Holiday Inn - Hamburg - HafenCity by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.2 (10179 reviews)
Ueberseeallee 15 , Hamburg , de
+494032503850

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Good location
Clean rooms
Convenient public transport
Cons:
Room rates can be high
Some amenities lacking

Categories

Cleanliness
9.34
The hotel is described as clean and well-maintained.
Service
9.81
Guests praised the friendly and attentive staff.
Location
9.85
The hotel is ideally located near many attractions.
Room Quality
8.8
Rooms are nice, but some guests found them a bit pricey.
Amenities
8.83
Some amenities were lacking, such as a minibar.
Value for Money
8.29
Considered somewhat high-priced, especially regarding room rates.
Food and Beverage
9.34
Breakfast options were plentiful and enjoyed by guests.
Overall Experience
9.31
Generally positive experiences with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:44

Property Description

Modern Comfort and Convenience
Discover contemporary rooms and suites at Holiday Inn - Hamburg - HafenCity, featuring free WiFi, flat-screen TVs, and a pillow menu for a restful stay.

Gourmet Dining and Relaxation
Indulge in regional German and modern European cuisine at the on-site restaurant, or unwind in the open lobby with a cup of coffee. 24/7 room service ensures you're catered to at all times.

Prime Location and Accessibility
Enjoy a prime location within walking distance of the River Elbe and iconic landmarks like the Elbphilharmonie. With easy access to public transport, exploring Hamburg's attractions is a breeze.

Book your stay at Holiday Inn - Hamburg - HafenCity for a seamless blend of comfort and convenience.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 28 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 10179 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.85
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
J
Jose • family_with_children • us
9
2026-07-04 • via Nuitee
J
Jean-Claude • couple • ch
9
Pros:

la chambre etait grande, propre et bien équipée

Cons:

le personnel pourrait etre un peu plus souriant

2026-07-04 • via Nuitee
D
Dominik • family_with_children • ch
9
Great place to visit Hamburg, clean, great location, great people.
Pros:

All in walking distance. Clean, 2 rooms with a connection door.

2026-07-04 • via Nuitee
E
Elke • solo_traveller • de
10
Tolles Hotel
Pros:

Sehr schönes und sauberes Zimmer. Großes bad mit sehr großer ebenerdiger Dusche . Außergewöhnliches vielseitiges Frühstücksbufett. Sehr nettes Personal. Zentral gelegen. U Bahn Station ist nur wenige Schritte entfernt. Parkplätze im Untergeschoss des Hotels. Park für den Hund direkt neben dem Hotel. Alles fußläufig zu erreichen. Gute Einkaufsmöglichkeiten auch nur paar Minuten entfernt. Hunde willkommen. Wir kommen gerne wieder. Vielen Dank

Cons:

Ich fand alles gut.

2026-07-04 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-07-04 • via Nuitee
P
Pál • solo_traveller • hu
9
Pros:

Kiváló helyen, barátságos, készséges személyzet, tiszta, rendezett szállóhely, kényelmes szoba, bőséges reggeli helyi specialitásokkal.

Cons:

A reggelizőben kicsit kevés a hely, reggelenként zsúfolt.

2026-07-04 • via Nuitee
K
Katrin • couple • de
9
2026-07-04 • via Nuitee
D
Dirk • couple • de
9
2026-07-04 • via Nuitee
X
Xia • couple • cn
10
2026-07-03 • via Nuitee
D
Dennis • solo_traveller • de
8
2026-07-03 • via Nuitee
D
Dirk • solo_traveller • de
8
2026-07-03 • via Nuitee
U
Uwe • solo_traveller • de
10
2026-07-03 • via Nuitee
M
Melanie • couple • de
10
Wir haben uns hier sehr wohl gefühlt.
Pros:

Fantastische Lage, sehr nettes Personal, die Wünsche vorab fürs Zimmer konnten erfüllt werden (ruhige Lage, schöner Blick und Dusche im Bad) - vielen Dank! Die Lage ist superzentral - alles ist gut erreichbar und das Frühstück haben wir sehr genossen.

2026-07-02 • via Nuitee
S
Sandfisch94 • solo_traveller • de
8
2026-07-02 • via Nuitee
M
Marlies • couple • ch
10
2026-07-02 • via Nuitee
A
Alice • solo_traveller • ch
9
Pros:

Bien placé et pré de toute visite et le déjeuner très bon et très varié.

2026-07-02 • via Nuitee
M
Michael • solo_traveller • de
8
Pros:

Großes Zimmer, nicht laut, sehr angenehmer Aufenthalt!

Cons:

Ein kleiner Kühlschrank/Minibar wäre im Zimmer nett gewesen!

2026-07-02 • via Nuitee
G
Georges • couple • ch
9
2026-07-02 • via Nuitee
W
Wojciech • solo_traveller • se
7
Pros:

Rent, snyggt och opersonligt . Precis som den här typen av hotellkedjor brukar vara. Man vet vad man får.

Cons:

Valde hotellet för att de erbjöd parkering. Men väl på plats fann inga lediga platser kvar. Oklart om det gick att förboka. Det fick man ingen info om i så fall.

2026-07-02 • via Nuitee
H
Heinz • couple • ch
8
2026-07-02 • via Nuitee