AC Hotel Phoenix Biltmore

Hotels
•
AC Hotels by Marriott
9.2 (303 reviews)
2811 East Camelback Road , Phoenix , US
+1 602-852-6500

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Clean amenities
Cons:
Issues with cleanliness
Overpriced
Furniture in disrepair

Categories

Cleanliness
8.41
Issues with cleanliness were noted, such as ants and hair in the bathroom.
Service
9.88
Staff described as friendly and attentive, resolving issues quickly.
Location
9.92
Great location for dining and shopping.
Room Quality
8.87
Rooms mentioned as spacious but some cleanliness issues reported.
Amenities
9.4
Nice amenities highlighted, though some furniture in disrepair.
Value for Money
7.86
Several mentions of being overpriced.
Food and Beverage
9.41
Breakfast options and lobby goodies well received.
Overall Experience
9.88
Overall positive experience, except for some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:35

Property Description

Luxurious Accommodation with Modern Amenities

Located in Phoenix, AC Hotel Phoenix Biltmore offers a sophisticated stay with an outdoor pool, fitness center, and city views. The rooms are elegantly furnished with a flat-screen TV, safety deposit box, and luxurious bathroom amenities.

Convenient Location for Exploring Phoenix

Situated near popular attractions like Wrigley Mansion and Papago Park, guests can easily explore the city from the hotel. The 24-hour front desk is always available to assist with any inquiries or travel arrangements.

Relaxing Atmosphere with On-Site Bar and Business Area

Unwind at the sun terrace or enjoy a drink at the in-house bar. For business travelers, the hotel offers a convenient business area. Free WiFi throughout the property ensures you stay connected during your stay.

Book your stay at AC Hotel Phoenix Biltmore for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Location

Guest Reviews

9.2
Based on 303 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.87
Amenities: 9.4
Value for Money: 7.86
Food and Beverage: 9.41
Overall Experience: 9.88
A
Alexis • extended_group • us
10
Pros:

Great service. The front desk clerk Tyler provided exceptional customer service

2026-09-12 • via Nuitee
S
Steve • solo_traveller • us
8
2026-09-11 • via Nuitee
W
Wendy • couple • us
10
Our AC stopped working for about an hour so my friend and I were having trouble sleeping and called the nex morning to s
Pros:

Clean and beautiful

2026-09-07 • via Nuitee
C
Christina • family_with_children • us
10
Pros:

Had a great stay while my daughter attended a dance convention.

2026-07-13 • via Nuitee
M
Martinez • solo_traveller • us
10
2026-06-30 • via Nuitee
S
Sirena • family_with_children • us
10
Short but sweet
Pros:

Clean and great amenities

2026-05-14 • via Nuitee
C
Colin • couple • gb
4
2026-05-12 • via Nuitee
I
Ingabire • solo_traveller • us
10
2026-05-12 • via Nuitee
D
Duchess • solo_traveller • us
6
2026-04-27 • via Nuitee
G
Gary • solo_traveller • us
8
Location good, overall OK, but getting in and out not ideal
Pros:

Location

Cons:

Street access poor, realty signs on Left blocking view when exiting onto Camelback, noisy AC units,
Poor management of front Portico- vehicles staying too long , park blocking flow of traffic-

2026-04-18 • via Nuitee
T
Takashi • solo_traveller • us
9
2026-03-25 • via Nuitee
M
Martin • extended_group • no
8
Pros:

Good pool. Easy check-in.

Cons:

Noisy a/c

2026-03-23 • via Nuitee
E
Elizabeth • family_with_children • us
3
Not the best
Pros:

The hotel was very centrally located.

Cons:

The bathroom looked like it hadn't actually been cleaned. There was dirt and hair in the shower, and the shower drain didn't work. I ask the front desk staff if there was a better room available (I checked online first and saw there was) and they told me there wasn't.

Also, the room had a creepy vibe, the way they had the chair and rug arranged felt very off.

We checked out early, there was a different person at the front desk and he was very kind and said they would refund the remaining nights we had booked.

2026-03-18 • via Nuitee
V
Vicky • couple • us
5
Nice, probably wouldn’t return.
Pros:

Felt that my car was safe. We sought the place out because we wanted to feel confident in leaving our car for the night. The room was pretty big and it was close to food places and mall.

Cons:

The air conditioning was terrible, had trouble sleeping through the night because it was stuffy. It was an energy efficient AC so the air would only be on in small increments of time.

2026-03-18 • via Nuitee
N
Norma • couple • us
9
2026-03-16 • via Nuitee
K
Kelli • extended_group • us
10
Feels comfortable. I visit Phoenix because my daughter lives in the Biltmore area
Pros:

I have stayed here a few times and it’s the location I like.
Staff friendly and helpful.
Comfortable room.

2026-01-19 • via Nuitee
M
Mary • couple • us
8
2026-01-15 • via Nuitee
M
Melissa • family_with_children • us
10
Pros:

Feet very safe for a solo traveler, especially as a woman. Beautiful courtyard for morning coffee, sun, and reading. Staff greeted us upon arrival and departure every single time. Just overall very clean with nice atmosphere

Cons:

No complaints

2026-01-13 • via Nuitee
F
Flora • couple • us
9
Pros:

The room was spacious and very clean, the staff was super attentive and friendly, and I loved how updated the hotel was. I loved the little goodies at the lobby every day and on Christmas Day they also gave us a little something on our door.

Cons:

On the first day we noticed a lot of ants in our room but the issue was resolved pretty quickly by the hotel.

2025-12-29 • via Nuitee
A
Aluf • family_with_children • il
9
2025-12-28 • via Nuitee