Novotel Bangkok Sukhumvit 4

Hotels
Novotel
9.2 (4809 reviews)
27 Sukhumvit 4 Klongtoey , Bangkok , th

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Room Quality
Cons:
Cleanliness
Value for Money
Room Service Quality

Categories

Cleanliness
8.51
Mixed reviews, some mention clean rooms, but some express discomfort.
Service
9.48
Most reviews mention friendly and helpful staff.
Location
10
Multiple reviews highlight excellent location with easy access to attractions.
Room Quality
8.97
Spacious rooms with comfortable beds mentioned positively.
Amenities
9
Rooftop lounge and pool appreciated, but some specific negatives noted.
Value for Money
8.46
General perception of good value, with some criticisms on specific areas.
Food and Beverage
9.51
Good breakfast noted, but room service quality mentioned as a concern.
Overall Experience
9.69
Overall positive experiences with personal comments praising the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:54

Property Description

Luxurious Amenities
Experience luxury at its finest with an outdoor swimming pool, a fitness center, and a rooftop bar offering breathtaking views of Bangkok's cityscape.

Convenient Location
Located near BTS Nana Skytrain Station, our hotel provides easy access to popular attractions, bars, restaurants, and shopping centers like MBK, Siam Paragon, and Terminal 21.

Comfortable Accommodations
Relax in well-equipped rooms featuring flat-screen TVs, free toiletries, and cozy seating areas. Enjoy a delicious continental or buffet breakfast at our on-site restaurant.

Book your stay at Novotel Bangkok Sukhumvit 4 for an unforgettable experience in the heart of Bangkok!

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.

Hotel Security Deposit is require and collect by front office upon arrival.

Please note that in case of early departure, the hotel reserves the right to charge the total amount of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 4809 reviews
Cleanliness: 8.51
Service: 9.48
Location: 10
Room Quality: 8.97
Amenities: 9
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 9.69
I
IMRAN extended_group au
9
2026-06-20 via Nuitee
M
Muboriz solo_traveller tj
10
Pros:

Очень чистые, функциональные и просторные номера. Расположение гостиницы вообще супер! В шаговой доступности всё: магазины, моллы, прогулочные улицы и т.д. Рекомендую гостиницу.

Cons:

Двери не имеют никакой шумоизоляции, слышно каждого соседа, который проходит мимо номера, закрывает двери и т.д.

2026-06-19 via Nuitee
F
Frank family_with_children in
9
Will be back.
Pros:

The Stay at the Novotel In Sukhumvit 4 was excellent. From arrival the staff was amazing, helped us with a smooth quick check in and also provided us with rooms on the same floor close to each other since we and another couple booked two rooms. The breakfast was excellent, honestly the best crispy bacon I've ever had at any Hotel. I might go back there just for the bacon again.

Cons:

The only issue we had was the warm water in the shower took a bit of time to heat up. Which was weird because the sink and other faucets didn't have the issue.

2026-06-18 via Nuitee
B
Bonaccorso family_with_children it
8
Tutto sommato una buona permanenza.
Pros:

La piscina é all'ultimo piano, sebbene piccola era pulita e confortevole, Asciugamani puliti a bordo piscina disponibili insieme ad una postazione con ombrellone. La palestra era buona e bene attrezzata ma priva di assistenza. La posizione è ottima a circa 800 mt a piedi dalla fermata bts Nana. Servizio cortesia con tuk tuk disponibile solo per il check-out (ogni ora) ma non per il check-in, se avete valigie dovete fermare un tuk tuk per la strada e farvi accompagnare in hotel (costo 100 Bth da Nana). Ottimo e stabile il wi-fi.

Cons:

La colazione era buona ed abbondante, con dolce e salato, ma secondo me troppo cara (500 bth) per quello che ti offrono. Nei dintorni dell'hotel ci sono pub che con 180 Bth ti offrono una colazione salata (english or american breakfast) o se preferite solo cappuccino e cornetto, di fronte c'è un Seven Eleven, che con 150 Bth ti offrono la colazione dolce,

2026-06-17 via Nuitee
M
Michael solo_traveller au
10
2026-06-17 via Nuitee
P
Peter solo_traveller au
9
2026-06-17 via Nuitee
M
Marco extended_group ch
8
Pros:

Lage war super. Zimmer waren super. Sauberkeit war gegeben. Frendlichkeit und Service wird gross geschriebe. Sehr gute Rooftop Bar

Cons:

Preis-Leistung. Ich persönlich hatte schon Hotels die auch sauber und gut waren, jedoch die Hälfte Kosten. Aber wirklich zu reklamieren gibt es nichts.
Man durfte wärend dem Poolbetrieb in der Rooftop Bar nicht rauche. Wärend dem Barbetrieb nur neben dem Pool.

2026-06-17 via Nuitee
V
Varun Job solo_traveller in
9
Stay was very pleasant.
Pros:

Stay and service was excellent.

Cons:

Not much to complain about.

2026-06-16 via Nuitee
S
Salah solo_traveller kw
6
2026-06-16 via Nuitee
B
Bottesi couple at
10
immer zufrieden,bin oft dort
Pros:

Frühstück ist perfekt

2026-06-15 via Nuitee
G
Gordon couple ca
7
2026-06-15 via Nuitee
K
Khalifa couple ae
7
2026-06-14 via Nuitee
D
D7009HXmichaelm Solo travel
10
SHORT STAY IN BANGKOK.
Pros:

Excellent food. Very satisfying.
I am a Diamond member and use the Restaurant all the time when at the hotel.
Ta and Kear have been brilliant with their service at this hotel!! 👏

2026-06-13 via Tripadvisor
R
Russell solo_traveller gg
8
2026-06-12 via Nuitee
H
H6071AJdans Solo travel
10
Great location
Pros:

Fantastic hotel. Extremely clean. Great hospitality and big shout out to Ploy who was very kind and courteous and always greeted me with a smile and hello every time I walked past reception

2026-06-11 via Tripadvisor
N
Nikki couple gb
8
A lovely introduction to what Bangkok has to offer
Pros:

Very clean and comfortable stay, the room was lovely and staff were incredibly friendly. The rooftop pool was a highlight for views.

Cons:

They gym is pretty basic and could use with a few more machines since some were out of order anyway

2026-06-11 via Nuitee
A
AGNIESZKA solo_traveller gb
5
Pros:

Komfortowe pokoje z wygodnym łóżkiem,fajny basen z pięknymi widokami,niesamowicie przyjazny personel na każdym kroku od recepcji, salę śniadaniową, bar przy basenie aż po uśmiechnięte panie sprzątające czy ochronę

Cons:

Nie byłam świadoma że hotel jest położony w samym centrum burdelu. Wieczorem nie można wyjść na spacer do sklepu na przeciwko czy do palarni bo prostytutki otaczają hotel na każdym rogu a nawet przy wjeździe do hotelu stoją roznegliżowane panie a nie ochroniarze. Na ulicy pod hotelem natrętni naganiacze bez żadnego szacunku zaczepiają małżeństwa czy rodziny z dziećmi to aż do obrzydzenia. Zdaję sobie sprawę że to nie jest wina hotelu tylko moje niedopatrzenie być może nie doczytałam że ten hotel nie nadaje się dla małżeństw i rodzin a następny mój pobyt w Bangkoku na pewno będzie w Novotelu ale w innej dzielnicy.

2026-06-11 via Nuitee
J
J6736MDjohn Couples Brisbane, Brisbane Region, Queensland
8
Very pleasant.
Pros:

Great position and city views, 24-hour room service, 100 meters from nana Plaza, 7/11 across the road, a microwave would have been handy, the security deposit goes up 1000 baht for everyday you stay.
Caught me off guard at first.
Never got it back on the arrival visit 2 nights, don't pay for the deposit on a card.

2026-06-10 via Tripadvisor
A
adamrQ4135ZW Solo travel
10
Novotel breakfast.
Pros:

Breakfast wasn't included in my package but the delightful Mook suggested I give it a try.She explained all the options and couldn't have been more helpful. Breakfast was excellent and I'll be back again. Thanks again Mook.

2026-06-10 via Tripadvisor
J
John couple us
10
We always stay here when we are in Bangkok
Pros:

Good location

Cons:

Nothing

2026-06-10 via Nuitee