Marpalace Hotel

Hotels
6.1 (475 reviews)
YAVUZ SİNAN MAHALLESİ ARAP ÇEŞMESİ SOKAK NO 21/2 FATİH , Istanbul , TR
+90 212 514 31 36

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Small rooms

Categories

Cleanliness
3.86
Multiple mentions of poor cleanliness and issues with room hygiene.
Service
8.33
Positive feedback regarding friendly and helpful staff.
Location
8.37
Many reviews highlight the convenient and excellent location.
Room Quality
4.82
Issues with room size and condition noted in several reviews.
Amenities
4.85
Limited mentions, several complaints about basic necessities.
Value for Money
6.81
Generally viewed as acceptable for the price, though some rooms and services could be better.
Food and Beverage
5.86
No specific mentions, assumed standard for budget hotels.
Overall Experience
5.93
Overall a mix of good and bad experiences reflects the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:51

Property Description

Prime Location in Istanbul
Located in the heart of Istanbul's historic Fatih district, Marpalace Hotel offers easy access to iconic landmarks such as the Spice Bazaar, Suleymaniye Mosque, and Basilica Cistern.

Comfortable Accommodation
Experience comfort in our air-conditioned rooms equipped with free WiFi and private bathrooms. Enjoy the city view from select rooms and relax with room service and concierge assistance.

Multilingual Support and Convenience
Feel at home with our staff fluent in Arabic, German, English, and French. Benefit from services like currency exchange and a paid airport shuttle for a seamless stay.

Ready to experience the charm of Istanbul? Book your stay at Marpalace Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 PM
Airport code: IST

Location

Guest Reviews

6.1
Based on 475 reviews
Cleanliness: 3.86
Service: 8.33
Location: 8.37
Room Quality: 4.82
Amenities: 4.85
Value for Money: 6.81
Food and Beverage: 5.86
Overall Experience: 5.93
G
Gspace • solo_traveller • ng
6
Cons:

Stayed in the cheapest room. Lots of cockroaches, but the room was clean nonetheless

2026-09-17 • via Nuitee
B
Brahim • solo_traveller • ma
10
2026-09-17 • via Nuitee
L
lie siang • solo_traveller • ie
5
Well location is very good location n other than that nothing I can prause
Pros:

Location n shower pressure top notch other from any thing else poor quality no kettle in room at all u have too climb very high n narrow spiral stair.dont be fool by the picture of the building in the website.i attached the real building of the picture .the hotel was small door on the right side

Cons:

The hygiene as the room .the room I m stay like dungeon.ceilling full of stain of leaking n bed sheet full of stain n hair

2026-09-07 • via Nuitee
M
Mustafa • solo_traveller • de
2
2026-09-06 • via Nuitee
A
Attila • solo_traveller • hu
7
2026-09-06 • via Nuitee
R
Raya • couple • bg
1
Nothing like we expected – we left in the middle of the night.
Pros:

Unfortunately, nothing. Our experience was so bad that we left the hotel during the night and paid for another hotel.

Cons:

One of the worst hotel experiences we have ever had.

The reality was completely different from the impression given by the photos on Booking.com. When we arrived, we were shocked by the condition of the property. The walls were damaged and peeling, the bathroom was in an unacceptable and unhygienic condition, and the overall state of the accommodation was extremely poor.

We immediately complained at reception and explained that we could not stay in these conditions. We asked for a refund, but the property refused. They offered us another room, but the problem was not simply one room — we were unhappy with the overall condition of the property.

In the end, we left in the middle of the night and had to pay for another hotel. We took photos and videos documenting what we found.

I strongly recommend that anyone considering this property look carefully at recent guest photos and reviews before booking. Based on our experience, we would never stay here again.

2026-09-04 • via Nuitee
T
Tatiana • family_with_children • ua
1
Pros:

Добре, тільки розташування.

Cons:

Ми їхали далі по Туреччині, зупинялись тільки для ночі. Туди і назад. Забронювали заздалегідь і сплатили теж. Нас було дві родини (3+4).Приїхали пізно десь о 23 годині. В перший раз нас посилили, у нас було два номери. Кімнати брудні, холодильник не працював, в туалеті взагалі, мабуть ніколи не прибирали. Нажаль у нас було вже заброньовані номери і на зворотну поїздку. Коли ми приїхали другий раз, у нас взагалі був тільки один номер, нас сім людей, а номер один на п'ять. Адміністратор запропонував комусь двум переночувати в готелі поряд. Пів години сперечань на перекладачах ( вони англійською не володіють), що у нас дві родини і нам потрібно два номери 3+4, вони робили таке враження що ми прийшли до них додому і безкоштовно хочемо у них пожити. Ми були змушені піти на їх умови, тому що з ранку треба було їхати за кермом далі. Окрім того ми на перекладачі, переклали їх розмови між собою. Адміністратор другого готелю, сказал щоб наш адміністратор повернув нам гроші і викинув нас на вулицю. Я просто в шоці.

2026-09-02 • via Nuitee
N
Najib Ahmed • couple • dk
1
2026-09-02 • via Nuitee
V
Vitalii • solo_traveller • ge
10
2026-08-31 • via Nuitee
V
Vitalii • solo_traveller • ge
10
2026-08-31 • via Nuitee
A
aly • couple • eg
10
2026-08-29 • via Nuitee
K
Khalid Awmer • family_with_children • de
10
2026-08-28 • via Nuitee
M
Marcell • extended_group • hu
8
Nagyon jó szálláshely kiváló helyen,
Pros:

A személyzet nagyon segítőkész, különösen Jaffar, aki mosodát és parkolót és szerzett nekünk. Nagyon jó az elhelyeztkedése de nem a leggazdagabb környéken található, azonban aki az igazi török életérzésre vágyik és nem csak a túristanegyedekben akar sétálni annak tökéletes. Van a közelben zárt, fedeett parkoló és rengeteg üzlethelység, étterem és vízipipázó. A metróállomás is nagyon közel van. A szoba klimatizált volt és kifejezetten kényelmes, hűtővel felszerelve, továbbá a rooftopra esténként nagyon kellemes volt kiülni.

Cons:

A szobában a tusoló tágas viszont nem a legjobb állapotban van.

2026-08-24 • via Nuitee
A
Alina Pistol • solo_traveller • ro
6
Pros:

Foarte aproape de cele.mai importante puncte turistice

Cons:

Curățenia în camera lasă de dorit, ac nu prea functiona

2026-08-24 • via Nuitee
H
Hamit • family_with_children • mk
1
Berbat yer, calisanlar da berbat !
Pros:

Tek begendigim sey merkezî konuma yakin olmasi

Cons:

Surekli hep eksikler vardi, 4 gun orda kaldik hic bir gun odamizi temizlemediler, her gun hep bisey aramak zorundaydik, ne yastik getirdiler ne dus sabunu, nede havlu, yani berbat, bidaha buraya ayak basmam

2026-08-19 • via Nuitee
M
Muse • solo_traveller • se
1
Jag skulle aldrig rekommendera att någon som kan bo en annan hotell bo dit.
Pros:

Positiva saker:

Nära centrum och turistområden.

Man kan promenera till tunnelbanan och spårvagnen.

Nära många restauranger och allt annat man behöver.

Mycket billigt hotell.

Cons:

Nagativa

Det fanns insekter och väldigt mycket damm på rummet, vilket gjorde att jag blev förkyld. Det var kallt på rummet och täcket var inte tillräckligt varmt. Jag hittade även en cigarett under sängen som jag själv fick städa bort. Madrassen var gammal och mycket smutsig.

Jag kontaktade personalen och bad om att få byta rum. De sa att det berodde på hur mycket jag hade betalat. Jag erbjöd mig även att betala extra för att få byta till ett annat rum, men det gick inte.

Det rann ut vatten på golvet när man duschade i badrummet. Det fanns dessutom mögel på toaletten. Hotellet hade ingen tydlig skylt utanför, vilket gjorde det svårt att hitta.

Personalen hade inte heller särskilt bra kunskap om turistområden och kunde därför inte ge mycket hjälp, även om de försökte.

2026-08-17 • via Nuitee
A
ARAM OMER ISMAIL • solo_traveller • no
1
The hotel rooms was much smaller than it appeared in the photos. The bathrooms were in very poor condition, and water wa
2026-08-15 • via Nuitee
A
ali • solo_traveller • iq
10
Pros:

الغرفة نظيفة جدا

2026-08-11 • via Nuitee
I
Ilia ilinov • solo_traveller • bg
1
2026-08-09 • via Nuitee
M
Madina • solo_traveller • kz
7
2026-08-08 • via Nuitee