Muses Hotel

Avoid this place. The standard room was not even close to the pictures on the site. It stinks, and is dirty. The host willingly sells stinky and dirty standard rooms so he can upgrade the bookings to deluxe rooms for more money, after arrival. It is basically a trap, and I think Booking.com and other booking sites should remove this hotel from thier offers.

Very disappointing – not recommended

The value for money was extremely poor. We had booked two double rooms via Booking.com, but upon check-in, there were immediate issues. One room was apparently “not found” by the receptionist. After half an hour of phone calls, he finally said it was supposedly booked through “Cosmos” – instead of simply checking the system properly within two minutes.

We received no information about breakfast or any other hotel services. The room itself looked more like a prison cell than a hotel room. There were bugs and even a salamander inside. The fridge was turned off, and after sleeping for two hours and returning from a short walk, we found the floor completely soaked because the fridge had leaked.

When I reported it to reception, the staff member acted annoyed rather than helpful and said: “What do you expect me to do, replace it in the evening?”. I’ve been on vacation more than ten times in different countries, and I’ve never experienced such poor service.

We were also charged the tourist tax twice – although it was already paid through Booking.com, they charged us again for one room: €5 per night, €35 in total. The bed was broken, the name on the tourist tax receipt was entered incorrectly, and there were only two power sockets in the whole double room – one at the entrance and one next to the bed.

For €780, I expected something far better. Completely unprofessional and should be avoided if you’re looking for a decent place to stay.

Pool area needs a little spruce up

The pool was overall clean. Water was clear, the walls had a little bit of some build up though.

Cleanliness was horrible. Everything has a sour or sweaty smell on arrival. You have to pay 7€ pr. day extra for aircondition even if it says included on you booking confirmation. They also tried to charge tourist tax, even though we had a receipt saying that it was already paid.
Comfort of bed was horrible.
They didn't clean the rooms, merely folded the bedsheets and swept a little sand away. Drain in shower was clogged and they didn't clean it when made aware. I had to clean it myself after a few days of frustration.
Service was horrible. Bad communication skills, arrogant staff.
"Included" breakfast was an insult. Stale cerials, dry bread, and a few slices of cheese in a 40 degree Celsius room, no cooling in room and no cooling around food.

The extra charges no tv and no picture of the actual room you get.