Sotetsu Fresa Inn Osaka Shinsaibashi

Hotels
•
Sotetsu Fresa Inn
8.7 (3561 reviews)
Chuo-ku Higashishinsaibashi 1-12-23 , Osaka , JP
+81 6-7711-8203

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Clean
Cons:
Small rooms
Concerns about cleanliness
Price consideration

Categories

Cleanliness
8.34
Some concerns about the cleanliness of pillows and bedsheets were mentioned.
Service
9.31
The staff were consistently described as friendly and helpful.
Location
9.35
The hotel is well-located, close to major attractions and transport options.
Room Quality
7.8
Several reviews mentioned that the rooms are small, typical for Japanese hotels.
Amenities
8.83
Hotel provides various complimentary items and amenities.
Value for Money
8.29
Some reviewers felt that the price was high for the room sizes provided.
Food and Beverage
8.84
Breakfast was noted as enjoyable with a good variety of options.
Overall Experience
8.81
Generally positive experiences with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 11:01

Property Description

Convenient Location
Located in the heart of Osaka's Chuo Ward, Sotetsu Fresa Inn Osaka Shinsaibashi is just steps away from major attractions like TKP Shinsaibashi Ekimae Conference Center and Nipponbashi Monument.

Comfortable Accommodation
Experience comfort in every corner with air-conditioned rooms, free WiFi, and modern amenities including a flat-screen TV and cozy bedding at Sotetsu Fresa Inn Osaka Shinsaibashi.

Exceptional Service
Our friendly staff fluent in English and Japanese are dedicated to ensuring your stay is memorable and hassle-free. Book now to enjoy all this and more at Sotetsu Fresa Inn Osaka Shinsaibashi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 3561 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.81
G
Giada • couple • it
8
Buona posizione
Pros:

Posizione molto buona e centrale!
Colazione buona

Cons:

La camera più piccola in cui abbiamo dormito in Giappone (sia stanza che bagno). Vetri finestre opacizzati che non consentono la visuale esterna.
Bagno prefabbricato molto piccolo.

2026-09-19 • via Nuitee
I
Ido • solo_traveller • il
9
Good value for money
Pros:

Good location near the shinsiabasi dori, clean room, comfortable shower.

2026-09-19 • via Nuitee
E
Estefanía • couple • es
9
Would come back
Pros:

Location:
Perfect location close to two metro stations - very comfy to get from the airport and to the station. Walkable distance to most important things to visit in Osaka.

Commodities:
Room size really good for Japan. A lot of free-rental amenities at the front desk for your stay.

Cons:

Breakfast:
Limited occidental options. Lack of lactose-free milk for allergies.

2026-09-16 • via Nuitee
J
Jo lin • family_with_children • tw
10
2026-09-16 • via Nuitee
C
Chi Ho • solo_traveller • hk
10
2026-09-15 • via Nuitee
D
deiadias • family_with_children • br
7
simples, confortável e bom custo beneficio
Pros:

bom custo beneficio, tinham ate um secador de sapatos para emprestar depois da chuva que pegamos. quarto pequeno mas acomodou bem 2 pessoas, tem ate uma mesinha de trabalho. bom chuveiro, sem vista. guardaram nossas malas antes e depois do check in e out. proximo do agito de dotonbury e facil caminhar ate bamba. perto de varias linhas de metro.

Cons:

o cafe da manha e melhor nas opcpes japonesas que nas ocidentais.

2026-09-15 • via Nuitee
P
Pantzer • family_with_children • it
10
2026-09-14 • via Nuitee
M
Maria Izabel • solo_traveller • br
10
Best place in Osaka
Pros:

The local is perfect and the staff is very polite.

Cons:

Everything was perfect.

2026-09-13 • via Nuitee
R
RIE • solo_traveller • jp
9
駅近で　活動しやすい
Pros:

御堂筋線　鶴見緑地線に便利
施設　きれい

チェックアウト　11:00でゆっくりできた

Cons:

背が低いので、朝食で　奥のお料理が取りにくかったです。　なんとか　食べられました😆　おいしかったです！

2026-09-13 • via Nuitee
P
PENELOPE • couple • es
10
Genial
Pros:

Habitación pequeña pero cama cómoda, instalaciones en buenas condiciones, limpieza y amabilidad del personal.

2026-09-12 • via Nuitee
P
Peiying • solo_traveller • tw
10
Good and cozy.
Pros:

Good location and clean room.

Cons:

My room was near the elevator, it was a little bit noisy.

2026-09-10 • via Nuitee
I
IRENE • solo_traveller • hk
9
Convenient to get around the shopping and dining areas.
Pros:

The location is convenient.

Cons:

Nil

2026-09-09 • via Nuitee
X
XIN YI • solo_traveller • tw
10
2026-09-09 • via Nuitee
A
Arrizza • solo_traveller • it
10
2026-09-09 • via Nuitee
川鍋kawanabe • solo_traveller • jp
3
Cons:

いつもは銀座3丁目でお世話になっています。初めての大阪でしたのですよくわからなかったのだと思います。

2026-09-08 • via Nuitee
H
Hung Lin • couple • tw
10
房間雖然小但設施該有的都
Pros:

飯店在小巷弄內旁邊就有一家便利商店，走路去心齋橋Uniqlo、PARCO、大丸百貨大約3-5分鐘，離道頓堀站比較近要往5號出口出站，從地下街南5出口有一部電梯可以搭，出來往前走右轉再右轉就可以看到飯店，有大型行李可以利用這個電梯。

2026-09-07 • via Nuitee
P
Peter • extended_group • us
8
Pros:

They provided many different toiletries in the main lobby including lotions, bath salts, and toothpastes.

Cons:

We tried to extend our stay, but our card ended up not working past our allotted time. The hotel staff were still respectful about it but we couldn't use the elevator ourselves so we had to wait for other random people to hopefully help us.

2026-09-07 • via Nuitee
G
Gulfem • family_with_children • tr
10
2026-09-07 • via Nuitee
T
Tremul • family_with_children • us
10
Unica
Pros:

La atención y la amabilidad es unica

Cons:

No tengo quejas

2026-09-06 • via Nuitee
M
Manuel • solo_traveller • us
10
2026-09-06 • via Nuitee