Willows, Blackburn by Marston's Inn

Hotels
•
Marston's Inns
8.4 (2113 reviews)
Haslingden Road , Blackburn , GB
+44 1254 681550

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Food quality issues
Inconsistent service during busy times

Categories

Cleanliness
7.86
Mixed reviews regarding cleanliness; some rooms were clean while others had issues noted.
Service
8.83
Some reviews highlighted friendly and helpful staff, although service during breakfast was noted as chaotic.
Location
9.37
Convenient location near M65, positively mentioned across several reviews.
Room Quality
7.82
Some rooms were considered basic and tired; however, several guests did find rooms clean and comfortable.
Amenities
8.35
Amenities like tea/coffee facilities were available but some maintenance issues noted.
Value for Money
9.31
Great value and affordability highlighted in positive reviews.
Food and Beverage
6.86
Food quality and service received significant criticism; not consistently good experiences.
Overall Experience
8.83
Guests generally reported a positive overall experience despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:12

Property Description

Luxurious Accommodation:
Experience comfort and style at Willows, Blackburn by Marston's Inn. Each air-conditioned unit features a modern flat-screen TV and a private bathroom with a relaxing bath. Plush towels are provided for your convenience.

On-Site Dining:
Savor delicious meals at our convenient on-site restaurant. Indulge in a variety of culinary delights without leaving the comfort of the hotel.

Convenient Location:
Located just 31 km from Manchester and 50 km from Liverpool, Willows, Blackburn by Marston's Inn offers easy access to major cities. With Blackpool only 41 km away and Manchester Airport nearby, your travel convenience is assured.

Book now for a delightful stay at Willows, Blackburn by Marston's Inn.

Important information:

Please use postcode BB1 2NF when locating the property via a Sat Nav.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2113 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 9.31
Food and Beverage: 6.86
Overall Experience: 8.83
L
Libor Mrstik • solo_traveller • gb
9
2026-09-19 • via Nuitee
A
Amelia • couple • gb
10
2026-09-19 • via Nuitee
T
Timothy • solo_traveller • gb
10
Pros:

Friendly staff and comfortable bed

2026-09-19 • via Nuitee
W
Wiebke Jana • extended_group • it
7
2026-09-17 • via Nuitee
N
naomi • solo_traveller • gb
1
2026-09-16 • via Nuitee
I
Ian • couple • gb
8
Good value lovely room
Pros:

The bedroom and bathroom were great size tea and coffee facilities good also.

Cons:

Bin was not emptied and used takeaway cups and containers left did smell in the room a little. I should have asked or emptied but felt it was too late to bother the staff in the pub.
Late night doors creaking and banging till late which made me a little restless.

2026-09-14 • via Nuitee
M
Ms • couple • gb
4
2026-09-11 • via Nuitee
Z
Zainab • couple • gb
8
2026-09-10 • via Nuitee
D
Dr Ahmad • family_with_children • gb
8
Good stay and friendly staff
Pros:

Overall, good experience and I recommend it

Cons:

Far away from town centre

2026-09-10 • via Nuitee
O
Olayinka • solo_traveller • gb
7
2026-09-10 • via Nuitee
M
Mohamed • family_with_children • gb
9
2026-09-08 • via Nuitee
D
David • couple • gb
8
Very convenient and excellent value
Pros:

Always very clean and comfortable. Food is good value for money also.

2026-09-06 • via Nuitee
S
Stephen • couple • gb
10
2026-09-05 • via Nuitee
P
Paul • solo_traveller • ie
9
Great otherwise
Pros:

Clean
Great breakfast

Cons:

Kids at 10 - 10.39 making noise in corridor

2026-09-04 • via Nuitee
D
Dania • couple • gb
10
Great place to stay with beautiful surroundings :)
Pros:

Amazing!

2026-09-04 • via Nuitee
M
Michelle • couple • gb
7
Okay
Pros:

The property is the ideal place. I use the willows 2/3 times a year. Staff are friendly and pleasant. Breakfast and dinner is good. Plenty more ff choices. Easy to get to

Cons:

This stay wasn’t as good as previous. There was children aged between 8/10 running around the outside off hotel, screaming and shouting. The pillows was uncomfortably, the bottom bed sheets had stains on and the walls looked like someone had sprayed liquid up them. Also the door didn’t shut properly and it didn’t lock

2026-09-03 • via Nuitee
A
Ahmed • solo_traveller • gb
7
2026-09-03 • via Nuitee
R
Rezigoma • family_with_children • gb
9
2026-09-03 • via Nuitee
I
Ingo • solo_traveller • de
5
Null Reaktion auf Nachrichten
Pros:

Unterkunft mit Frühstück und Parkplatz

Cons:

Die Kommunikation ist verbesserungsfähig. Null Reaktion auf konkrete Nachfragen über booking, stattdessen automatisierte E-Mail Nachrichten.

2026-09-01 • via Nuitee
P
Petruska • couple • gb
10
2026-09-01 • via Nuitee