Hotel Vientos del Sur

Hotels
9 (233 reviews)
Avenida Brasil 640 , Pucón , cl

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
24-hour front desk
Room service
Heating
Terrace
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Lack of elevator
Limited breakfast options

Categories

Cleanliness
9.25
The hotel was noted for its clean facilities and room.
Service
9.75
Multiple reviews praised the friendliness and helpfulness of the staff.
Location
9.25
Guests consistently highlighted the great location, close to the center and attractions.
Room Quality
8.75
Rooms described as spacious and comfortable, but some concerns about lack of elevators.
Amenities
8.25
Some amenities were mentioned positively, while others like Wi-Fi were noted with minor issues.
Value for Money
9.25
Guests mentioned good value relative to quality and price.
Food and Beverage
8.25
Breakfast was satisfactory but could offer more variety.
Overall Experience
9.25
Overall, most guests reported a very positive experience during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:26

Property Description

Prime Location near Pucon Beach
Vientos del Sur, just 400 meters from the picturesque Pucon Beach, offers a perfect blend of convenience and relaxation.

Comfortable Rooms and Excellent Service
Each room at Vientos del Sur is equipped with a private bathroom, desk, and LCD cable TV, ensuring a comfortable stay. Enjoy the convenience of room service during your visit.

Convenient Amenities and Services
With a 24-hour front desk, laundry services, luggage storage, tour desk, and a business center, we cater to all your needs to make your stay memorable.

Ready to experience the beauty of Pucon with unparalleled comfort and service? Book your stay at Vientos del Sur now!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Standard Double Room is in 4th Floor, no elevator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 233 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
M
mario javier • solo_traveller • co
9
Pros:

La proximidad a todo

Cons:

El impuesto de más que se cobraron sin razón alguna y que no aparece en la descripción de Booking

2026-06-17 • via Nuitee
M
Manuela • couple • ar
10
Cómodo, amable, desayuno rico
Pros:

La ubicación y la atención

Cons:

Nada

2026-06-16 • via Nuitee
F
Fernando • couple • cl
6
Cons:

desayunocomoda pero no buena

2026-06-16 • via Nuitee
V
Violeta • solo_traveller • cl
9
Pros:

El desayuno está bueno acorde al precio calidad, habitación cómoda y bien calefacionada

Cons:

Las cabeceras muy duras y altas

2026-06-15 • via Nuitee
M
Mónica • solo_traveller • cl
10
Pros:

La habitación en 1er piso excelente porque andaba en silla de ruedas

Cons:

Nada

2026-06-14 • via Nuitee
K
Katherine • family_with_children • cl
10
2026-06-12 • via Nuitee
A
Ana Maria • family_with_children • cl
9
Descanso rodeada de un paisaje hermoso, en este tiempo la ciudad está muy relajada,
Pros:

Ubicación excelente, que puedas dejar el auto bajo resguardo y seguro es muy bueno, las habitaciones bien, cómodas y espaciosas. en general buen servicio y la relación precio calidad tambien acorde a lo que el hotel ofrece.

Cons:

El día sábado, me apuraron para entregar la habitación en la mañana para hacer el aseo, si no la dejaba no lo harían. Estoy viniendo años a este hotel y puedo decir que el desayuno ha bajado su nivel, de excelente a bueno, aunque para todo lo bueno que ofrece el alojamiento, esto pasa inadvertido.

2026-06-09 • via Nuitee
J
Javier • couple • cl
8
Pros:

Cercanía con centro urbano, estacionamiento integrado, buena recepción

Cons:

Limpieza de baño, calidad de desayuno

2026-06-05 • via Nuitee
H
Huertas Eduardo Miguel • solo_traveller • ar
9
Pros:

Muy comoda la habitacion , cama King muy buena

Cons:

Con muy poco podrian mejorar el desayuno

2026-06-03 • via Nuitee
A
Acatisia • extended_group • ar
8
Excelente ubicación, hotel prolijo y limpio.
Pros:

Lo mejor es la ubicación. El personal excelente muy atentos.

Cons:

No tiene ascensor. El desayuno podría ser mejor.

2026-06-02 • via Nuitee
R
RICARDO • couple • br
8
Honesto e coerente com sua categoria.
Pros:

Coerente com sua categoria.
Atendimento primoroso e pessoal muito atencioso e simpático.
Localização excelente.
Estacionamento amplo.

Cons:

As comodidades que ele deixa de oferecer (elevador, ar condicionado, mais espaço no banheiro, etc..) estão de acordo com a categoria do hotel.
Portanto, nada a reclamar.

2026-05-30 • via Nuitee
A
aguilar • solo_traveller • cl
6
Pros:

La atención. Muy amable la recepcionista

Cons:

Las imágenes discrepan de la realidad. Almohadas incómodas, enchufes en mal estado, desperfectos varios.

2026-05-30 • via Nuitee
M
Mauricio • solo_traveller • cl
10
Inmejorable atención, muy recomendable hotel
Pros:

La atención y amabilidad del personal, especial reconocimiento para Camila y Débora quienes fueron muy amables y cordiales con nosotros y nuestra familia.
Además nos encantó la acogida para nuestras pequeñas de 7 y 1 año, lo limpio y acogedor de la instalaciones. La calefacción y las habitaciones de muy buena calidad.

Cons:

Nada, todo muy bueno , limpio y muy acogedor

2026-05-29 • via Nuitee
J
Joao Gabriel • solo_traveller • br
10
Pros:

De tudo!

2026-05-26 • via Nuitee
L
Leonel • solo_traveller • cl
8
Demasiada calefaccion.
Pros:

Posee estacionamiento privado.

Cons:

La calefaccion es sobre los 24°c

2026-05-20 • via Nuitee
H
HERNAN • couple • ar
10
Pros:

Siempre vamos todo Excelente

2026-05-19 • via Nuitee
N
Neeltje • couple • ar
7
Overall nice.
Pros:

Location is very nice. Parking is good for low season. Walking distance from the center. Breakfast was good, it was nice that you had 24h tea and coffee available.
Hotel provided discount for activities.
They cleaned the room every day.

Cons:

When we arrived we couldn’t pay with our debit card, which was not told on the website. Paying in cash was possible but then they added 20% to the price. It was a huddle to check-in because of that.
Coffee was not so good.
Staff didn’t had great recommendations for a road-trip.

2026-05-19 • via Nuitee
D
Daniela • couple • cl
10
Fue todo excelente.
Pros:

Quedé encantada con todo… con el personal, el desayuno y la cercanía que estaba todo del hotel.

2026-05-18 • via Nuitee
F
franco • solo_traveller • cl
5
Regular por la ducha.
Pros:

La atención en general.

Cons:

El agua fría de la ducha, mal momento cuando uno sale apurado al trabajo.

2026-05-12 • via Nuitee
Y
YieChen • extended_group • br
10
2026-05-09 • via Nuitee