St Ives

Hotels
7.7 (123 reviews)
12 Old Market Street 12 Old Market , Neath , gb

listing image 1
Show all photos

Facilities

Free wired internet
Internet access
Wine release events
Non-smoking rooms
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Unclean rooms
Basic amenities

Categories

Cleanliness
5.95
The room wasn't clean with dog hairs and dirty bedding reported.
Service
8.95
Friendly staff were consistently mentioned, contributing positively to the service experience.
Location
8.95
Multiple reviews highlight the great central location, though some mention it being 'down-market'.
Room Quality
6.95
The room quality was described as basic, and some reported discomfort with furniture and cleanliness.
Amenities
6.95
Basic amenities noted, with some negative mentions regarding the internet and furnishings.
Value for Money
7.45
Guests feel the hotel is overpriced for the standard of cleanliness and amenities provided.
Food and Beverage
7.45
Some issues with food availability were mentioned, affecting the overall food experience.
Overall Experience
8.95
Despite issues, many guests enjoyed their stay, highlighting the positive social atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:29

Property Description

Luxurious Terrace with Scenic Views
Experience the beauty of Neath from our stunning terrace at St Ives. Enjoy a meal at our restaurant or unwind with a drink at the bar.

Gourmet Dining Options
Indulge in a culinary journey with our exquisite restaurant offering a range of delectable dishes to satisfy your taste buds.

Convenient Location
Located close to popular attractions like Grand Theatre and Cathedral Church of St Joseph, our hotel is the perfect choice for your stay in Neath.

Book now to experience the ultimate blend of luxury and comfort at St Ives.

Important information:

Please note that we do not serve food on-site, and we have live entertainment until 12 PM on Fridays and Saturdays.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 123 reviews
Cleanliness: 5.95
Service: 8.95
Location: 8.95
Room Quality: 6.95
Amenities: 6.95
Value for Money: 7.45
Food and Beverage: 7.45
Overall Experience: 8.95
*
* Shelley * • solo_traveller • gb
4
Shabby area
Pros:

Polite friendly managers
Comfortable bed
Kettle, TV, Tea, Coffee, sugar, hair dryer, shower gel, Soap, towels

Cons:

Run down area
Not a nice part of the town
No parking
No restaurant/Evening meal
No breakfast
No local restaurants for evening meal within walking distance
Very over priced for the facilities and area

2026-06-16 • via Nuitee
L
Lynn • solo_traveller • ie
5
Pros:

Central location
Value for money
Bar facilities (not used)

Cons:

Hallway/landing untidy (laundry bags left in corridor)
Light switch to bathroom was broken
Beds in need of new mattresses

2026-06-10 • via Nuitee
J
Jenni • extended_group • gb
5
2026-06-09 • via Nuitee
H
Harriot • couple • gb
1
Cons:

The cleanliness standards were extremely poor, with the property appearing unclean and not as advertised. The overall condition of the hotel left us feeling uneasy, and we did not feel confident that it would be a safe or comfortable place to stay.

2026-06-07 • via Nuitee
N
Newman • solo_traveller • gb
8
Pros:

Staff very helpful. I enjoyed my stay. I would highly recommend. Had a fantastic stay very polite people

Cons:

Nothing I enjoyed my stay very welcoming when I arrived and very helpful with all I asked.

2026-06-02 • via Nuitee
K
Kelly • solo_traveller • gb
10
2026-05-19 • via Nuitee
L
Laura Richy • solo_traveller • gb
8
Lovely accommodation
Pros:

Paul and the team are so friendly and helpful.

Cons:

Beds were a bit hard but to be expected. Some loud music from a neighbouring pub but nothing to do with St Ives.

2026-04-26 • via Nuitee
S
Sandra • solo_traveller • au
9
2026-04-12 • via Nuitee
K
Kevin • family_with_children • gb
8
2026-03-17 • via Nuitee
G
Gina • extended_group • gb
10
Perfect for what we needed.
Pros:

The Location was ideal for the venue we were visiting, the triple room was very clean and had everything we needed, a very short walk to the concert we were going to see, an added bonus was the bar below had on entertainment too.

Cons:

Would of been great if the bar below opened for breakfast.

2026-03-08 • via Nuitee
W
William • extended_group • gb
8
Pros:

Great stay in the St. Ives, staff friendly and helpful,will definitely stay there again

2026-03-06 • via Nuitee
G
Gavin • couple • gb
1
Pros:

Booked a room for the night money was taken yet on arrival was told the rooms had been clean and nothing was available as the carpets were wet. Still no refund

2026-01-19 • via Nuitee
J
Josh • couple • gb
7
2026-01-19 • via Nuitee
S
Steve • couple • gb
7
2026-01-09 • via Nuitee
B
Byron • extended_group • gb
8
A great place to stay for a short visit to Neath
Pros:

I have stayed at the property on a number of occasions mainly because of the excellent service and warm hospitality received by staff. On this occasion they have gone above and beyond their duties to ensure our stay was comfortable.

Cons:

Nothing.

2026-01-05 • via Nuitee
D
Dean • couple • gb
9
Comfortable and friendly
Pros:

Friendly staff, great location, comfortable accommodation, huge bathroom

Cons:

Slightly basic amenities but still good value. Minor point - the mirror in the bedroom is positioned in the lost awakened spot to view yourself full-length (right oposite the foot of the bed with less than two feet space in front). I’ve noticed this is common with a lot of hotel rooms recently though .

2025-12-11 • via Nuitee
K
Kevyn • extended_group • gb
10
A nice location and pleasant staff.
Pros:

The location was central and Kayleigh was friendly and exceptional host.

Cons:

N/A

2025-11-24 • via Nuitee
P
Phil • extended_group • gb
8
Friendly
Pros:

Very friendly, great location for an event in the centre of town.

Cons:

Lack of bedside lamps and only one bedside table in the double room

2025-11-17 • via Nuitee
P
Paul • solo_traveller • gb
10
2025-10-20 • via Nuitee
A
Andrew • extended_group • gb
8
Pros:

Convenient

Cons:

Nothing

2025-10-02 • via Nuitee