Extended Suites Cancún Cumbres

Hotels
Extended Suites
8 (129 reviews)
Súper Manzana 311, MZ-26 LT. 18, Cancun, QROO, 77500 , Cancun , MX

Facilities

No single-use plastic straws
Health club
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Elevator
Television in common areas
See all facilities

Review Highlights

Pros:
Convenient location
Clean room
Cons:
Rude service
Cleanliness concerns with towels

Categories

Cleanliness
7.25
Some towels are old and some floors can become slippery, indicating cleanliness concerns.
Service
6.25
Service was noted to be rude and unhelpful regarding key distribution.
Location
9.25
Very convenient location close to necessities like ATMs, groceries, and restaurants.
Room Quality
8.25
Rooms were clean and well-maintained.
Amenities
8.25
No specific issues mentioned with amenities.
Value for Money
8.25
Good for an emergency stay, suggesting reasonable value.
Food and Beverage
8.25
No specific comments made about food and beverage.
Overall Experience
8.25
Overall experience was mixed, primarily influenced by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:30

Property Description

Discover a tranquil retreat at Extended Suites Cancún Cumbres, where comfort meets convenience in the heart of Cancun.

Recreational Amenities
Unwind in our refreshing outdoor pool or invigorate your body at our fully-equipped health club. Enjoy leisure activities that will rejuvenate your spirit after a day of exploration.

Comfortable Suites
Each of our 123 spacious guest rooms comes with kitchenettes featuring full-sized refrigerators and stovetops, ensuring you feel right at home. Enjoy your favorite shows on 42-inch flat-screen TVs while savoring a home-cooked meal in the comfort of your suite.

Convenient Location
Perfectly situated near major landmarks like Galenia Hospital and Plaza Las Americas, you're just minutes away from shopping, entertaining, and breathtaking beaches. Plus, enjoy hassle-free access with free self-parking for all guests.

Don’t miss out – book your stay at Extended Suites Cancún Cumbres today!

Important information:

  • Pool access available from 9:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Events/parties not allowed

See all policies

Location

Guest Reviews

8
Based on 129 reviews
Cleanliness: 7.25
Service: 6.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
D
Diego family_with_children ca
6
Idéal seulement si tu passes la nuit pour prendre l'avion le lendemain matin.
2026-05-08 via Nuitee
P
pieter solo_traveller de
7
Modern rooms, not far from a Shopping Center.
Pros:

Modern hotel, a bit impersonal. Bigger rooms with modern bathrooms, though everything is a bit older. Clean. Parking at the hotel. A shopping Center is nearby.

2026-05-03 via Nuitee
B
benjamin solo_traveller mx
10
Pros:

Los servicios con que cuenta el lugar

2026-05-01 via Nuitee
B
benjamin solo_traveller mx
10
Pros:

Las habitaciones y los servicios que cuenta

2026-05-01 via Nuitee
E
Emile family_with_children fr
6
Pour une nuit de transit seulement
Pros:

- facile d'accès depuis l'aéroport
- chambre spacieuse
- stationnement gratuit et commerces à proximité
ça passe tout juste pour une première nuit de transition si on veut juste repartir le lendemain.

Cons:

- mobilier très usé
- propreté un peu juste et odeur de renfermé dans la chambre

2026-04-30 via Nuitee
K
Karina solo_traveller mx
10
2026-04-28 via Nuitee
R
Ricardo couple pt
6
2026-04-19 via Nuitee
F
fanny family_with_children fr
7
Très bien mais assez bruyant
Pros:

La proximité avec l’aéroport

Cons:

Le bruit des équipements : clim, frigo
Le bruit dans les couloirs

2026-04-11 via Nuitee
T
Thelma I couple pr
8
2026-04-04 via Nuitee
H
Hermi family_with_children fr
7
2026-04-04 via Nuitee
F
fierrox solo_traveller mx
3
Make sure to ask for your invoice in person!
Pros:

Great location and convenient premises. Free parking outside, very close to the main avenue. It even has some snacks and drinks machines for late cravings. It has double blinds for maximum light blocking.

Cons:

They never sent me the invoice, so I cannot report the expense to the company. They should pay attention to this, since most of the guests I saw were workers from a construction site or other obvious business-related travellers.

2026-04-01 via Nuitee
X
XAV4465 extended_group fr
5
juste pour dormir et repartir
Pros:

Prix, juste une halte avant la visite du pays.

Cons:

Passage rapide pour une nuit, 1 nuit pour 4 personnes. Très vieillot. Une cuisine, un frigo mais aucun équipement. Pas de petit dej.

2026-03-15 via Nuitee
R
Roberto Raul family_with_children mx
9
2026-03-10 via Nuitee
M
motta couple uy
6
Pasable
Pros:

Básico

Cons:

Entro una persona a la mitad de la mañana diciendo que tenía que fumigar, y no nos dio opción a salir de la habitación, muy mala gestión todo lo demás ok

2026-03-05 via Nuitee
J
JULIE extended_group fr
8
Bon rapport qualité prix
Pros:

Hôtel avec un très bon rapport qualité prix, situé a quelques km de l'aéroport donc très pratique ! Les lits sont confortable. Nous avons passé une nuit avant notre vol, si vous cherchez une chambre pas excessive et proche de l'aéroport je recommande. De plus, nous avons pu faire un check in sans problème tard dans la nuit, il y a un agent accueil à la réception même le soir.

Cons:

Le petit déjeuner serait un vrai plus.

2026-03-05 via Nuitee
R
Rammohan family_with_children mx
7
2026-03-02 via Nuitee
R
Rosangelica extended_group ca
10
2026-02-22 via Nuitee
M
mariano family_with_children ar
1
muy mala experiencia! imposible descansar bien
Pros:

no me gusto nada. lo único cómodo es el estacionamiento.

Cons:

el hotel muestra fotos que no reflejan la realidad. Ni bien ingresas el olor a desinfectante te invade, lo que aparenta ser una cocina para usar es una heladera vieja, que no puede ser usada y con mal olor. El equipo de aire acondicionado es tan viejo que hace un ruido muy molesto toda la noche. El hospedaje era por una noche y con la intención de estar cerca del aeropuerto. ERROR!!! muy mala experiencia...no debería aparecer como hotel, es un motel 2 estrellas

2026-01-28 via Nuitee
S
Sardor solo_traveller gb
6
It’s ok
Pros:

It’s ok for short stay but a bit expensive for price.

Cons:

Not as I expected

2026-01-27 via Nuitee
L
Lozano extended_group mx
4
Cons:

No realizaron la limpieza de la habitación

2026-01-26 via Nuitee