A&R Boutique Hotel

Hotels
8.3 (588 reviews)
No.167, Jalan Lancang, Taman Sri Bahtera, Batu 5 off Jalan Cheras , Kuala Lumpur , MY

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Clean environment
Cons:
Noisy air conditioning
Room cleanliness issues
Limited food options nearby

Categories

Cleanliness
7.55
Some complaints regarding cleanliness in rooms and dusty furniture.
Service
9.05
Overall friendly staff, though a specific negative experience with one receptionist was noted.
Location
8.55
Convenient location near event spaces.
Room Quality
8.05
Rooms are described as compact and nicely designed but with some issues like noise and size.
Amenities
8.05
General amenities are appreciated, but there are mentions of needed improvements.
Value for Money
8.55
Good value for the price, especially with the room design and comfort.
Food and Beverage
8.05
Limited food options nearby were mentioned.
Overall Experience
8.55
Reports of a lovely stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:45

Property Description

Convenient Location
Located just 10 km away from popular attractions like Berjaya Times Square and Starhill Gallery, A&R Boutique Hotel offers easy access to the best of Kuala Lumpur.

Modern Amenities
Enjoy modern amenities like free WiFi, flat-screen TVs, and private bathrooms with free toiletries and hairdryers in every room at A&R Boutique Hotel.

Exceptional Service
With a multilingual staff available at the 24-hour front desk, guests can expect exceptional service and assistance in various languages during their stay.

Book your stay at A&R Boutique Hotel for a memorable experience in Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.3
Based on 588 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.55
M
Muhd • family_with_children • my
8
Pros:

everything about this hotel are nice, comfortable and very recommended

Cons:

the lack of heat in the shower since i like hot shower but i wasn't able to get it

2026-09-16 • via Nuitee
Y
Yik keong • solo_traveller • kr
9
2026-09-13 • via Nuitee
L
Lee • couple • my
10
2026-09-11 • via Nuitee
L
Lee • couple • us
10
2026-09-11 • via Nuitee
Y
Yik keong • solo_traveller • kr
10
Pros:

good location great service clean and comfortable room

2026-09-09 • via Nuitee
N
Ng keng soon • solo_traveller • my
9
2026-09-07 • via Nuitee
Y
Yasmin • solo_traveller • my
9
Wrongly pinned location in.booking app
Pros:

The hotel itself was very nice

Cons:

Its location is wrongly pinned on booking app.. i needed a hotel directly opposite or walking distance from ekocheras mall. Thus i booked this hotel as in booking app, its directly opposite.... but it turned out to be an lrt ride away or grab ride... not able to walk as huge roundabout... the staff have informed booking.com but no ammends made yet..

2026-09-07 • via Nuitee
N
Ng keng soon • solo_traveller • my
10
Pros:

Great location, Clean room & Excellent service.

2026-09-07 • via Nuitee
W
Wangbu • solo_traveller • my
10
Pros:

Friendly staff and helpful. Room and bathroom are clean

2026-09-06 • via Nuitee
I
iqbal • couple • my
8
2026-09-06 • via Nuitee
L
Lee • couple • us
10
2026-09-05 • via Nuitee
N
nur diyanah • solo_traveller • my
8
2026-09-03 • via Nuitee
L
Lee • couple • my
10
Pros:

I had a great stay at this hotel. The room was clean and comfortable, the staff were friendly and helpful, and the service was excellent. The location was also convenient. Overall, I really enjoyed my stay and would definitely recommend this hotel to others

Cons:

Nothing

2026-09-01 • via Nuitee
V
Visva • couple • my
8
2026-09-01 • via Nuitee
H
Himadri • couple • my
10
Pros:

Clean & friendly staff

Cons:

Nothing

2026-08-31 • via Nuitee
J
JIN • solo_traveller • my
1
Disappointing Stay — Poor Service & Unresolved Issues & No Deposit Refund
Pros:

Good location with plenty of food stalls nearby.

Cons:

1. Unhelpful staff & poor management handling: Staff member Dula failed to properly address my concerns, and when I requested to speak with his other colleague or superior/manager in order to solve the issue, my request was refused instead of having the matter properly escalated.

2. Deposit not refunded: I was informed that the RM100 cash deposit I paid prior to my stay would be refunded within 7–21 days. It has now been three weeks, yet I still have not received the refund.

3. Weak Wi-Fi: The Wi-Fi connection in my room was extremely weak, and I had no choice but to use on my mobile data throughout my entire one-week stay there.

Overall: A very disappointing experience. The lack of proper assistance, poor handling of guest concerns, and delayed deposit refund made my stay unsastifactory. Management please refund my RM100 deposit as promised as soon as possible and seriously improve its customer service. Thank you in advance

2026-08-30 • via Nuitee
A
AMI • couple • my
7
2026-08-26 • via Nuitee
F
Farish • couple • my
9
Pros:

very cosy and clean, the environment is very nice..

Cons:

must put depo money before can check in into the room and quite expensive for me for the depo.. if using bank card, you need to wait 3 to 7 working days to get your money back. but overall is very good

2026-08-25 • via Nuitee
M
Mike • couple • my
5
Bed sheets and pillow cases not up to the mark
Pros:

Located in central of Cheras whereby food outlets or restaurants are easily accessible

Cons:

Sad that No parking lot for its customers

2026-08-21 • via Nuitee
E
Esther • couple • my
8
2026-08-18 • via Nuitee