Hastina Hotel Lombok

Hotels
8 (87 reviews)
Jalan Kulintang 1 No. 1, Mataram Timur , Mataram , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Room service
Terrace
Garden
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Polite staff
Cons:
Inconsistent WiFi connection
No restaurant on-site

Categories

Cleanliness
8.08
Clean room as mentioned in several reviews.
Service
8.05
Concierge staff described as polite and decent English proficiency.
Location
8.09
Location close to shopping mall; some mention of distance from city center.
Room Quality
8.04
Spacious room, comfortable bed, and good wifi.
Amenities
7.57
WiFi issues noted; however, facilities described as new and modern.
Value for Money
8.53
Value perceived good due to overall comfort and cleanliness.
Food and Beverage
7.58
No restaurant mentioned and some negative feedback on dining options.
Overall Experience
8.05
Guest expressed willingness to return, indicating a positive overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:37

Property Description

Charming Accommodation in Mataram

Convenient Location: Located just 27 km from Bangsal Harbour, Hastina Hotel Lombok offers easy access to nearby attractions like Narmada Park and Teluk Kodek Harbour.

Comfortable Amenities: Enjoy a relaxing stay in air-conditioned rooms with a desk, wardrobe, and free WiFi. The hotel also provides free private parking, a garden, and a children's playground.

Exceptional Service: With a 24-hour front desk, restaurant, and room service, our dedicated staff is here to ensure your stay is memorable.

Book your stay at Hastina Hotel Lombok for a delightful experience in Mataram.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 87 reviews
Cleanliness: 8.08
Service: 8.05
Location: 8.09
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.53
Food and Beverage: 7.58
Overall Experience: 8.05
M
Mason • solo_traveller • gb
7
2026-06-07 • via Nuitee
T
Taqi Tahmid • solo_traveller • bd
9
2026-05-30 • via Nuitee
S
Sandra • couple • ch
3
No recommended
Cons:

It’s cheap, but the place was very, very dirty. The bathroom smelled awful even with the door closed, the pillows were very old, and there was dust everywhere: on the chair, the TV, and the walls…

I would not stay there again.

Also, the staff were on their phones all day…

2026-05-28 • via Nuitee
E
Ekaterina • solo_traveller • ru
5
not coming back
Pros:

some facilities such as AC, kettle, desk. location.

Cons:

no wifi in the room!!! no hot shower. shower was even almost broken. cleanliness issues here and there. the stairs to the 3rd floor seems unsafe. the place needs upgrade

2026-05-26 • via Nuitee
L
Lovisa • solo_traveller • se
8
2026-05-18 • via Nuitee
M
Miguelina • solo_traveller • cl
8
Solo la ocupe para dormir
Pros:

Buena ubicación, no dan desayuno

Cons:

Aseo de las habitaciones, no lo hacen

2026-04-12 • via Nuitee
C
Caner • solo_traveller • tr
10
2026-03-23 • via Nuitee
T
Tom • couple • nl
7
Pros:

Nice location and the fish pond was really cool.
AC was nice, and the shower was also really good.

Cons:

Very small blanket, luckily after asking we got a bigger one but it still was not a very good blanket. Also lots of ants and other insects in the room.

2026-03-21 • via Nuitee
L
Livia • solo_traveller • ch
1
Apart from the bed bugs the place was alright. So I think you can stay there, cause it’s perfect especially for a night
Pros:

Well, hard to say cause I couldn’t enjoy it really cause in the female dorm room where bed bugs

Cons:

BEDBUGS in the female dorm room. Left immediately after discovering them. The stuff were pretty chill about them and one even asked me why I am leaving. Like excuse me? This should be alarming

2026-03-02 • via Nuitee
A
Aysha • solo_traveller • si
9
2026-02-24 • via Nuitee
T
Tharuvi • solo_traveller • lk
8
2026-01-20 • via Nuitee
E
Ellen • solo_traveller • br
10
2026-01-18 • via Nuitee
H
Hussain • couple • sa
6
لا بأس به لكن يحتاج الى الانتباه قليلا
Pros:

الموقع كان جيد
الموظفين كانوا ودودين للغايه

Cons:

كان هناك صرصور في الحمام مما أثار اشمئزازنا
بالاضافه الى ان رائحة الحمام كانت قويه

2026-01-18 • via Nuitee
J
Julien • couple • fr
8
2026-01-16 • via Nuitee
E
Eggert • solo_traveller • de
10
Pros:

Das Hostel befindet sich in unmittelbarer Nähe zum Epi Einkaufszentrum. Die Raumkapsel wie man sie nennt ist breit genug mit Vorhang, Steckdose und Licht. Ein großer Aufenthaltsraum ist auch gut, Bad u Toiletten ebenfalls gut.
Das Hostel ist empfehlenswert.

2026-01-16 • via Nuitee
L
LiLi • solo_traveller • cn
8
总的来说还算满意
Pros:

比较干净

Cons:

不提供吹风机

2026-01-11 • via Nuitee
M
Michèle • solo_traveller • co
9
Assez satisfaisant
Pros:

Accueil assez impersonnel mais le dortoir était très propre et confortable.

2026-01-10 • via Nuitee
D
Damien • solo_traveller • nz
6
Pros:

Good for a cheap night stay and it was comfortable enough.

Cons:

The beds in the shared dorm were not that clean when I arrived. They had cobwebs and dust/bugs on them - clearly hadn't been slept in for a while. Once the sheets where change it was all good.

2026-01-10 • via Nuitee
S
SAM SAM Coventry • solo_traveller • gb
10
Lovely hostel/hotel 😍
Pros:

Clean. Big room. Close to shopping mall. a koi fish pond was wow 👌

Cons:

WIFI was poorly sometimes.
To find the location was hard.

2025-12-30 • via Nuitee
A
Arpad Toth • solo_traveller • hu
7
Pros:

AC is good, toiletries included

Cons:

No bed bugs, but ants

2025-12-26 • via Nuitee