Hyatt Place San Jose Airport

Hotels
•
Hyatt Place
8.4 (1687 reviews)
82 Karina Court , San Jose , us
+16693420007

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean hotel room
Cons:
Unhygienic conditions in some rooms
Limited TV options

Categories

Cleanliness
6.68
Mention of unhygienic conditions and dirty linens. Significant room for improvement.
Service
9.65
Friendly staff and positive checkout experiences reported by multiple guests.
Location
9.19
Conveniently located near the airport and access to leisure spots.
Room Quality
8.14
Rooms described as fantastic, but issues with uncomfortable sofa bed were noted.
Amenities
7.67
Basic amenities provided, but lack of streaming options affected guest experience.
Value for Money
9.13
Good value for price noted by several guests in relation to services and accommodations.
Food and Beverage
7.68
Breakfast offered, but the area has limited dining options.
Overall Experience
9.05
Overall positive experiences despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 15:50

Property Description

Convenient Location
Located just 1 mile from Mineta San Jose International Airport, Hyatt Place San Jose Airport offers easy access for travelers.

Modern Amenities
Enjoy a refreshing dip in the outdoor pool, dine at the on-site restaurant, and stay connected with free WiFi throughout the hotel. Rooms feature a 42-inch flat-screen TV, comfortable seating area, and complimentary toiletries.

Fitness and Business Facilities
Stay active in the fitness center or catch up on work at the business center. The 24-hour front desk staff is always ready to assist, making your stay seamless.

Book now at Hyatt Place San Jose Airport for a convenient and comfortable stay near the airport.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1687 reviews
Cleanliness: 6.68
Service: 9.65
Location: 9.19
Room Quality: 8.14
Amenities: 7.67
Value for Money: 9.13
Food and Beverage: 7.68
Overall Experience: 9.05
A
Adrienne • solo_traveller • us
8
Good
Pros:

Very good breakfast

2026-07-03 • via Nuitee
Z
Z1576PWfrankd • Couples
2
horrible high level of noise
Pros:

what a horrible hotel. the noise was horrific in the room. we were, seemed like it, inside an AC unit.
a hotel for that level and that price, this is unacceptable. never again

2026-07-02 • via Tripadvisor
B
Benitez • family_with_children • py
9
Buen lugar, cerca del tren.
Pros:

Buen lobby, desayuno correcto, muchos lugares para estacionar.

2026-07-01 • via Nuitee
D
Dario • extended_group • au
9
Great stay at San Jose
Pros:

The hotel was located at a close proximity to the airport which is what we needed. We were in town as a small group for the World Cup match in Santa Clara. It was a short drive to the stadium and it was situated right next to a tram stop which made it very easy getting back after the game at Levi’s stadium. The amenities were also fine for a 2 night stay!

2026-07-01 • via Nuitee
S
Stephanie • couple • us
8
Clean, accessible from airport, free shuttle, nice staff
Pros:

Clean, friendly staff, accessible to the airport

Cons:

Car dépendent, nothing nearby (no coffee shops or dining or other services)

2026-06-30 • via Nuitee
M
Maria Theresa • solo_traveller • us
10
2026-06-30 • via Nuitee
S
Stephanie • extended_group • us
8
Clean, quiet, easy airport access
Pros:

Extremely clean and upper floors have nice window views and there is an airport shuttle

Cons:

The Lobby area felt empty and the property was car dependent

2026-06-30 • via Nuitee
D
Diane • family_with_children • us
10
Good stay, would recommend to others.
Pros:

Excellent breakfast provided each morning with room stay. Free shuttle to and from the Airport was very convenient and timely.

2026-06-29 • via Nuitee
A
Ahmad • family_with_children • us
5
2026-06-27 • via Nuitee
E
ENGİN • couple • tr
2
bir daha bu otelde kalmam kimseye de tavsiye etmem
Cons:

çarşaflar yastık kılıfı temiz değildi

2026-06-23 • via Nuitee
S
Stephen • family_with_children • us
9
2026-06-23 • via Nuitee
A
Ammar • couple • us
6
2026-06-22 • via Nuitee
A
Alba • solo_traveller • us
10
It was what I needed for my stay
Pros:

Clean and comfy

Cons:

All good

2026-06-21 • via Nuitee
I
Israel • family_with_children • us
10
2026-06-20 • via Nuitee
S
stephenjT2006LH • NONE
10
Great Sleep-Park-Fly experence
Pros:

Stayed one night having booked a room via a sleep-park-fly app. We left our car in Hyatt Place's secure, patroled parking lot of 4 days, picked the car up on our return. It was well worth booking this room as we had a very early morning flight and the hotel airport was in service an hour before we needed it a 6 a.m. The whole experience was well worth it. The room was clean, modern, and comfortable.

2026-06-18 • via Tripadvisor
A
Abdullah • couple • ae
10
2026-06-18 • via Nuitee
K
Krzysztof-Piotr • Business
2
unauthorized double charge
Pros:

I am deeply disappointed with the customer service at Hyatt Place San Jose Airport because the hotel failed to respond to multiple attempts to resolve an unauthorized double charge, leaving the issue unresolved for over three weeks.
I stayed at the hotel from May 25 to May 28, 2026. The reservation was made and full payed in advance through Booking.com by my employer. On the day of checkout (May 28, 2026), I noticed that my bank account had been charged for stay: USD 628.39 without my knowledge. They must have used my bank details when I was requested to pay deposit for the stay on the day of check in.
Despite several attempts to contact the hotel directly over email and through their online contact forms, I did not receive any response. My employer also submitted two requests through Booking.com, which was used to make the reservation. These requests also remained unanswered until now, and the double charge was not returned.
My deposit was refunded only on June 13, after intervention through Booking.com, although it should normally have been returned within five business days. However, the issue of the double charge remains unresolved.
This experience has been very disappointing, especially because there was no clear communication or support from the hotel. Based on other reviews, I now see that similar situations appear to happen quite frequently. For this reason, I would to caution other guests from considering staying in this hotel.

2026-06-16 • via Tripadvisor
C
catheriney520 • NONE
10
Clean. Great for business and family travelers
Pros:

The service quality remain constantly. Staff are friendly and helpful. Room is clean with no odor. The breakfast has a good variety and clean dining area.

2026-06-15 • via Tripadvisor
S
Silvia • family_with_children • us
7
Overall felt secured, good breakfast, can improve parking.
Pros:

Security

Cons:

No parking when arrived for the night

2026-06-15 • via Nuitee
A
Aviram • solo_traveller • il
9
2026-06-14 • via Nuitee