The Snowbell Hotel & Spa at The Bridge

Hotels
28th Floor, the Bridge SOHO,Street #78 (Next to Australian Embassy), Sangkat Tonle Bassac , Phnom Penh , kh

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly & courteous staff
Huge swimming pool & gym
Amazing view
Cons:
Roaches in room
In room phone broken
No breakfast included

Categories

Cleanliness
6.21
The presence of roaches and a broken in-room phone negatively impacted cleanliness.
Service
9.18
Staff were described as friendly and courteous, providing good service.
Location
8.72
Great location with an amazing view from the 29th floor, walking distance to nearby attractions.
Room Quality
8.17
Modern and clean room design, though issues with cleanliness were noted.
Amenities
8.7
Large swimming pool and gym facilities were appreciated.
Value for Money
7.66
Price is reasonable but detracted by cleanliness issues.
Food and Beverage
7.21
No breakfast included, which was pointed out as a negative aspect by a reviewer.
Overall Experience
8.18
Mixed experience with positives in the service and location, but negatives in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 10:23

Property Description

Luxurious Accommodations
Indulge in comfort at The Snowbell Hotel with elegantly furnished guest rooms featuring modern amenities like flat-screen TVs, free WiFi, and breathtaking river views available in select rooms.

Relaxation and Convenience
Unwind in style at our indoor pool or pamper yourself at the on-site hairdresser's. Stay productive at the business center and let our 24-hour front desk assist you with any needs during your stay.

Prime Location
Located just steps away from Diamond Island Convention and Exhibition Center, our 4-star hotel is also close to Aeon Mall Phnom Penh and Royal Palace Phnom Penh, making it the ideal choice for both leisure and business travelers.

Book now at The Snowbell Hotel for an unforgettable stay in Phnom Penh!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: PNH

Location

Guest Reviews

Cleanliness: 6.21
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 7.21
Overall Experience: 8.18
M
Men family_with_children no
6
2026-07-21 via Nuitee
O
Oscar couple gb
10
2026-06-19 via Nuitee
Y
Yekaterina solo_traveller hk
5
Nice design hotel in expensive Chinese area
Pros:

The rooms a very nicely designed, big and the hotel is on the 28th floor. So you see the whole city

Cons:

More bad than good…
- they let everyone smoke despite having sign every to not smoke. We had to change room as it was unbearable to stay there. Despite moving next day still smelled as it was coming from next door. If they didn’t give people back deposits I’m sure they will all stop smoking!
- we stayed 3 nights and despite asking to get the bins emptied and get new water it didn’t happen… they don’t clean while you stay there.
- the hotel is on 1 floor, so don’t know why booking has options to “upgrade” to a higher floor…. Miss leading!
- the area is extremely expensive. A coffee is $5!! Full of fake shops. As the hotel is actually inside a big mall. Surrounded by casinos and suspicious clubs…. We had to always take a Grab to go to other areas to eat. The whole neighbourhood is Chinese. So if you are visiting Cambodia to experience local food and culture. This is definitely not it

2026-06-03 via Nuitee
E
Emji99 solo_traveller kh
7
Pros:

The view was great the room is nice, clean and very good staff.

Cons:

Right in the Chinese area. To access the pool you need a pass. The rooms are located in a big building, the reception is on the x floor. The lounge is not very welcoming.

2026-05-27 via Nuitee
P
Pietro Chiesa solo_traveller ch
6
Pros:

Nicht schlecht aber hat verbesserungs potential

Cons:

Pool und sauberkei

2026-05-13 via Nuitee
P
Patrice solo_traveller kh
9
Hôtel satisfaisant mais bé mol sur le parking
Pros:

La proximité du centre ville
Bien situé,proche du marché central.
Du musée S 21 beaucoup de restaurants à proximité et derrière l'hôtel possibilité de manger de la street food .

Cons:

Le service du parking pour les voitures est cher 1$ de heure et à éviter les places avec d'autres voitures à côté
Cela peut prêter à confusion.

2026-04-10 via Nuitee
D
Didier solo_traveller fr
8
2026-01-29 via Nuitee
B
Biglia family_with_children it
6
Pros:

La posizione abbastanza vicino al centro la vista dalla stanza, la gentilezza del personale e la professionalità delle operatrici della SPA

Cons:

La collocazione nel quartiere cinese.
Volevamo vivere una breve esperienza Cambogiana e ci siamo ritrovati in Cina....

2026-01-24 via Nuitee
P
prudence couple vn
7
I wanted to order in-room service but their phone was broken. We were greeted by a roach.
Pros:

Friendly & courteous staff.
Huge swimming pool & gym.
Rooms design & decor.
Amazing view from the 29th floor of the Mekong River! Walking distance to Nagaworld ll Casino.

Cons:

In room phone Inoperable.
Roaches in room.
Price would be spot on if not for both factors.

2025-11-07 via Nuitee
M
Magdalena couple pl
9
Polecam! Warto, zwłaszcza jeśli pokój jest z widokiem!
Pros:

Wyjątkowy widok z pokoju na stolicę Kambodży! Pokój nowoczesny i czysty! Nie ma się do czego przyczepić. Bardzo pomocna obsługa! Dostaliśmy voucher

Cons:

Nie było śniadania w cenie, to jedyny minus.

2025-11-05 via Nuitee
D
Damien solo_traveller fr
8
2025-10-13 via Nuitee
E
Eliana partner
10
Pros:

Nice stay

2025-09-24 via Nuitee
J
Jaden solo_traveller my
10
Pros:

Good and comfortable

2025-08-28 via Nuitee
C
Choo couple my
5
No
Pros:

No

Cons:

No

2025-07-21 via Nuitee
D
Dean young couple za
6
Pleasant
Pros:

The room was lovely and the staff were very friendly.

Cons:

The room smelled like smoke.

2025-06-28 via Nuitee
S
Sirisa review category business travellers th
1
II stayed here for 4 nights and chose it because of the reviews on the internet. I expected this place to make me feel c
Pros:

-

2025-01-17 via Nuitee
M
MIKAKO
6
Pros:

全館禁煙だがバスタオルがタバコ臭いのは何故か?毎日部屋にゴキブリが入ってきて困った。

2024-12-13 via Nuitee
Z
Zali solo traveller au
5
Passable
2024-11-26 via Nuitee
A
Aung young couple mm
7
Good
2024-11-17 via Nuitee
S
Shayn
10
Pros:

Great place to stay in Cambodia

2024-10-09 via Nuitee