Tru by Hilton Webster Houston NASA

Hotels
•
Tru by Hilton
9 (648 reviews)
901 Rogers Court , Webster , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Friendly staff
Cons:
Poor breakfast options
Room size and comfort issues
Limited amenities

Categories

Cleanliness
9
Clean rooms mentioned, but there were complaints about staff not assisting handicap people.
Service
10
Staff were friendly and customer service was good.
Location
10
Location was frequently highlighted positively, convenient for shopping and tournament.
Room Quality
8.5
Multiple issues pointed out, including small size, lack of amenities, and discomfort.
Amenities
8.5
Limited amenities reported, with complaints regarding charging for laundry items.
Value for Money
9
Complaints about overall experience suggest a feeling of being cheated for the price.
Food and Beverage
8
Breakfast options were very disappointing; needs major improvement.
Overall Experience
9
Overall experience varied but included significant complaints and some positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:18

Property Description

Modern Accommodations

Tru by Hilton Webster Houston NASA offers contemporary 3-star accommodation just a short distance from Houston's top attractions. The air-conditioned rooms with free WiFi and flat-screen TVs provide a comfortable stay for guests.

Fitness and Relaxation

Guests can stay active at the hotel's fitness center or unwind by the outdoor swimming pool. Whether you prefer a workout or a leisurely swim, the hotel offers options for all.

Convenient Location

Situated near major universities and sports venues, Tru by Hilton Webster Houston NASA is ideal for travelers looking to explore the city. With a 24-hour front desk and proximity to William P. Hobby Airport, convenience is key for guests.

Book your stay now for a modern and convenient hotel experience!

Important information:

Please note early check-in fee $25.00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Location

Guest Reviews

9
Based on 648 reviews
Cleanliness: 9
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
C
Crystal • family_with_children • us
6
If you have pets, this is the perfect hotel
Pros:

It was in a decent area and parking was pretty easy

Cons:

The staff could’ve been a little nicer, more professional and I wish they would’ve taken my complaint more seriously with the barking dog. It was a miserable 7 Hour drive back home with lack of sleep

2026-09-19 • via Nuitee
Y
YankeeTraveler • solo_traveller • us
9
2026-09-18 • via Nuitee
D
David • couple • us
1
Loyalty means nothing to Hilton!!!
Pros:

Location

Cons:

They charge your a pet fee of $75.00 non refundable, which is fine, but then the kept my additional $50.00 so all together $125.00! When I called and asked they said the room was fine but they are keeping it. 🤦🏻‍♂️🤷🏻‍♂️😡 then has the audacity to charge me for an additional $15.00 for a hand towel… that my wife left!!! YES, it was our hand towel that we brought for our dogs. You would think that they would look at the tags and realize it was different but no the last was rude and not helpful when I called and inquired about it. So yeah I’ll NEVER stay at that location or probably another Hilton again. I’m over it. The ironic thing was after we personally cleaned and took out the trash I still left a tip for the maid in case there was any dog hair. This has truly left a bad taste in my mouth. Laquita and Choice hotels are all I’ll stay at now! I’m done with Hilton after many loyal years to them. DO BETTER HILTON! Don’t get be started on their uncooked breakfast not once but two day’s out of our three night stay!

2026-09-15 • via Nuitee
M
Melissa • couple • au
9
2026-09-13 • via Nuitee
A
Arkense • family_with_children • us
1
Pros:

It wasn’t nothing I liked about the stay.

Cons:

The first night I stayed I seen bugs like fleas flying around the room in one corner. I took pictures of it. The staff is not that friendly. I really need a refund for that day. Yes, they put us in another room, but I still wasn’t comfortable cause I feel like if one room got bugs all of the rooms do.

2026-09-13 • via Nuitee
S
Sagar • couple • us
10
Pros:

Very close to Houston Space Center. Clean facilities and helpful staff.

2026-09-07 • via Nuitee
C
Christi • couple • us
10
2026-09-06 • via Nuitee
C
Christi • couple • us
10
2026-09-06 • via Nuitee
C
Christi • couple • us
10
2026-09-06 • via Nuitee
J
Jennifer • couple • ch
9
2026-09-03 • via Nuitee
C
Carrie • couple • us
10
We love staying here the night before our cruises. Great location!
Pros:

Location

2026-08-31 • via Nuitee
M
Mwarabu • solo_traveller • us
7
Pretty good
Pros:

The room was nice

Cons:

The staff wasn’t very welcoming

2026-08-31 • via Nuitee
M
Mary • family_with_children • us
4
Disappointing but okay. We checked out a day early
Pros:

Beds were comfortable and rooms were connected

Cons:

No freezer in mini fridge, no microwave, no coffee maker, no ice buckets in room. Loud with the cats. Small rooms and not nice enough for the price.

2026-08-31 • via Nuitee
M
Michaelis • solo_traveller • de
7
2026-08-30 • via Nuitee
J
Jesus Raul • family_with_children • mx
10
Exelente
Pros:

Ubicación y limpieza

Cons:

Nada

2026-08-30 • via Nuitee
C
Caroline • family_with_children • nl
8
Ok verblijf voor prijs kwaliteit.
Pros:

Locatie, bed

Cons:

Douche had geen kracht waardoor haar uitspoelen niet te doen was

2026-08-29 • via Nuitee
R
Ryan • family_with_children • us
6
2026-08-27 • via Nuitee
P
Paolo Mattiozzi • family_with_children • it
8
Tutto perfetto
Pros:

I servizi

2026-08-12 • via Nuitee
J
Jarmesha • couple • us
9
The stat was great. I would definitely stay again.
Pros:

The location was absolutely perfect! The gym was clean as well.

Cons:

The trash cans near the elevators were overflowing and smelt horrible when we arrived. It was after midnight but not a great 1st impression.

2026-08-10 • via Nuitee
J
Jessica • family_with_children • us
10
Our experience was wonderful and my kids a blast with the foosball table
Pros:

The manager was extremely helpful with my reservation issues and fixed them quickly

Cons:

Na

2026-08-10 • via Nuitee