Hanoi Golden Hotel

Hotels
8.7 (1098 reviews)
12 Ngo Gach, Hang Buom, Hoan Kiem , Hanoi , vn

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small bathroom
Minor issues with hot water

Categories

Cleanliness
8.13
The room was clean and well-maintained, but some reviews mentioned the hallway being a bit strange.
Service
9.1
Staff were described as very friendly and helpful across multiple reviews.
Location
9.14
Location mentioned as fantastic, especially being quiet but central.
Room Quality
8.59
Rooms were generally large and comfortable, with a few mentions of minor issues.
Amenities
8.62
Good amenities like a hot shower and 24/7 reception were noted.
Value for Money
8.58
Value suggested by guests being satisfied with their stay and amenities.
Food and Beverage
8.63
No specific food and beverage mention, assigning standard quality for this hotel tier.
Overall Experience
8.8
Overall experience was very positive, with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:29

Property Description

Convenient Location
Located in the heart of Hanoi, Hanoi Golden Hotel is a 2-star property near popular attractions like Hanoi Old City Gate and Thang Long Water Puppet Theater.

Modern Amenities
Guests can enjoy a comfortable stay in well-equipped rooms featuring a flat-screen TV, free toiletries, and free WiFi. The hotel also offers conveniences such as a 24-hour front desk and airport transfers.

Nearby Attractions
Explore the city easily with Hoan Kiem Lake, St. Joseph Cathedral, and Trang Tien Plaza just a short distance away. Don't miss the chance to experience the best of Hanoi at Hanoi Golden Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.7
Based on 1098 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
S
Sandra solo_traveller at
9
Pros:

The room was small but fine, the staff was very kind and friendly.
The room had aircon, nice shower and a fridge.
The location is amazing, very close to the weekend night market.

Cons:

Sometimes it is a bit noisy, I sometimes had loud neighbours and you hear that.

2026-08-17 via Nuitee
H
Helen solo_traveller za
9
2026-08-17 via Nuitee
H
Hải family_with_children vn
7
Được
Pros:

Địa điểm tốt

Cons:

Không cơ lược chải tóc

2026-08-17 via Nuitee
T
Thomas solo_traveller fr
10
2026-08-15 via Nuitee
M
Minh family_with_children vn
8
2026-08-15 via Nuitee
C
Christophe couple fr
10
2026-08-14 via Nuitee
E
Emanuele couple it
10
Pros:

Ottimo soggiorno. Struttura pulita e posizione ottima.

2026-08-12 via Nuitee
P
priscilla solo_traveller mx
7
Pros:

Los dos chịcos de la recepcion Tu y Peter son personas fantásticas amables atentos educados con la mejor energía .. .lo demás no estaba mal ....

2026-08-12 via Nuitee
C
Claire solo_traveller fr
8
2026-08-12 via Nuitee
M
Mahmut couple tr
2
Cons:

There were cockroaches in our room. We had been assigned a room on the ground floor. At night, there were people talking on the phone and playing loud games on their phones right outside the door. Motorcycles were parked directly in front of the room, so we were woken up by the sound of engines at a very early hour.

2026-08-11 via Nuitee
R
Ray180765 family_with_children au
7
Pros:

Location was good, balcony room was spacious.

2026-08-11 via Nuitee
R
Rosen-Wain couple au
8
Pros:

Friendly staff and easy to get into the room with little hassle. Allowing us to sleep that night and pa the next day rather than going through the process at 1am

Cons:

Tucked away in an alley so can be hard to find

2026-08-11 via Nuitee
M
Minh solo_traveller vn
8
Great stay, friendly staff.
Pros:

A comfortable stay with friendly staff and a great location

Cons:

n/a

2026-08-08 via Nuitee
E
Enzo solo_traveller au
9
2026-08-08 via Nuitee
T
Teresa couple it
10
Pros:

The receptionist Thu and Peter were absolutely the best! Always smiling and helpfull😍
Thu’s laugh was absolutely adorable and contagious, it instantly put us in a good mood every time we heard it.
We also used their laundry service, and it was excellent! Our clothes came back perfectly clean, fresh, and neatly folded. We were very happy with the service.
We were supposed to stay only for a night, but they Made us feel so welcomed, so we stayed instead 5 nights😊
The room was very clean and so nice, the bed was super comfortable!
If you are in Hanoi, old quarter, this is the best hotel you can find with an amazing value for money!
10/10 for everything!!!
Thank you again, we will Miss you and this place ❤️

Cons:

Nothing, everything was nice

2026-08-06 via Nuitee
A
Alexander solo_traveller th
9
Cons:

Beds were not comfortable

2026-08-05 via Nuitee
K
Katie couple gb
3
Avoid this hotel
Pros:

It had air con and an elevator.

Cons:

The hotel is very poor though we should’ve expected this considering the price. We booked 1 night just as a stopover due to getting in to Hanoi at 2am from a sleeper bus. We had booked the date for the day before so we could check in at this time. Upon arrival, the staff told us they were fully booked. I explained that we had booked the night before so we could check in at that time, but he insisted they were full. Eventually he agreed to check his bookings in reception. We followed him down a small alley to the hotel, where he finally found our booking and allowed us to our room. The room was very poor, the door did not shut properly, despite the lock working. The bed was rock hard we barely slept. The room was very small, including the bathroom (when sat on the toilet our knees were crushed by the wall). There was noise all morning in the corridors which we could hear clearly in our room. Would not recommend this hotel.

2026-08-04 via Nuitee
A
Audrey THUAULT solo_traveller fr
9
Pros:

Dans un coin excentré de la rue passante du coup plutôt calme la nuit. Lit confortable. Personnel très aimable.

2026-08-03 via Nuitee
R
Rafael Jose solo_traveller es
6
Pros:

Los trabajadores muy amables

Cons:

Mi habitación tenía goteras cuando llovía y no funcionaba la televisión

2026-08-02 via Nuitee
D
DINH LOC couple vn
8
2026-08-02 via Nuitee