Four Points by Sheraton Makkah Al Naseem

Hotels
•
Four Points by Sheraton
8.3 (18333 reviews)
Third Ring Road, behind Al Rajhi Mosque , Makkah , sa
+966 12 550 8999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Nice amenities
Cons:
Poor service in some areas
Room quality needs work

Categories

Cleanliness
8.23
The cleaning needs to be requested; otherwise, it doesn't happen automatically.
Service
8.7
Mostly great staff, but some experiences pointed out unprofessional service.
Location
9.24
Ideal location near a beautiful mosque and quiet area.
Room Quality
7.69
Room quality needs improvement as some furniture is old and worn.
Amenities
8.72
Good amenities, but room amenities like Wi-Fi were lacking.
Value for Money
8.18
The price is good, but some services could be better for the cost.
Food and Beverage
7.23
Breakfast was not good at all; improvement needed.
Overall Experience
8.4
General satisfaction with some notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 17:26

Property Description

Luxurious Accommodation and Convenient Amenities

Modern Rooms and Entertainment
The rooms at Four Points by Sheraton Makkah Al Naseem are designed for comfort and relaxation, featuring a desk, flat-screen TV, and a private bathroom with complimentary toiletries. Perfect for unwinding after a long day of exploring.

Exceptional Services and Facilities
Guests can enjoy a delicious continental or buffet breakfast daily at the hotel. Additionally, the property offers a fitness centre, a restaurant, and a 24-hour front desk for ultimate convenience. Not to mention the free WiFi and shuttle services to Haram available round the clock.

Ideal Location and Accessibility
Located just 6.5 km from Masjid Al Haram and with easy access to Makkah Mall and Abraj Al Bait, Four Points by Sheraton Makkah Al Naseem provides a prime location for guests. Book now to experience luxury and comfort in the heart of Makkah.

Important information:

A free shuttle service to Masjid Al Haram and back is available every hour.

During Ramadan morning breakfast will be served as sahour, and dinner will be served as iftar. That will take place from 28/02/2025 till 01/04/2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 18333 reviews
Cleanliness: 8.23
Service: 8.7
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 8.4
A
Afsar • couple • sa
9
Cons:

Breakfast was average, due to non-availability of continental items or Asian foods

2026-08-29 • via Nuitee
رحمه • couple • sa
10
2026-08-29 • via Nuitee
M
Mohammed • family_with_children • sa
10
تجربة ممتعه و فريدة
Pros:

النظافة و بشاشة الموظفين و تعاونهم و سرعة الاستجابة عند الطلب

Cons:

لا شيء

2026-08-28 • via Nuitee
S
SAEED • couple • sa
10
2026-08-28 • via Nuitee
A
Alshekh • couple • sa
8
فندق جميل اتمنى ان يبقى كما هو وتؤخذ النقاط السابقه لتحسين جودة السكن كما عهدته
Pros:

الفندق من سنوات احب الاقامه فيه مبلغ الاقامه مناسب بوفيه اللفطار جدا جميل والمطبخ الخاص بالفندق ايضا جميل رحابة الوبي جميله

Cons:

للاسف الان الجلسات الموجوده في اللوبي كلها للحملات قد لانجد جلسه لكي نرتاح فيها او نطلب من الكوفي الموجود
ايضا دورات الكياه للاسف التصريف في منطقة الشور غير جيد
النقاط هذي لتحسين جودة السكن فقط

2026-08-28 • via Nuitee
S
Salem • couple • sa
6
تحسين جودة تجربة النزيل
Pros:

الخدمات المجاورة وباصات الحرم وجوار جامع الراجحي

Cons:

عدم الاهتمام بالنزيل وزحمة البهو غير المبررة والمواقف ضيقة وزحام عند الخروج وقت طويل

2026-08-28 • via Nuitee
A
Abdulrhman • solo_traveller • sa
9
هدؤ المكان وتوفر الخدمات بالقرب من الفندق
Pros:

حسن تعامل الموظفين
وجودنقل من والى الحرم كل نصف ساعه
تنوع الإفطار وجودته
الهدوء والراحة

Cons:

سرير النوم لم يكن مريحا
وجود بعض الغبار وعدم تنظيف مكان الاستحمام

2026-08-27 • via Nuitee
M
MUHAMMAD SAEED • solo_traveller • ca
10
2026-08-27 • via Nuitee
العمري • couple • sa
10
2026-08-27 • via Nuitee
محمد • extended_group • jo
10
كل الاحترام والتقدير لكم
Pros:

الموقع

Cons:

لا يوجد شي

2026-08-27 • via Nuitee
N
nibras • solo_traveller • sa
9
2026-08-27 • via Nuitee
A
Amanda • couple • gb
10
Can't wait to return inshaAllaah
Pros:

Breakfast was amazing and everything was fresh. Bus to Haram that runs every half an hour.

2026-08-26 • via Nuitee
ابو • couple • kw
8
2026-08-26 • via Nuitee
عبدالله • couple • sa
10
2026-08-25 • via Nuitee
A
Ahmed • couple • sa
9
2026-08-25 • via Nuitee
N
Nasser • solo_traveller • sa
10
2026-08-24 • via Nuitee
عبدالله • solo_traveller • sa
9
2026-08-24 • via Nuitee
M
Mohammed • couple • sa
10
2026-08-24 • via Nuitee
A
Abdualrhaman • couple • sa
10
2026-08-23 • via Nuitee
السيف • extended_group • sa
9
2026-08-23 • via Nuitee