Holiday Inn Express Jakarta Menteng by IHG

Hotels
Holiday Inn Express
9.8 (624 reviews)
Jl Matraman Raya , Jakarta , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
9.14
Multiple reviews mention issues with cleanliness and old towels.
Service
10
Several reviews highlight the exceptional service and friendly staff.
Location
10
Many reviews appreciated the hotel's convenient location.
Room Quality
10
Some reviews noted the rooms were small and had issues.
Amenities
9.61
Some amenities are charged, impacting overall perception.
Value for Money
10
Perceived value is affected by additional charges for amenities.
Food and Beverage
9.65
Breakfast options were limited and criticized in several reviews.
Overall Experience
10
Overall positive experiences from guests despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:16

Property Description

Modern Comfort and Convenience

Located in Jakarta, Holiday Inn Express Jakarta Matraman, an IHG Hotel, offers a range of amenities to ensure a comfortable stay. The hotel features a fitness centre, garden, shared lounge, and a restaurant. Guests can enjoy the convenience of a 24-hour front desk, luggage storage, and complimentary WiFi throughout the property.

Delicious Dining Options

Start your day right with buffet and halal breakfast choices available each morning at the hotel. Whether you prefer a hearty meal or a lighter option, there's something to suit every palate.

Convenient Location

Situated just a short distance from key landmarks such as Selamat Datang Monument and Gambir Station, as well as being close to Halim Perdanakusuma International Airport, Holiday Inn Express Jakarta Matraman offers both comfort and accessibility for your stay in Jakarta.

Book your stay at Holiday Inn Express Jakarta Matraman now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 624 reviews
Cleanliness: 9.14
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.61
Value for Money: 10
Food and Beverage: 9.65
Overall Experience: 10
D
Daniel couple nl
8
2026-06-27 via Nuitee
A
ABDULSALAM couple sa
5
Pros:

نظافة جيدة

Cons:

الغرف ضيقة جدا الموقع ليس بجواره خدمات

2026-06-22 via Nuitee
A
Atha solo_traveller sg
10
My home away from home!
Pros:

Clean, great facilities, awesome service yet affordable.
We were happy to have met Anwar again, he has been very helpful and always assist with a smile. You have a very good employee employee there, keep it up 👍🏽

Cons:

Nothing, all is good

2026-06-22 via Nuitee
A
Ahamed couple in
7
Staff is very good
Pros:

Location

Cons:

Bed sheet and pillows not clean properly

2026-06-19 via Nuitee
L
Lina solo_traveller id
5
Pros:

Location is veey good

Cons:

The towel was smelly, feels not clean

2026-06-17 via Nuitee
E
Estephanie edralyn naluz solo_traveller ae
10
Pros:

The staff was so nice the food was so good i really love this place

2026-06-16 via Nuitee
V
Vadega solo_traveller nl
8
Pros:

Vriendelijk personeel

Cons:

Niks

2026-06-16 via Nuitee
M
Muhammad Norhaiqal Haziq couple my
9
2026-06-15 via Nuitee
T
Tour44081402216 Solo travel
8
Nice budget hotel
Pros:

Disclaimer: This is my personal review and experience based on my stay at Holiday Inn Express Matraman.

I can never complain about the amount I paid for this hotel. It was really reasonable considering that breakfast was included. The staffs were great and friendly. However, the bed looks newly washed but obvious stains that looks like it has been there for sometime now. So, I called the housekeeping department to change my linens which they did only after 35minutes after I called. Yes, 35 minutes after my call only did the staff came to my room to change it. The bath towels where smelly bad -- and they look like they have been very old towels -- not white anymore rather they look like light gray in color -- smelling bad. But the bed was ok and pillows were great too. Overall it wasnt a bad hotel anyway.

2026-06-08 via Tripadvisor
F
Fatimah couple sa
3
سيئية جدا
Pros:

الموظفين بشوشين

Cons:

اول يوم قدوم دخلت الغرفة مكتومه فيها ريحة سيئية لم تكنس الارضيه ولم تغير ملايات السرير فقط تم ترتيبها وواكياس النفيه فقط يشيل منها الاوساخ والمكيف كان فيه زي الكربون واختفت ثاني يوم طبعا طلبنا منهم تغير مفارش السريروغيروها بسرعه مكان الصابون بلحمام غير نضيف والكرسي يحتاج تجديد او تنضيف جيد الفطوراسيوي بحث مافي كرسون ومخبوزات غير توست ومني برجر حتى علبة الحليب كانت غريبه وملتصق فيها حليب

2026-06-06 via Nuitee
A
Alias extended_group sg
7
My stay at Holiday Inn Express was pleasant overall.
Pros:

The bed was soft and comfortable, and the staff were friendly. Room cleaning was occasionally delayed, but overall the experience was positive.

Cons:

none so far

2026-06-05 via Nuitee
H
Hamzah couple sa
10
2026-06-05 via Nuitee
A
ABDULRAHIM extended_group sa
7
2026-06-05 via Nuitee
S
Sultan couple om
9
2026-06-05 via Nuitee
R
rayan couple sa
1
2026-06-02 via Nuitee
B
Brian extended_group us
8
Nice place to stay with very friendly and helpful staff
Pros:

Breakfast was good. A lot of choices.
Location was perfect for my needs

2026-05-24 via Nuitee
P
Prama solo_traveller id
9
2026-05-19 via Nuitee
D
Dr. Anil Bansidhar solo_traveller in
9
Pros:

I liked everything. It's location is good. Hotel is very clean and comfortable. Staff is very nice and helping. Fantastic experience.

Cons:

Breakfast can be improved. The so called fruit juice appeared very watery, full of ice cubes and spuked with sugar. Also for vegetarians, a very limited choices. Still overall ok.

2026-05-18 via Nuitee
T
tofazzulh994 Business
10
Happy
Pros:

Excellent. ENDANG helped in particular to install Grab that was awesome and useful.

2026-05-07 via Tripadvisor
K
karime solo_traveller mx
10
2026-05-03 via Nuitee