Hanoi Golden Hotel

Hotels
8.7 (1050 reviews)
12 Ngo Gach, Hang Buom, Hoan Kiem , Hanoi , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small bathroom
Minor issues with hot water

Categories

Cleanliness
8.13
The room was clean and well-maintained, but some reviews mentioned the hallway being a bit strange.
Service
9.1
Staff were described as very friendly and helpful across multiple reviews.
Location
9.14
Location mentioned as fantastic, especially being quiet but central.
Room Quality
8.59
Rooms were generally large and comfortable, with a few mentions of minor issues.
Amenities
8.62
Good amenities like a hot shower and 24/7 reception were noted.
Value for Money
8.58
Value suggested by guests being satisfied with their stay and amenities.
Food and Beverage
8.63
No specific food and beverage mention, assigning standard quality for this hotel tier.
Overall Experience
8.8
Overall experience was very positive, with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:29

Property Description

Convenient Location
Located in the heart of Hanoi, Hanoi Golden Hotel is a 2-star property near popular attractions like Hanoi Old City Gate and Thang Long Water Puppet Theater.

Modern Amenities
Guests can enjoy a comfortable stay in well-equipped rooms featuring a flat-screen TV, free toiletries, and free WiFi. The hotel also offers conveniences such as a 24-hour front desk and airport transfers.

Nearby Attractions
Explore the city easily with Hoan Kiem Lake, St. Joseph Cathedral, and Trang Tien Plaza just a short distance away. Don't miss the chance to experience the best of Hanoi at Hanoi Golden Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1050 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
R
Rutherford • extended_group • gb
10
2026-06-27 • via Nuitee
A
Aleh • solo_traveller • by
8
Pros:

Персонал отеля доброжелательный, оказывал помощь при моих просьбах (покупка авиа билетов в Хошимин, вызов такси).

2026-06-23 • via Nuitee
C
Camila Alejandra • couple • cl
10
2026-06-22 • via Nuitee
J
Jan • solo_traveller • be
9
Pros:

Peter was very helpful and offered to store our luggage safely.

2026-06-20 • via Nuitee
E
Elin • solo_traveller • se
10
Ended up staying for two weeks and had a great experience - everyone in the staff is lovely and the location is perfect!
2026-06-20 • via Nuitee
T
Taichi • couple • jp
8
2026-06-19 • via Nuitee
A
Alessia • solo_traveller • it
9
Buon rapporto qualità prezzo! Consigliato
Pros:

La posizione e lo staff molto gentile

2026-06-18 • via Nuitee
F
Fabrice • solo_traveller • fr
7
Bien
2026-06-17 • via Nuitee
B
busche • couple • cl
10
2026-06-14 • via Nuitee
V
Valentyn • solo_traveller • ua
4
If your aim to party all night in old quarter it's for you.
Pros:

Clean, no smell in the room. Day shift lady is very nice.

Cons:

No sound isolation. Woken up several times in the night by people coming from parties. Cordless mattress not comfortable. Night shift man is rude.

2026-06-14 • via Nuitee
P
Paul • solo_traveller • th
10
Pros:

Very good location very quite
Very happy accomadating staff
Will definitely stay again

Cons:

Nothing

2026-06-12 • via Nuitee
A
Andrea • solo_traveller • mx
10
Excellent staff and location
Pros:

We love the location and the staff was so nice

Cons:

N/A

2026-06-12 • via Nuitee
D
Dylan • solo_traveller • nl
10
2026-06-08 • via Nuitee
N
Nia Beth • couple • ie
10
Pros:

Lovely accommodation in a great location to explore Hanoi! Clean and comfortable room with great aircon and shower facilities. The lady working at the reception was so friendly and helpful, we ended up needing to book an extra night and it was so easy. Thank you all!

2026-06-06 • via Nuitee
K
Kathryn • solo_traveller • gb
10
Thank you so much for a wonderful stay
Pros:

Staff were amazing, perfect for a solo stay

Cons:

Nothing!

2026-06-05 • via Nuitee
R
RYUSUKE • solo_traveller • jp
10
2026-06-03 • via Nuitee
A
Andrea • couple • mx
10
Friendly staff, good location
Pros:

The location and proximity to everything in the Old Quarter, the staff is incredible and super friendly

Cons:

No comments

2026-05-31 • via Nuitee
A
Andrea • couple • mx
10
Friendly staff, good location
Pros:

Same review as last one

Cons:

No comments

2026-05-31 • via Nuitee
C
Chih Yen • solo_traveller • tw
10
If you value the location and don’t care about the facilities, then it can be one of your choice
Pros:

Location is perfect!!!! Night market is nearby

Cons:

The hair dryer was broken

2026-05-31 • via Nuitee
A
Aleksandr • couple • ru
10
2026-05-30 • via Nuitee