Holiday Inn Express Jakarta Menteng by IHG

Hotels
•
Holiday Inn Express
9.8 (609 reviews)
Jl Matraman Raya , Jakarta , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
9.14
Multiple reviews mention issues with cleanliness and old towels.
Service
10
Several reviews highlight the exceptional service and friendly staff.
Location
10
Many reviews appreciated the hotel's convenient location.
Room Quality
10
Some reviews noted the rooms were small and had issues.
Amenities
9.61
Some amenities are charged, impacting overall perception.
Value for Money
10
Perceived value is affected by additional charges for amenities.
Food and Beverage
9.65
Breakfast options were limited and criticized in several reviews.
Overall Experience
10
Overall positive experiences from guests despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:16

Property Description

Modern Comfort and Convenience

Located in Jakarta, Holiday Inn Express Jakarta Matraman, an IHG Hotel, offers a range of amenities to ensure a comfortable stay. The hotel features a fitness centre, garden, shared lounge, and a restaurant. Guests can enjoy the convenience of a 24-hour front desk, luggage storage, and complimentary WiFi throughout the property.

Delicious Dining Options

Start your day right with buffet and halal breakfast choices available each morning at the hotel. Whether you prefer a hearty meal or a lighter option, there's something to suit every palate.

Convenient Location

Situated just a short distance from key landmarks such as Selamat Datang Monument and Gambir Station, as well as being close to Halim Perdanakusuma International Airport, Holiday Inn Express Jakarta Matraman offers both comfort and accessibility for your stay in Jakarta.

Book your stay at Holiday Inn Express Jakarta Matraman now for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 609 reviews
Cleanliness: 9.14
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.61
Value for Money: 10
Food and Beverage: 9.65
Overall Experience: 10
B
Brian • extended_group • us
8
Nice place to stay with very friendly and helpful staff
Pros:

Breakfast was good. A lot of choices.
Location was perfect for my needs

2026-05-24 • via Nuitee
P
Prama • solo_traveller • id
9
2026-05-19 • via Nuitee
D
Dr. Anil Bansidhar • solo_traveller • in
9
Pros:

I liked everything. It's location is good. Hotel is very clean and comfortable. Staff is very nice and helping. Fantastic experience.

Cons:

Breakfast can be improved. The so called fruit juice appeared very watery, full of ice cubes and spuked with sugar. Also for vegetarians, a very limited choices. Still overall ok.

2026-05-18 • via Nuitee
T
tofazzulh994 • Business
10
Happy
Pros:

Excellent. ENDANG helped in particular to install Grab that was awesome and useful.

2026-05-07 • via Tripadvisor
K
karime • solo_traveller • mx
10
2026-05-03 • via Nuitee
M
Mohd Hasnor • solo_traveller • my
10
2026-04-29 • via Nuitee
R
Raza • couple • pk
9
2026-04-27 • via Nuitee
M
muhammad ali • solo_traveller • pk
9
2026-04-22 • via Nuitee
A
ahmad • couple • sa
5
2026-04-16 • via Nuitee
K
khaled • family_with_children • sa
10
Pros:

Every thing

2026-04-14 • via Nuitee
8
86noelj • Solo travel
10
Friday Check In
Pros:

this room is good and the service is good. last night i tried the dinner room service is good!

2026-03-28 • via Tripadvisor
وليد • couple • sa
9
انا سكنت العام الماضي وهذي السنه السبب وجدت الراحه
Pros:

بصراحه موقع مميز وموظفين محترمين جدا ونظافه وافطارا ممتاز واماااااان

Cons:

لا شي للجق

2026-03-27 • via Nuitee
رائد فاضل • family_with_children • sa
5
Pros:

هناك سوبر ماركت بجانب مكان الأقامة

Cons:

تعامل الموظفين تأخير في تسجيل الخروج والأفطار محدود والغرف ضيقة وحجزت غرفتين لي وزوجتي وطفلين توم بعمر 3سنوات اعطونا غرف منفصلة وجمعيها بسرير منفصل والغرف ضيقة جداً لم يكونوا متعاونين ابداً رغم ان حجزي غرفة بسرير متصل وغرفة بسريرين منفصلين

2026-03-24 • via Nuitee
B
Bianca • family_with_children • nl
9
2026-03-15 • via Nuitee
S
Setyo • couple • id
8
2026-03-15 • via Nuitee
N
NASSER • couple • sa
8
لا باس بها مقابل السعر
Pros:

مريح وتعامل جيد

Cons:

وجبه الافطار ليست بالمستوى الله يكثر النعمه

2026-03-02 • via Nuitee
K
Khan • family_with_children • gb
8
2026-03-01 • via Nuitee
Z
zzeGermans • Solo travel
10
Best choice and staff for a budget stay in central Jakarta
Pros:

I think I wrote a review recently, but wanted to drop a few names of the fabulous, fabulous staff after my second stay. At reception, I was always taken care of so well by Endang, Yondika, Indah, Yhosuan Ina, Andre and Kamal. They're so lovely and I will miss them.

Same goes for the housekeeping staff: Aldo and Axel always made sure to look after me.

Hope to see you all again soon!

2026-02-22 • via Tripadvisor
B
Bradley Jacobs • couple • nl
7
Tevreden
Pros:

Goed, uitgebreid

Cons:

Ingrijpen van personeel bij klachten over geluidsoverlast door andere dasten.

2026-02-22 • via Nuitee
C
Camsya • family_with_children • id
8
Pros:

Makanannya bervariasi, tempat tidurnya nyaman.

Cons:

Sy merasa karpetnya tdk di vacum.

2026-02-12 • via Nuitee