Hanoi Golden Hotel

Hotels
8.7 (1107 reviews)
12 Ngo Gach, Hang Buom, Hoan Kiem , Hanoi , VN
+84 917 793 099

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small bathroom
Minor issues with hot water

Categories

Cleanliness
8.13
The room was clean and well-maintained, but some reviews mentioned the hallway being a bit strange.
Service
9.1
Staff were described as very friendly and helpful across multiple reviews.
Location
9.14
Location mentioned as fantastic, especially being quiet but central.
Room Quality
8.59
Rooms were generally large and comfortable, with a few mentions of minor issues.
Amenities
8.62
Good amenities like a hot shower and 24/7 reception were noted.
Value for Money
8.58
Value suggested by guests being satisfied with their stay and amenities.
Food and Beverage
8.63
No specific food and beverage mention, assigning standard quality for this hotel tier.
Overall Experience
8.8
Overall experience was very positive, with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:29

Property Description

Convenient Location
Located in the heart of Hanoi, Hanoi Golden Hotel is a 2-star property near popular attractions like Hanoi Old City Gate and Thang Long Water Puppet Theater.

Modern Amenities
Guests can enjoy a comfortable stay in well-equipped rooms featuring a flat-screen TV, free toiletries, and free WiFi. The hotel also offers conveniences such as a 24-hour front desk and airport transfers.

Nearby Attractions
Explore the city easily with Hoan Kiem Lake, St. Joseph Cathedral, and Trang Tien Plaza just a short distance away. Don't miss the chance to experience the best of Hanoi at Hanoi Golden Hotel.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.7
Based on 1107 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
A
Adeline • couple • fr
10
Pros:

Parfait ! A 3 minutes à pied du marché du vieux quartier ! Tout est à côté ! Employés toujours sur place et arrangeant ! Rapport qualité/prix parfait !

2026-09-16 • via Nuitee
H
Hendrikje • couple • kh
8
Pros:

Right in the center, very convenient!

2026-09-14 • via Nuitee
D
Dinh Viet • solo_traveller • vn
10
Pros:

Khách sạn nhỏ nhưng sạch sẽ và tiện nghi. Ở phố cổ ra Hồ gươm rất gần, nhiều tiệm ăn ngon, các cửa hiệu.. Nhân viên nhiệt tình, thân thiện. Đặc biệt cô nhân viên Thu nhẹ nhàng, dễ mến.

2026-09-12 • via Nuitee
R
Ritayu • couple • ca
10
Pros:

This hotel in Hanoi’s old quarter has a unique design. You’ll notice a small front door that opens up to a bigger building behind it, which is a common sight in those historic areas.

2026-09-12 • via Nuitee
B
Blanco Santiago • solo_traveller • es
10
Pros:

Amabilidad personas

Cons:

Nada

2026-09-05 • via Nuitee
Y
Youssef • couple • be
8
2026-09-04 • via Nuitee
D
David • solo_traveller • gb
9
2026-09-03 • via Nuitee
S
Sonja • family_with_children • nl
4
2026-09-03 • via Nuitee
J
Jamie • couple • gb
10
10/10!
Pros:

Stayed here after my other booking cancelled within three hours of check in and I’m so glad they did, this stay was amazing and such a good location and staff were amazing

Cons:

Nothing

2026-09-03 • via Nuitee
L
Laura • solo_traveller • de
10
I really enjoyed my stay here - good value for the price!
Pros:

I had the room on the third floor. It was the only room on this floor so i had my own little balcony. Everything clean & friendly staff.

Cons:

Maybe it’s a Little Bit difficult to find.

2026-08-31 • via Nuitee
M
María • couple • es
7
Pros:

Finalmente, después d tener un problema en la habitación de la planta baja nos dieron otra en la que estuvimos muy bien.

2026-08-27 • via Nuitee
V
Viktoria • family_with_children • sk
7
2026-08-26 • via Nuitee
M
Maria • couple • it
6
2026-08-24 • via Nuitee
J
jaoudi • solo_traveller • fr
10
Hôtel idéal pour quelques nuits, à proximité de tout avec un personnel très très gentil, chambre propre et bien équipée
Pros:

La gentillesse et la réactivité du personnel, l’hôtel est situé à proximité de tout, tout est propre et on s’y sent bien

Cons:

Certains équipements sont un peu vieillissants, attention les chambres sont petites, idéales pour voyageurs solo

2026-08-24 • via Nuitee
P
Pascal • solo_traveller • gb
10
Pros:

Excellent place. Extremely clean, extremely well equipped and modern room for a very good price and really central location.
Appreciate the honesty and respect to clients on how the room are quality made and cleaned.
Little cute and private balcony.
Would for sure come back.

Dont hesitate to book. As if you have any doubt and dont want bad surprise arriving as a lot of places can be really disappointing. Its reliable, everything working perfectly

2026-08-23 • via Nuitee
W
Wan Ju • couple • tw
9
位置很方便 周遭很多平價美食 櫃檯人員能代訂巴士 也能寄放行李 很方便 房間不大 但很乾淨
Pros:

地理位置很方便 👍

Cons:

廁所馬桶🚽離牆有點近，床上被子漂白劑味道有點重

2026-08-23 • via Nuitee
H
Hải • family_with_children • vn
7
Được
Pros:

Địa điểm tốt

Cons:

Không cơ lược chải tóc

2026-08-17 • via Nuitee
S
Sandra • solo_traveller • at
9
Pros:

The room was small but fine, the staff was very kind and friendly.
The room had aircon, nice shower and a fridge.
The location is amazing, very close to the weekend night market.

Cons:

Sometimes it is a bit noisy, I sometimes had loud neighbours and you hear that.

2026-08-17 • via Nuitee
H
Helen • solo_traveller • za
9
2026-08-17 • via Nuitee
T
Thomas • solo_traveller • fr
10
2026-08-15 • via Nuitee