Holiday Inn Express Chennai OMR Thoraipakkam by IHG

Hotels
•
Holiday Inn Express
6.4 (1048 reviews)
No 5/395, Nehru Nagar, OMR Road , Chennai , IN
+91 44 7133 0330

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Prime location / easy accessibility
Several courteous and helpful staff members mentioned
Self-service laundry available
Some guests reported clean rooms
Breakfast was acceptable/good for some guests
Occasionally nice ambiance ('Nice place')
Cons:
Rooms are very small/narrow
Poor food quality and cold/unsatisfactory breakfast items
Frequent power outages / electrical issues
Noteworthy cleanliness problems in some rooms (stains)
Bathroom leaks, very small restrooms and missing fittings
Perceived poor value for money / overpriced
Slow or poor reception response at times
Broken/outdated fittings and missing in-room amenities (empty shower gel, no mugs)

Categories

Cleanliness
4.5
Several guests reported poor cleanliness (stains, badly cleaned bathrooms), although a few mentioned the rooms were clean; overall cleanliness is below expectation.
Service
9
Multiple mentions of courteous and helpful staff (housekeeping, repair staff, specific praise for staff members), though there are isolated reports of an unempathetic front desk and slow responses.
Location
10
Consistently praised as prime/central and easily accessible across multiple reviews.
Room Quality
4.8
Frequent complaints about very small/narrow rooms, limited space, broken/outdated fittings, leaking bathrooms and lack of basic in-room furniture (e.g., chair).
Amenities
6.5
Mixed: useful amenities like self-service laundry noted, but issues with missing/empty toiletries, no in-room bottles/mugs, iron only on another floor and frequent power outages reduce reliability.
Value for Money
3.8
Multiple guests stated the hotel is not worth the price paid and described it as expensive for the level of service and facilities provided.
Food and Beverage
4.2
Many complaints about poor breakfast quality (cold items, limited menu, slow service), though a few guests mentioned good food on some occasions.
Overall Experience
8.4
Mixed overall: strong positives for location and several helpful staff interactions improved stays for some guests, but persistent issues with cleanliness, room size and food lowered satisfaction for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:45

Property Description

Prime Location in Old Mahabalipuram Road
Located strategically near major IT Tech parks and popular attractions, Holiday Inn Express Chennai OMR Thoraipakkam offers convenience and accessibility for smart travelers.

Modern Amenities for a Comfortable Stay
Enjoy a range of amenities including a 43'' LED TV, complimentary high-speed internet, and a multi-functional media unit. Relax in well-equipped rooms with essentials like a tea/coffee maker, minibar, and refrigerator for a hassle-free stay.

Convenient Facilities and Dining Options
Stay fit at the fitness center, freshen up at the self-service laundromat, and unwind at the lounge with a beverage. Indulge in all-day dining at the on-site restaurant, Express Cafe, offering a Grab & Go option for guests on the move.

Book your stay at Holiday Inn Express Chennai OMR Thoraipakkam for a seamless and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Location

Guest Reviews

6.4
Based on 1048 reviews
Cleanliness: 4.5
Service: 9
Location: 10
Room Quality: 4.8
Amenities: 6.5
Value for Money: 3.8
Food and Beverage: 4.2
Overall Experience: 8.4
Y
Yash • family_with_children • in
7
2026-11-07 • via Nuitee
S
Sankara • family_with_children • in
1
Pros:

Nothing

Cons:

Everything. Rooms were so small and poorly designed. Washrooms also very small. Checked out immediately.

2026-11-04 • via Nuitee
S
SARAVANAN • solo_traveller • us
6
Not worth the money
Cons:

Room is too small. Too expensive for what the hotel offers. Breakfast could be better - have some decent coffee to start with.

2026-10-31 • via Nuitee
S
Saurabh • family_with_children • in
1
Pros:

Nothing in that hotel Incan say that I liked

Cons:

The room was very small and I paid 8.5 K for a night with zero amenities. You have to go to different floor to Iron your clothes , the Shower gel bottle was empty, very slow breakfast service.

2026-10-29 • via Nuitee
S
SRINIVAS • solo_traveller • in
8
Good experience
Pros:

Great location, courteous and helpful staff. Self help laundry is a very helpful amenity

Cons:

There was no chair in the room. Sitting on the bed all the time is not comfortable. Glass bottles may be considered for supplying drinking water in the rooms, instead of plastic.

2026-10-29 • via Nuitee
Y
Yash • extended_group • in
7
2026-10-29 • via Nuitee
B
B LURTH RAJ PREM • couple • in
1
The room space very small and washroom bathroom, not good, even there is no bottle and extra things need
Pros:

simply waste

Cons:

living space room space, very small

2026-10-20 • via Nuitee
V
Vinoth • solo_traveller • in
8
2026-10-19 • via Nuitee
K
Kartick • family_with_children • in
5
Pros:

Location is good stuff is good

Cons:

Fitting were not upto the mark tap broken jet spray outdated water leaking from sides. Food quantity from restaurant quite less

2026-10-14 • via Nuitee
K
K • couple • in
9
2026-10-07 • via Nuitee
L
Loganathan • solo_traveller • in
7
2026-09-13 • via Nuitee
H
Hanumantacharya • couple • in
5
2026-09-11 • via Nuitee
K
Krishna • solo_traveller • in
6
2026-09-02 • via Nuitee
1
1094 • couple • in
9
2026-08-31 • via Nuitee
K
Keerthana • solo_traveller • in
1
2026-08-31 • via Nuitee
K
kumar • solo_traveller • in
5
2026-08-29 • via Nuitee
S
sujith • solo_traveller • in
6
Pros:

Nice place

Cons:

Power kept going away and 4th floor the office door sound is very loud when staff come in and out

2026-08-24 • via Nuitee
B
Bose • couple • in
2
Pros:

Nothing

Cons:

Very small very bad food

2026-08-24 • via Nuitee
T
Tanwar • couple • in
10
2026-08-23 • via Nuitee
F
Fimone • solo_traveller • in
7
Pros:

Staff and the food

Cons:

Room was very narrow

2026-08-19 • via Nuitee