Willows, Blackburn by Marston's Inn

Hotels
Marston's Inns
8.4 (2022 reviews)
Haslingden Road , Blackburn , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Food quality issues
Inconsistent service during busy times

Categories

Cleanliness
7.86
Mixed reviews regarding cleanliness; some rooms were clean while others had issues noted.
Service
8.83
Some reviews highlighted friendly and helpful staff, although service during breakfast was noted as chaotic.
Location
9.37
Convenient location near M65, positively mentioned across several reviews.
Room Quality
7.82
Some rooms were considered basic and tired; however, several guests did find rooms clean and comfortable.
Amenities
8.35
Amenities like tea/coffee facilities were available but some maintenance issues noted.
Value for Money
9.31
Great value and affordability highlighted in positive reviews.
Food and Beverage
6.86
Food quality and service received significant criticism; not consistently good experiences.
Overall Experience
8.83
Guests generally reported a positive overall experience despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:12

Property Description

Luxurious Accommodation:
Experience comfort and style at Willows, Blackburn by Marston's Inn. Each air-conditioned unit features a modern flat-screen TV and a private bathroom with a relaxing bath. Plush towels are provided for your convenience.

On-Site Dining:
Savor delicious meals at our convenient on-site restaurant. Indulge in a variety of culinary delights without leaving the comfort of the hotel.

Convenient Location:
Located just 31 km from Manchester and 50 km from Liverpool, Willows, Blackburn by Marston's Inn offers easy access to major cities. With Blackpool only 41 km away and Manchester Airport nearby, your travel convenience is assured.

Book now for a delightful stay at Willows, Blackburn by Marston's Inn.

Important information:

Please use postcode BB1 2NF when locating the property via a Sat Nav.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2022 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 9.31
Food and Beverage: 6.86
Overall Experience: 8.83
M
Mark couple gb
10
2026-07-04 via Nuitee
J
Joellyn solo_traveller us
5
It had promise, and the bed was comfortable, but everything else was below par. Do not recommend.
Pros:

Room was clean and bed was comfortable.

Cons:

One towel and no washcloths in the bathroom
Pub was dirty -- tables still sticky from the night before when I went in for breakfast
Food was poorly presented, and not worth what you paid for it. If you don't know how to make something, don't put it on the menu.

2026-07-02 via Nuitee
E
Ehsan family_with_children pk
10
2026-07-02 via Nuitee
K
Karen solo_traveller nz
8
2026-07-01 via Nuitee
R
Ryan solo_traveller gb
10
2026-07-01 via Nuitee
R
Robinson solo_traveller gb
7
Cool Stay in Hot TImes
Pros:

Breakfast on Day 2 and 3. Air Con functioned well ( main reason for choosing Hotel ). Staff accommodating. Quiet Room. Parking good

Cons:

Dont like shower curtains - this one was better than most. Breakfast on Day 1 was disaster. 0700 nothing prepared .

2026-06-30 via Nuitee
I
ian solo_traveller gb
8
Pros:

Its a nice place really cant argue with the price and rooms nice. my only problems are not always easy to get my invoice and shower curtain smells damp.

2026-06-29 via Nuitee
A
Ambreen solo_traveller gb
6
2026-06-28 via Nuitee
T
Tymon solo_traveller gb
9
2026-06-26 via Nuitee
R
RoxanneMilsonArt solo_traveller nz
7
Pros:

Staff were very accommodating and friendly.

Cons:

Single beds were super skinny.

2026-06-25 via Nuitee
L
Leigh solo_traveller gb
8
2026-06-24 via Nuitee
G
Gbemi family_with_children gb
10
Very lovely view on lake
Pros:

Clean and modern

Cons:

Collecting my card details

2026-06-21 via Nuitee
J
Jonathan solo_traveller gb
7
Cons:

Breakfast

2026-06-20 via Nuitee
N
Nancy couple us
10
Friendly, kind and helpful staff. A comfortable and relaxing time there.
Pros:

Great location for the areas I needed to be near. Room was great. Housekeeping super good. Loved having breakfast daily and having the fun bar to enjoy. Staff was excellent! Helpful, flexible and accommodating. Thank you very much. You are all very wonderful.

Cons:

I cannot think of anything to write here.

2026-06-18 via Nuitee
L
lee solo_traveller gb
7
2026-06-18 via Nuitee
D
Dariusz extended_group pl
2
Pros:

Dobra lokalizacja

Cons:

Śniadanie to katastrofa. Wąskie łóżka i niewygodne.

2026-06-18 via Nuitee
K
Kerry solo_traveller gb
9
2026-06-17 via Nuitee
A
Adam solo_traveller gb
10
2026-06-17 via Nuitee
T
Tim couple gb
10
2026-06-17 via Nuitee
M
Martin solo_traveller gb
10
2026-06-17 via Nuitee