Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
WiFi problems

Categories

Cleanliness
7.78
There were complaints about cleanliness and maintenance, particularly with the pool and kitchenware.
Service
9.05
Staff were described as friendly and attentive, although some mentioned issues with the reception staff.
Location
9.29
The location was frequently praised, being close to the beach and accessible to restaurants.
Room Quality
8.24
Rooms were mentioned as comfortable, but issues like noise and internet problems were noted.
Amenities
7.77
Lack of adequate kitchenware and noise in common areas impacted the rating.
Value for Money
8.63
General consensus was that the hotel offers good value, especially considering its location.
Food and Beverage
7.78
Limited options without card payments and specified issues with service.
Overall Experience
8.65
Despite some negatives, the overall experience was enjoyable for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:42

Property Description

Luxurious Accommodation with Unbeatable Amenities

Exquisite Dining Experience: Indulge in our restaurant's delectable dishes.

Relaxation and Recreation: Enjoy our outdoor swimming pool and bar for ultimate relaxation.

Convenience at Your Fingertips: Benefit from our 24-hour front desk, room service, and tour organizing services.

Experience comfort and luxury at Aurora Resort. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 186 reviews
Cleanliness: 7.78
Service: 9.05
Location: 9.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 8.63
Food and Beverage: 7.78
Overall Experience: 8.65
R
Raquel • extended_group • us
10
2026-05-16 • via Nuitee
R
Raquel • family_with_children • us
10
2026-05-16 • via Nuitee
P
Patricia • solo_traveller • mx
10
Pros:

Todo, incluyendo la limpieza la cercanía y tenía todos los aditamentos necesarios la habitación.

2026-05-08 • via Nuitee
P
Perla Lissette • solo_traveller • mx
10
Pros:

Excelente ubicación

Cons:

Todo estuvo bien

2026-05-04 • via Nuitee
E
Elias • solo_traveller • us
8
Pros:

Beds are very hard, internet is very bad in rooms, their is no a/c in the Jr suite kitchen area, towels are very rough

2026-05-04 • via Nuitee
S
Sánchez airada • family_with_children • mx
9
2026-04-27 • via Nuitee
J
Jose Luis • solo_traveller • mx
10
Pros:

Buen servicio

Cons:

Todo excelente

2026-04-27 • via Nuitee
L
Lidia Alejandra • family_with_children • mx
8
Pros:

Alberca climatizada

Cons:

Las camas

2026-04-12 • via Nuitee
M
Magali • family_with_children • mx
10
Pros:

La cercania a la playa

2026-04-07 • via Nuitee
M
Mary • solo_traveller • ca
7
The nicest hotel on the main strip.
Pros:

Good location. Clean and well maintained

Cons:

Everything was good

2026-03-05 • via Nuitee
D
Diana • family_with_children • ca
9
Pros:

Good location , friendly, helpful staff . Lovely views of the ocean . Close to restaurants

Cons:

No shampoo or any small packages for purchase. Or other personal items that one may need, i.e.,tooth brush,tooth paste

2026-03-04 • via Nuitee
M
Martinello • family_with_children • ca
10
Pros:

Everything

2026-03-02 • via Nuitee
B
Bouchano • family_with_children • mx
8
2026-01-28 • via Nuitee
A
Ana Karen • family_with_children • mx
9
Pros:

La alberca

Cons:

El internet no llegaba a mi habitación

2026-01-28 • via Nuitee
J
jose • family_with_children • us
10
Pros:

muy buen atencion al registrar. cercas de la playa.

2026-01-20 • via Nuitee
E
Edson • extended_group • mx
8
2026-01-19 • via Nuitee
M
Marlen • couple • mx
9
Equis
Pros:

Que cuentan con una exelente ubicacion y elevador para llegar a los pisos superiores, su clima en abitaciones muy bueno

Cons:

La alberca es algo pequeña y muy honda , si no sabes nadar a los bajitos no nos conviene entrar, se escucha mucho ruido de las abitaciones contiguas y arriba, terrible su acustica, cortinas viejas y feas, su internet no sirve y el servicio de limpieza muy x

2026-01-19 • via Nuitee
H
Hugo Armando • family_with_children • mx
7
Hotel limpio y tranquilo
Pros:

Las habitaciónes muy limpias y se ve que le dan muy buen mantenimiento a todas las instalaciones en general, el trato del personal muy bien y el hecho de que la piscina queda al centro de los edificios de las habitaciones hace que no llegue el sol directo y eso me agrada bastante.

Cons:

El horario de check in check out considero es abusivo, puedes tener tu habitación solo de 3 a 4 Pero la entregas a las 12 eso se me hace abusivo del hotel y la otra condición que me desagrada en verdad es sus múltiples letreros que parecen amenazas por ejemploel del elevador dice multa de 1000 pesos si subes mojado.. obvio debemos cuidar el hotel como clientes Pero creo con la firma de las políticas y reglamento donde te das por enterado y aceptas dichas condiciones debería bastar como en la mayoría de los hoteles a los que e ido lo hacen. Ir a un hotel es ir a sentirte en confianza no a sentirte amenazado por las múltiples multas y advertencias del hotel.

2026-01-19 • via Nuitee
M
Mireya Georgina • couple • mx
10
Excelente vacaciones
Pros:

Muy amables el personal,tienes todo muy cerca las tiendas , la playa

2026-01-13 • via Nuitee
J
Julio • extended_group • us
10
2025-12-19 • via Nuitee