Heinitzburg Boutique Hotel

Hotels
9 (264 reviews)
22 Heinitzburg Street , Windhoek , na

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Free
Children allowed

Facilities

Supervised childcare/activities
Free wired internet
Golfing on site
Self parking (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Internet access
Exercise/lap pool
Japanese garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor food quality
Issues with cleanliness and amenities

Categories

Cleanliness
9
Reports of unclean conditions and issues with amenities.
Service
10
Staff were consistently described as friendly and helpful.
Location
10
Repeatedly praised for its excellent location and views.
Room Quality
9.5
Rooms were spacious but had some issues noted.
Amenities
8.5
Lacked expected amenities such as coffee or tea stations.
Value for Money
8
Criticized for being overpriced compared to experience.
Food and Beverage
7
Poor quality of food and disappointing dining experiences reported.
Overall Experience
10
Some positive aspects noted, but overshadowed by several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:53

Property Description

Unique Castle Architecture and Scenic Hilltop Location
Hotel Heinitzburg offers a one-of-a-kind experience with its restored castle architecture perched atop a hill in Windhoek. Enjoy the picturesque views and historical charm during your stay.

Luxurious Rooms and Fine Dining Options
Indulge in elegantly decorated rooms with modern amenities like air conditioning, minibar, and flat-screen TV. Treat your taste buds at Leo’s at the Castle, a gourmet restaurant with city skyline views, or unwind at the Garden Terrace with mountain vistas.

Relaxing Poolside Ambiance and Nearby Attractions
Take a dip in the pool surrounded by lush gardens or explore the nearby Daan Viljoen Game Reserve for a safari adventure. With free Wi-Fi, private parking, and proximity to airports, Hotel Heinitzburg ensures a convenient and memorable stay.

Book now for an unforgettable experience at Hotel Heinitzburg!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 264 reviews
Cleanliness: 9
Service: 10
Location: 10
Room Quality: 9.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 10
J
Joe SAINI • couple • cd
5
2026-06-17 • via Nuitee
C
Capas • couple • us
10
Pros:

It’s absolutely beautiful
Would highly recommend it

Cons:

There were no complaints

2026-06-16 • via Nuitee
P
Peter • couple • de
9
2026-06-14 • via Nuitee
K
Kira • couple • at
9
Pros:

Location and view was great

Cons:

It was a bit loud at night due to a close by concert

2026-06-09 • via Nuitee
M
Michaela • solo_traveller • us
10
Dreamy stay over
Pros:

It’s magical. Very cozy atmosphere with luxury feel. Our room was beautiful, bed very comfortable and shower strong and hot.

Cons:

We had 0 problems. For people driving themselves the incoming road is very steep and the parking narrow.

2026-06-04 • via Nuitee
M
Michael • couple • au
7
Lovely hotel for a short stay in Windhoek.
Pros:

Lovely old historic building that is now a hotel. Location is nice but not walkable as it is up high on a hill. Rooms nice but no tea or coffee making facilities which was annoying, there is room for that but not sure why it is not available. Restaurant nice for dinner but a little $$$ Breakfast was good. Nice views of Windhoek from the hotel.

Cons:

Dinner expensive and as mentioned, no tea or coffee making facilities and none at reception or common area, you can't just walk to a cafe so this would be good.

2026-06-02 • via Nuitee
M
Matthew • solo_traveller • gb
10
2026-06-02 • via Nuitee
D
Dr. Edyta • couple • at
10
2026-06-02 • via Nuitee
M
Milena • couple • am
8
2026-06-01 • via Nuitee
M
Milena • couple • am
9
2026-06-01 • via Nuitee
B
Barbara • solo_traveller • de
9
2026-06-01 • via Nuitee
K
Klaus Ferdinand • couple • at
10
2026-05-30 • via Nuitee
J
Jason • couple • gb
10
2026-05-18 • via Nuitee
M
Marianne • couple • ch
8
Hotel in schönem Gebäude
Pros:

Das Personal ist freundlich. Parken kann man direkt beim Hotel auf einem bewachten Parkplatz. Das Zimmer war sauber und das Gebäude ist sehr schön.

Cons:

Laute Musik in der Umgebung bis Mitternacht. Zum Glück waren wir sehr müde von unserem langen Flug.

2026-05-18 • via Nuitee
B
Birgit • family_with_children • de
10
2026-05-18 • via Nuitee
C
Claude • solo_traveller • ch
9
Bel hôtel, propre et bien situé, excellent accueil.
Pros:

Bel hôtel, propreté irréprochable, gentillesse du personnel. Excellent restaurant. Massage en chambre très réussi

Cons:

Rien

2026-05-16 • via Nuitee
A
Alexander • couple • de
10
Pros:

Top

2026-05-14 • via Nuitee
S
Simone • couple • ch
10
2026-05-13 • via Nuitee
K
Kuhnstücke • extended_group • de
8
Die beste Adresse in Windhoek! Alles bestens!
Pros:

Die Lage über Windhoek ist spitze, das Personal sehr freundlich und das Abendessen dort im Restaurant war erstklassig!
Zimmer bestens ausgestattet und wir haben uns sehr wohl gefühlt! Wir kommen sicher wieder!

Cons:

Nichts

2026-05-12 • via Nuitee
J
JuttaM • solo_traveller • de
9
2026-05-11 • via Nuitee