevliga personalen var det bästa. Rummen var små men fungerade bra ändå. Vi hade tillgång till produkter såsom schampo, hudkrämer, ansiktsmask m.m. vilket kändes lyxigt.

Cons:

Frukosten var tyvärr inte alls bra. Den kom färdig i påsar. Fanns två alternativ att välja på och tyvärr smakade inget av dem bra, exempelvis var brödet så hårt att det inte gick att ta en tugga. Som komplement till påsarna fanns juice och sallad som hotellet dukat fram, ett förslag är att de utökar det med exempelvis bröd, smör, ägg och något pålägg. Då hade man som gäst möjlighet att göra sig en enkel egen frukost.

2026-05-18 • via Nuitee
정 • solo_traveller • kr
7
Pros:

접근성이 좋아요

Cons:

룸 공간이 너무 협소해요

2026-05-17 • via Nuitee
W
Wan Ching • solo_traveller • tw
9
Pros:

位置超級方便的。東銀座捷運站出口旁，
一班車直達羽田機場
還提供咖啡，茶，酒，點心，大澡堂也很棒
密碼鎖也方便，每層樓都提供飲用水，冰塊
很棒的住宿體驗

Cons:

無

2026-05-15 • via Nuitee
T
Thanachart • solo_traveller • th
9
Good option for staying around Ginza
Pros:

The location is very convenient, next to Ginza.
Plenty of options to go around the city.
Laundry and ice machines are available.

Cons:

Only one elevator is available. Long waiting time.
But not much a big deal.

2026-05-14 • via Nuitee
E
Esra • couple • tr
10
2026-05-12 • via Nuitee
Y
Yuki • solo_traveller • hk
10
Pros:

每一位員工都非常有禮貌，房間乾淨、整潔，亦有澡堂，下次都會再返嚟住。

2026-05-09 • via Nuitee
E
Esra • couple • tr
10
2026-05-04 • via Nuitee
J
Jungwon • solo_traveller • us
9
2026-05-01 • via Nuitee
S
seojeong • extended_group • kr
10
2026-04-27 • via Nuitee
T
Terry • couple • gb
8
2026-04-23 • via Nuitee
M
mika • couple • jp
3
2026-04-18 • via Nuitee
H
HEKTOR • solo_traveller • ae
6
Cons:

Customer Service not very helpful, however, it is mostly a cultural issue. Staff has always difficulties assisting with issues that are not part of the "script".

2026-04-13 • via Nuitee
P
Patrick • couple • us
10
Enjoyable!!
Pros:

The hotel is located in Ginza which is a beautiful city and close to a lot of shopping centres. It is also very close to other tourist places you might want to visit. The station entrance is right in front of the hotel, and you'd be able to go to many other places in minutes.

The hotel staff are very nice and friendly, I can say this for most places in Japan. They serve an open bar for residents every evening, which is free and an opportunity to network with other people from around the globe.

Cons:

I had a hard time trying to decide a hotel and to be honest on hindsight I shouldn't have. Hotels in Tokyo are very tiny relative to hotels in other countries. This can be said for this hotel too. I couldn't leave my traveling box open and had to be strategic about managing my luggage, but that is the same for most hotels around the area

2026-04-11 • via Nuitee
H
HYESUN • couple • au
4
그러저럭
Pros:

조식 실망입니다.

Cons:

방 크기

2026-04-11 • via Nuitee
L
Liz • solo_traveller • ma
7
It was nice, the staff was friendly and the amenities were very good.
Pros:

I liked that it had an onsen in the hotel. The bed was comfortable and it had a nice happy hour. The staff was lovely.

Cons:

The breakfast didn’t have much variety when staying a few days. The room was quite small not much room to move around or to put a suitcase, but was ok for a single traveler.

2026-04-03 • via Nuitee
G
GANGJUN • solo_traveller • cn
9
2026-03-27 • via Nuitee