Quest NewQuay

Hotels
Quest Apartment Hotels
9.2 (5122 reviews)
26 Caravel Lane , Melbourne , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Clean Rooms
Comfortable Accommodation
Cons:
Incomplete Cleanliness
Issues with Amenities

Categories

Cleanliness
8.1
Some reviews mention unclean laundry facilities, dust, black mold, and inconsistent daily servicing.
Service
10
Reviews consistently praise the helpful and friendly staff.
Location
10
Guests frequently highlight the excellent location near the waterway and tram stop.
Room Quality
9.1
Rooms are described as clean, spacious, and comfortable despite some complaints about specific issues.
Amenities
8.6
While some basic amenities are noted, there are complaints about the lack of housekeeping services and cleanliness.
Value for Money
9.1
Perceived good value given the location and facilities available.
Food and Beverage
9.1
Standard quality for this hotel tier.
Overall Experience
9.6
Overall positive experience with minor hiccups that did not detract significantly from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:23

Property Description

Luxurious Accommodation
Indulge in a stay at Quest NewQuay, just 700 meters from Marvel Stadium and 2.8 km from Melbourne City Conference Centre. Enjoy complimentary WiFi and unwind in air-conditioned rooms with flat-screen TVs.

Convenient Location
Explore Melbourne with ease - St Paul's Cathedral is only 3.4 km away, and Melbourne Airport is a short 22 km drive from the property.

Modern Amenities
Experience comfort and convenience with our range of facilities. Book your stay now at Quest NewQuay for a memorable Melbourne experience.

Important information:

Please note that there is extra charges when you pay with a (Visa, Mastercard, American Express etc) credit card.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 5122 reviews
Cleanliness: 8.1
Service: 10
Location: 10
Room Quality: 9.1
Amenities: 8.6
Value for Money: 9.1
Food and Beverage: 9.1
Overall Experience: 9.6
V
Venturi solo_traveller au
8
2026-07-25 via Nuitee
C
Charis solo_traveller au
8
2026-07-24 via Nuitee
C
Costelloe solo_traveller au
7
Pros:

Room size

Cons:

The beds put together/ fell in between the two singles

2026-07-24 via Nuitee
C
Costelloe solo_traveller au
5
2026-07-23 via Nuitee
S
Sarah Jo solo_traveller au
10
2026-07-21 via Nuitee
V
Victoria solo_traveller au
9
2026-07-21 via Nuitee
S
Sandra couple au
10
Staff were friendly and welcoming, room was great, bed very comfortable
2026-07-21 via Nuitee
M
Michelle couple au
10
Amazing and convienent and comfortable
Pros:

Convience and so comfortable

Cons:

Nothing

2026-07-21 via Nuitee
R
Ronak solo_traveller au
10
2026-07-20 via Nuitee
J
Janine couple au
8
Will return again one day
Pros:

Location amongst great restaurants

Cons:

Property was adequate and had good glasses and kitchen equipment if you required it.

2026-07-20 via Nuitee
M
Michelle couple au
8
Good stay, great location, just a few things that could be better but overall pleasing
Pros:

Location

Cons:

Bathroom ammenities not topped up
No lift from carpark to room/reception area so you have to literally have to walk the carpark

2026-07-19 via Nuitee
L
Lute couple au
10
2026-07-17 via Nuitee
P
Priha couple au
9
2026-07-17 via Nuitee
T
Tanisha couple au
10
2026-07-16 via Nuitee
B
Ben Pilkington solo_traveller gb
10
2026-07-16 via Nuitee
L
Leteesha solo_traveller au
10
Great accommodation
Pros:

The room and view was amazing. Very central to everything.

Cons:

Nothing

2026-07-16 via Nuitee
M
Mary solo_traveller au
10
Comfortable
Pros:

Great location near Marvel Stadium & the small view.
Comfortable bed, staff were friendly.

2026-07-15 via Nuitee
D
Daniel solo_traveller au
2
2026-07-15 via Nuitee
J
Jennifer couple au
10
2026-07-15 via Nuitee
K
Kerdi couple ee
7
2026-07-14 via Nuitee