Holiday Inn - Hamburg - HafenCity by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.2 (10017 reviews)
Ueberseeallee 15 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Good location
Clean rooms
Convenient public transport
Cons:
Room rates can be high
Some amenities lacking

Categories

Cleanliness
9.34
The hotel is described as clean and well-maintained.
Service
9.81
Guests praised the friendly and attentive staff.
Location
9.85
The hotel is ideally located near many attractions.
Room Quality
8.8
Rooms are nice, but some guests found them a bit pricey.
Amenities
8.83
Some amenities were lacking, such as a minibar.
Value for Money
8.29
Considered somewhat high-priced, especially regarding room rates.
Food and Beverage
9.34
Breakfast options were plentiful and enjoyed by guests.
Overall Experience
9.31
Generally positive experiences with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:44

Property Description

Modern Comfort and Convenience
Discover contemporary rooms and suites at Holiday Inn - Hamburg - HafenCity, featuring free WiFi, flat-screen TVs, and a pillow menu for a restful stay.

Gourmet Dining and Relaxation
Indulge in regional German and modern European cuisine at the on-site restaurant, or unwind in the open lobby with a cup of coffee. 24/7 room service ensures you're catered to at all times.

Prime Location and Accessibility
Enjoy a prime location within walking distance of the River Elbe and iconic landmarks like the Elbphilharmonie. With easy access to public transport, exploring Hamburg's attractions is a breeze.

Book your stay at Holiday Inn - Hamburg - HafenCity for a seamless blend of comfort and convenience.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 28 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.2
Based on 10017 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.85
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
S
Stefan • solo_traveller • de
9
2026-06-13 • via Nuitee
U
Ulf • solo_traveller • de
9
2026-06-13 • via Nuitee
E
Elke • couple • de
10
Es war wieder ein schönes Wochenende und wir haben uns wieder sehr wohl gefühlt
Pros:

Die Zimmer sind hell und freundlich. Das Frühstück war sehr reichhaltig. In 100 Meter Entfernung fährt die Buslinie 111 mit der man schnell an den Landungsbrücken oder auch auf SanktPauli ist. Auch die U4 ist direkt daneben

2026-06-13 • via Nuitee
K
KrizllyKristen • solo_traveller • de
10
2026-06-13 • via Nuitee
B
Barbara • couple • de
10
2026-06-13 • via Nuitee
H
hhjl • solo_traveller • de
10
2026-06-12 • via Nuitee
A
Anders • couple • dk
10
2026-06-12 • via Nuitee
H
Hans • couple • de
8
Pros:

Verkehrslage, Frühstück. Ideale Anbindung durch U4 und Bus 111.

Cons:

Badewanne hochbordig, beschwerlich.

2026-06-12 • via Nuitee
A
Alexander • solo_traveller • de
8
2026-06-12 • via Nuitee
V
Volker • solo_traveller • de
9
Pros:

Ein reichhaltiges Frühstück.

2026-06-12 • via Nuitee
B
Birger • solo_traveller • de
8
Pros:

Lage des Hotels gut, Frühstück sehr hut.

Cons:

Die Bestellung ergänzender Zimmer war gut, die Abrechnung etwas mühsam.

2026-06-11 • via Nuitee
P
Patrizia • solo_traveller • de
9
2026-06-11 • via Nuitee
F
Frank • couple • de
7
voll OK 👍
Pros:

Lage und Anbindung an öffentliche Verkehrsmittel, sehr bequemes Bett.

Cons:

Parkmöglichkeiten, keine Minibar.

2026-06-11 • via Nuitee
M
Markus • couple • de
8
Pros:

Die Empfangsdame beim Frühstück war sehr freundlich.

2026-06-11 • via Nuitee
S
Swen • solo_traveller • de
8
2026-06-11 • via Nuitee
A
Anna-K. • couple • at
8
2026-06-11 • via Nuitee
M
Martina Heemann • solo_traveller • de
9
2026-06-11 • via Nuitee
W
Wolfgang • couple • de
10
Top Hotel, Top Lage, würden immer wieder dort übernachten.
Pros:

Uns hat es sehr gut gefallen. Personal superfreundlich, Frühstück top, Zimmer top. Die Lage ist ideal um Hamburg zu erkunden. Würden immer wieder dort übernachten.

2026-06-10 • via Nuitee
M
Melanie • couple • de
10
2026-06-10 • via Nuitee
H
Harald • couple • de
10
2026-06-10 • via Nuitee