Four Points by Sheraton Makkah Al Naseem

Hotels
•
Four Points by Sheraton
8.3 (18333 reviews)
Third Ring Road, behind Al Rajhi Mosque , Makkah , SA
+966 12 550 8999

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Nice amenities
Cons:
Poor service in some areas
Room quality needs work

Categories

Cleanliness
8.23
The cleaning needs to be requested; otherwise, it doesn't happen automatically.
Service
8.7
Mostly great staff, but some experiences pointed out unprofessional service.
Location
9.24
Ideal location near a beautiful mosque and quiet area.
Room Quality
7.69
Room quality needs improvement as some furniture is old and worn.
Amenities
8.72
Good amenities, but room amenities like Wi-Fi were lacking.
Value for Money
8.18
The price is good, but some services could be better for the cost.
Food and Beverage
7.23
Breakfast was not good at all; improvement needed.
Overall Experience
8.4
General satisfaction with some notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 17:26

Property Description

Luxurious Accommodation and Convenient Amenities

Modern Rooms and Entertainment
The rooms at Four Points by Sheraton Makkah Al Naseem are designed for comfort and relaxation, featuring a desk, flat-screen TV, and a private bathroom with complimentary toiletries. Perfect for unwinding after a long day of exploring.

Exceptional Services and Facilities
Guests can enjoy a delicious continental or buffet breakfast daily at the hotel. Additionally, the property offers a fitness centre, a restaurant, and a 24-hour front desk for ultimate convenience. Not to mention the free WiFi and shuttle services to Haram available round the clock.

Ideal Location and Accessibility
Located just 6.5 km from Masjid Al Haram and with easy access to Makkah Mall and Abraj Al Bait, Four Points by Sheraton Makkah Al Naseem provides a prime location for guests. Book now to experience luxury and comfort in the heart of Makkah.

Important information:

A free shuttle service to Masjid Al Haram and back is available every hour.

During Ramadan morning breakfast will be served as sahour, and dinner will be served as iftar. That will take place from 28/02/2025 till 01/04/2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 18333 reviews
Cleanliness: 8.23
Service: 8.7
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 8.4
عبدالرحمن • couple • sa
8
2026-10-14 • via Nuitee
A
Ahmed • couple • sa
8
مريحة ومطوئنة وتحب أن تعيدها ثاني وثالث
Pros:

اتساع الغرفة ونظافتها ودورة المياة كبيرة ومرتبة وإطلالة الغرفة على الجامع الكبير وقرب أماكن التسوق والسوبر ماركت والمطاعم ومحلات الخدمة وجودة الإفطار وتنوعة

Cons:

عدم تنظيم المواقف

2026-10-13 • via Nuitee
محمد • solo_traveller • sa
9
Pros:

الهدوء والنظافة

2026-10-13 • via Nuitee
سعيد • couple • sa
7
2026-10-13 • via Nuitee
A
Ashif • couple • ae
7
2026-10-13 • via Nuitee
A
Abdulrazzaq (Kingdomof Bahrain) • family_with_children • bh
9
2026-10-13 • via Nuitee
A
Amjed • solo_traveller • ca
9
2026-10-13 • via Nuitee
خالد • solo_traveller • sa
7
2026-10-13 • via Nuitee
M
Mohamed • family_with_children • au
10
Pros:

Great breakfast and room service.
The best receptionist Asad hamza welcomed us and gave us our keys to rooms.
He is very professional.

2026-10-12 • via Nuitee
ساره • couple • sa
10
Pros:

الهدوء والنظافه

2026-10-12 • via Nuitee
D
Demir • couple • sa
7
2026-10-12 • via Nuitee
U
UGAS • solo_traveller • ae
10
Pros:

Good

Cons:

Good

2026-10-12 • via Nuitee
A
Adel • couple • sa
5
2026-10-11 • via Nuitee
R
RAHMOUNI • solo_traveller • de
10
2026-10-11 • via Nuitee
I
Izhar • couple • pk
9
It's a good and peaceful place to stay...but you have to make your mind to move with shuttles.
Pros:

The hotel was superb...staff was very good and helpful. Room and washroom are clean

Cons:

It's a little bit far but the buses are available every half an hour

2026-10-11 • via Nuitee
علي • couple • sa
10
كانت من اروع الايام التي قضيتها عندهم
Pros:

قربها من الجامع
وتوصيل الحرم في اي وقت
والتظافة ممتازة
اهلاق عاملينها راقية

Cons:

لا شيء

2026-10-11 • via Nuitee
J
jalal • solo_traveller • sa
9
2026-10-11 • via Nuitee
K
Khalid • couple • sa
9
Thank you
Pros:

Cleaning service excellent

Cons:

That is frustrating - a room with the window opening to the duct / shaft has no view, no sunlight, and poor ventilation.

2026-10-10 • via Nuitee
اماني • couple • sa
10
2026-10-10 • via Nuitee
H
Hamed • couple • sa
10
لقد قضيت وقتا جميلا ومريحا وليست المره الاولى وقد سبق ان أقمت في هذا الفندق مرات عديده
Pros:

الهدى والفخامه والقرب من المسجد وتوفير مواصلات الى المسجد الحرام وتوفر جميع الخدمات وأماكن الترفيه والتسوق

Cons:

لا شي

2026-10-09 • via Nuitee