Soho Boutique Congreso

Hotels
SOHO Boutique
8.6 (5317 reviews)
7 Calle de Zorrilla , Madrid , es

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
8.24
Some reviews mentioned issues with cleanliness, particularly in relation to missing items and overall attention to detail.
Service
9.71
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.75
Numerous reviews praised the hotel's great location near key attractions.
Room Quality
8.7
Guests appreciated the room quality, but some noted issues with air conditioning.
Amenities
8.23
Some amenities were lacking compared to expectations for a four-star hotel.
Value for Money
7.69
Concerns raised about the price relative to the quality and services provided.
Food and Beverage
7.74
Breakfast quality received mixed reviews, indicating room for improvement.
Overall Experience
8.71
Overall experience was generally positive, but issues with amenities and value for money affected sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:44

Property Description

Discover the perfect blend of comfort and convenience at Soho Boutique Congreso in the heart of Madrid.

Exquisite Accommodations
Each air-conditioned room is designed for your ultimate relaxation, featuring modern amenities such as a coffee machine, minibar, and flat-screen TV, ensuring a refreshing retreat after a day of exploration.

Delicious Start to Your Day
Indulge in a delightful buffet breakfast that sets you up perfectly for a day of sightseeing, offering a variety of options that cater to every palate.

Prime Location
With popular attractions like Thyssen-Bornemisza Museum, Gran Via, and El Retiro Park just a stone's throw away, your adventure in Madrid is at your doorstep, complemented by easy access to Gran Via Metro Station.

Don’t miss out on an unforgettable stay—book your getaway at Soho Boutique Congreso today!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

Dear guest, we do not have our own car park, but if you wish you can park in the "Las Cortes" car park (Plaza de las Cortes s/n), which is the closest to our establishment.

Upon arrival at reception, we will request your credit card number as a guarantee for your reservation. This information will be handled with the utmost confidentiality and in accordance with all current data protection regulations.

Luggage storage is available for up to 12 hours after check-out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 36.30 per day.

Location

Guest Reviews

8.6
Based on 5317 reviews
Cleanliness: 8.24
Service: 9.71
Location: 9.75
Room Quality: 8.7
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 7.74
Overall Experience: 8.71
C
Celaya solo_traveller mx
8
2026-06-20 via Nuitee
P
Paula couple ar
9
Pros:

La amabilidad del personal, limpieza y ubicación

2026-06-19 via Nuitee
C
Chloe couple gb
3
Very poor and over priced hotel stay.
Pros:

The location was the best thing about the property was the location.

Cons:

The rooms were not clean, very small and cramped, the pictures are deceiving, holes in the walls, missing paintwork, flush didn’t work on the toilet properly, big gaping holes where the beams are on the ceiling, very small wardrobe, bathroom wasn’t clean, beds were poor quality, corridors were not quiet, scuffed and missing paintwork on the walls and skirting boards in the room, no basic complimentary facilities. Would not stay here again.

2026-06-19 via Nuitee
M
Mattis84 solo_traveller de
6
Pros:

Lage

Cons:

Zimmer war sehr alt und abgenutzt.

2026-06-19 via Nuitee
G
GLITMAN Couples Kefar Sava, Central District
10
An excellent hotel in the center of the center
Pros:

A true Boutique hotel in an excellent location' lovely personell and best alue for money

2026-06-18 via Tripadvisor
P
Poletti solo_traveller br
9
2026-06-18 via Nuitee
J
Javier couple es
9
2026-06-18 via Nuitee
A
Agustina couple es
5
2026-06-18 via Nuitee
J
jennifer solo_traveller us
7
It was okay
Pros:

I like that it was clean. My bed and towels were changed each day.

Cons:

The place can use a detail. The shelf in the bathroom broken
They should inform how to turn the light on . I had no idea you had to place the card in the slot . My room was provided later than checking time.

2026-06-18 via Nuitee
L
Luca family_with_children it
8
2026-06-18 via Nuitee
F
Fernando solo_traveller gb
8
Great location
Pros:

Clean and confortable great aérea for a few bars and restaurants.

Cons:

Room was not ready, when we back about 15:00 ,and obviously the check out, still at 12:00 ( it should compensate the time for checking).

2026-06-17 via Nuitee
S
Sergany couple cf
10
2026-06-17 via Nuitee
A
Alessandra family_with_children it
7
2026-06-16 via Nuitee
S
Sergio couple ar
7
2026-06-16 via Nuitee
P
Peter family_with_children be
8
2026-06-16 via Nuitee
R
Rodolfo Vilarino couple us
10
Great spot, within walking distance from what we liked.
2026-06-15 via Nuitee
D
Daniela extended_group ch
8
2026-06-15 via Nuitee
E
Evangelos couple be
7
2026-06-15 via Nuitee
D
domenicopipino family_with_children it
9
2026-06-15 via Nuitee
A
Aurélie couple fr
7
2026-06-15 via Nuitee