Motel One Köln-Neumarkt

Hotels
9.2 (2505 reviews)
32 Cäcilienstraße , Cologne , DE
+49 221 2926920

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Long wait times at breakfast
Small room sizes

Categories

Cleanliness
9.1
Rooms were described as clean and well-maintained by multiple reviewers.
Service
9.57
The staff were consistently mentioned as friendly and helpful throughout the reviews.
Location
10
Many reviewers praised the hotel's location for its proximity to key attractions.
Room Quality
8.56
Several comments indicated that rooms were small, though cozy.
Amenities
8.59
Amenities such as the breakfast received mixed reviews; some were satisfied, others felt improvements were needed.
Value for Money
9.55
General consensus indicated good value for the price paid.
Food and Beverage
8.6
Reviews had a mix of positive feedback about breakfast but noted some limitations.
Overall Experience
9.6
Overall, guests reported positive experiences with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:58

Property Description

Modern Comfort and Convenience

Located in the heart of Cologne, Motel One Köln-Neumarkt offers a comfortable stay with a shared lounge, terrace, and bar for guests to unwind. Enjoy seamless connectivity with free WiFi throughout the property, perfect for both leisure and business travelers.

Prime Location and Nearby Attractions

Situated near iconic landmarks such as Cologne Cathedral, Museum Ludwig, and Wallraf-Richartz Museum, this non-smoking property provides easy access to the city's cultural treasures. Explore Neumarkt Square Cologne just 300 meters away, immersing yourself in the vibrant local scene.

Exceptional Service and Multilingual Staff

Experience top-notch hospitality with a 24-hour front desk staff fluent in German and English, ready to assist you with any inquiries or travel plans. Whether it's sightseeing recommendations or room amenities, our dedicated team ensures a memorable stay.

Experience Cologne in style at Motel One Köln-Neumarkt. Book now for an unforgettable stay!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 2505 reviews
Cleanliness: 9.1
Service: 9.57
Location: 10
Room Quality: 8.56
Amenities: 8.59
Value for Money: 9.55
Food and Beverage: 8.6
Overall Experience: 9.6
A
Andreas • solo_traveller • de
8
2026-09-19 • via Nuitee
C
Claudia • extended_group • at
9
Wir haben uns in diesem Haus einfach rundum wohlgefühlt!
2026-09-19 • via Nuitee
I
Ingo • solo_traveller • de
10
2026-09-18 • via Nuitee
I
Ines • solo_traveller • de
5
One Night in Cologne
Pros:

Das es was gemütliches hat.

Cons:

Das auf dem Tisch nicht mal eine Flasche Wasser stand.

2026-09-18 • via Nuitee
D
Dirk • couple • us
6
Pros:

Room too small - can’t open suitcase

2026-09-18 • via Nuitee
M
Michael • solo_traveller • de
9
2026-09-18 • via Nuitee
M
Maria • solo_traveller • pt
8
Pros:

Simpatia dos funcionários.

2026-09-18 • via Nuitee
K
Katarina • family_with_children • hr
7
Great stay for 3 days, perfect Location, nice hotel. Heating was not working and when you get out of the shower it was f
Pros:

Great Location. Nice Room.

Cons:

Heating was not working.

2026-09-18 • via Nuitee
K
Kwai King • solo_traveller • hk
8
2026-09-17 • via Nuitee
S
Sven • solo_traveller • de
9
Pros:

Super gesundes Frühstück!!!

Cons:

Nichts

2026-09-16 • via Nuitee
M
Markus • extended_group • de
9
2026-09-16 • via Nuitee
N
Norbert • solo_traveller • de
8
2026-09-16 • via Nuitee
A
Antigonos • solo_traveller • gr
10
2026-09-15 • via Nuitee
M
Marija • family_with_children • ch
10
Der Aufenthalt war sehr positiv sehr freundliche Angestellte!!
Pros:

Sehr zentral gelegen, das Personal war sehr freundlich! Die Zimmer sind sehr sauber, das Bett ist sehr bequem! Sehr gutes und leckeres Frühstück!

Cons:

Einzige Anmerkung es wär gut einen kleinen Abfalleimer im Zimmer zu haben, es gab einen in der Toilette ohne Abfallsack leider. Finde ich persönlich etwas unhygienisch könnte man sicher verbessern. Ebenfalls ist uns am Morgen die Putzfrau ins Zimmer reingeplatzt und hat uns leider geweckt, kann passieren sollte aber nicht.

2026-09-15 • via Nuitee
S
Sebastian • couple • de
8
Solides Hotel mit Luft nach oben.
Pros:

Top Lage, freundliches Personal und alles sauber.

Cons:

Keinerlei Zusatzausstattungen wie Wasserkocher, Kühlmöglichkeiten oder Cremes. Duschgel wurde nicht nachgefüllt, obwohl housekeeping im Zimmer war. Frühstück eher Rudimentär.

2026-09-15 • via Nuitee
N
Natalija • family_with_children • hr
10
Excellent location and very friendly staff!
Pros:

Excellent location l, very friendly staff! If I visit Koln again, I will book it for sure. :)

Cons:

-

2026-09-15 • via Nuitee
M
Matej • solo_traveller • at
10
2026-09-15 • via Nuitee
W
Willow • couple • gb
10
Excellent stay, comfortable, clean and just overall good! Would stay again.
Pros:

It was very clean, staff at the front desk were lovely. Bar was excellent and allowed drinks to be taken up to the room. It was quiet so no distractions, and the beds were comfortable. Overall great stay!

Cons:

Nothing mostly, the cleaning staff were not particularly understanding with privacy. We were popping into the room to grab some bits and bobs and the cleaning crew tried to enter the room and bathroom while my partner was using it, even after we stated we would only be five mins. It was resolved as another member apologised and brought us clean towels :)

2026-09-15 • via Nuitee
E
Elizabeth • solo_traveller • nz
9
2026-09-15 • via Nuitee
M
MiHei • solo_traveller • de
10
Cooles Stadthotel
Pros:

Tolles Stadthotel mit super Lage. Wir hatten ein Zimmer im ersten Stock direkt zur Straße und hatten es mega ruhig hier. Sauber und ordentlich wie alles aus der Motel one Kette.

Cons:

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2026-09-15 • via Nuitee