Hanoi Golden Hotel

Hotels
8.7 (1107 reviews)
12 Ngo Gach, Hang Buom, Hoan Kiem , Hanoi , VN
+84 917 793 099

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small bathroom
Minor issues with hot water

Categories

Cleanliness
8.13
The room was clean and well-maintained, but some reviews mentioned the hallway being a bit strange.
Service
9.1
Staff were described as very friendly and helpful across multiple reviews.
Location
9.14
Location mentioned as fantastic, especially being quiet but central.
Room Quality
8.59
Rooms were generally large and comfortable, with a few mentions of minor issues.
Amenities
8.62
Good amenities like a hot shower and 24/7 reception were noted.
Value for Money
8.58
Value suggested by guests being satisfied with their stay and amenities.
Food and Beverage
8.63
No specific food and beverage mention, assigning standard quality for this hotel tier.
Overall Experience
8.8
Overall experience was very positive, with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:29

Property Description

Convenient Location
Located in the heart of Hanoi, Hanoi Golden Hotel is a 2-star property near popular attractions like Hanoi Old City Gate and Thang Long Water Puppet Theater.

Modern Amenities
Guests can enjoy a comfortable stay in well-equipped rooms featuring a flat-screen TV, free toiletries, and free WiFi. The hotel also offers conveniences such as a 24-hour front desk and airport transfers.

Nearby Attractions
Explore the city easily with Hoan Kiem Lake, St. Joseph Cathedral, and Trang Tien Plaza just a short distance away. Don't miss the chance to experience the best of Hanoi at Hanoi Golden Hotel.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.7
Based on 1107 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
L
Laura • couple • gb
10
Great place, excelent location
Pros:

The staff were very friendly and helpful, it had everything we needed and was in a great part of the old town.
It was also fantastic value for money.
We went back there when we returned to a Hanoi after visiting other places in north Vietnam

2026-10-31 • via Nuitee
E
eleonor • solo_traveller • se
8
2026-10-29 • via Nuitee
F
Fabienne • family_with_children • fr
10
Pros:

L'accueil de madame Thu qui nous a très bien accueilli et qui nous a conseillé pour nos déplacements dans Hanoï. Elle est à l'ecoute de vos besoins et vous conseille au mieux de vos attentes, tout cela avec une grande gentillesse. Chambres au calme.

Merci Thu

2026-10-26 • via Nuitee
M
Marola • solo_traveller • gb
10
2026-10-26 • via Nuitee
J
Joseph • couple • au
6
Good location. The hotel needs to improve its facility and service
Pros:

The location is at perfect place

Cons:

The property had no lift. There was no blanket. Only sheet to used as the blanket. Didnt match up to the price paid. Very poor service

2026-10-25 • via Nuitee
T
Thi cam van • solo_traveller • de
7
7/10
Pros:

Phòng khá nhỏ nhưng được cái cửa ra vào thoáng. Nhà vệ sinh mới nên khá sạch. Mỗi tội phòng quá nhỏ. Nhưng đi chơi về mệt đặt lưng ngủ luôn thì ok. Điểm trừ là nếu có vali thì sẽ hơi vất vì bên phòng này không có thang máy. Giá phòng cho việc ngủ tạm để hôm sau đi tiếp thì ok. Lễ tân cũng nhiệt tình.

Das Zimmer ist ziemlich klein, hat aber einen offenen Eingangsbereich. Das Badezimmer ist neu und sauber. Der größte Nachteil ist die geringe Zimmergröße. Wenn man nach einem langen Tag müde zurückkommt und einfach nur schlafen möchte, ist es aber völlig in Ordnung.

Ein weiterer Nachteil ist, dass es in diesem Gebäude keinen Aufzug gibt. Mit einem Koffer kann es deshalb etwas mühsam sein, besonders wenn man die Treppen hinaufsteigen muss.

Für den Preis ist die Unterkunft gut geeignet, wenn man nur eine Nacht schlafen und am nächsten Tag weiterreisen möchte. Das Personal an der Rezeption ist ebenfalls sehr freundlich und hilfsbereit.

Cons:

Phòng khá nhỏ

2026-10-23 • via Nuitee
C
Chris • family_with_children • ie
10
Pros:

Great location in the Old Quarter , Staff were very helpful!

2026-10-23 • via Nuitee
G
Gavin • couple • gb
7
2026-10-20 • via Nuitee
A
Anne-Marie • solo_traveller • au
9
.
Pros:

.

Cons:

.

2026-10-17 • via Nuitee
T
Tadeusz • solo_traveller • pl
10
Mega fajnie
Pros:

Lokalizacja

Cons:

Schody

2026-10-15 • via Nuitee
K
koushi • solo_traveller • jp
4
2026-10-11 • via Nuitee
B
Bettina • solo_traveller • bm
8
Pros:

Wer mitten. Im Geschehen sein will und dennoch Ruhe sucht, ist hier richtig. Man ist sehr zentral und es ist dennoch recht ruhig. Das Personal ist sehr freundlich

Cons:

Es ist recht eng im Zimmer und wirklich warm wird das Wasser beim Duschen nicht

2026-10-10 • via Nuitee
L
Luc • solo_traveller • fr
8
2026-10-09 • via Nuitee
T
Timothy • couple • us
8
Authentic Hanoi hotel. Charming but watch your head on the stairs
Pros:

Great location

Cons:

Not built for guests that are six feet tall and can use better signage. Very hard to find the entrance to the hotel

2026-10-08 • via Nuitee
C
Camila • couple • cl
8
Pros:

La ubicación es excelente. La cama muy cómoda y la habitación limpia.

Cons:

La habitación era pequeña pero solo eso.

2026-10-07 • via Nuitee
A
Adeline • couple • fr
10
Pros:

Parfait ! A 3 minutes à pied du marché du vieux quartier ! Tout est à côté ! Employés toujours sur place et arrangeant ! Rapport qualité/prix parfait !

2026-09-16 • via Nuitee
H
Hendrikje • couple • kh
8
Pros:

Right in the center, very convenient!

2026-09-14 • via Nuitee
R
Ritayu • couple • ca
10
Pros:

This hotel in Hanoi’s old quarter has a unique design. You’ll notice a small front door that opens up to a bigger building behind it, which is a common sight in those historic areas.

2026-09-12 • via Nuitee
D
Dinh Viet • solo_traveller • vn
10
Pros:

Khách sạn nhỏ nhưng sạch sẽ và tiện nghi. Ở phố cổ ra Hồ gươm rất gần, nhiều tiệm ăn ngon, các cửa hiệu.. Nhân viên nhiệt tình, thân thiện. Đặc biệt cô nhân viên Thu nhẹ nhàng, dễ mến.

2026-09-12 • via Nuitee
B
Blanco Santiago • solo_traveller • es
10
Pros:

Amabilidad personas

Cons:

Nada

2026-09-05 • via Nuitee