Kapai Departamentos de Turismo

Hotels
8.2 (91 reviews)
Ernesto Riquelme 467 , Valdivia , cl

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Laundry
Designated smoking area
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Clean and cozy place
Good location
Friendly reception staff
Comfortable beds
Cons:
Humidity odor in rooms
Small bathroom
Lack of ventilation

Categories

Cleanliness
7.44
Multiple mentions of humidity and odors in the rooms affected the cleanliness sentiment.
Service
8.91
The staff was consistently mentioned as friendly and helpful.
Location
8.95
Centrally located and convenient to various attractions.
Room Quality
7.4
Room comfort and ventilation were criticized, with some noting dampness.
Amenities
7.93
Basic amenities provided, but some functionality issues noted.
Value for Money
8.39
Generally felt to be worth the price, as the location and service are strong points.
Food and Beverage
8.14
No specific mentions of food and beverage quality.
Overall Experience
8.41
Mostly positive experiences with a few criticisms on cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:15

Property Description

Convenient Location and Amenities
Kapai Departamentos de Turismo, nestled in Valdivia, is a charming retreat just 1.1 km from the vibrant Fluvial Market. Enjoy the lush garden, terrace, and complimentary WiFi.

Fully Equipped Units
Each unit boasts a flat-screen TV, cozy seating and dining areas, and a well-equipped kitchen for your convenience. The property also offers free private parking and regular housekeeping services.

Local Expertise and Surroundings
Benefit from insider tips on exploring Valdivia from the multilingual owners. With natural reserves and national parks a stone's throw away, adventure awaits just a short drive from the property.

Secure your stay at Kapai Departamentos de Turismo now for an unforgettable Valdivia experience!

Important information:

Based on local tax laws, all guests must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs USD 3.30 per day.

Location

Guest Reviews

8.2
Based on 91 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.41
F
Fernanda • extended_group • cl
8
Cómoda
Pros:

La ubicación muy buena estaba al alcance de todo

Cons:

Podrían haber tenido como un kit para dejar
bolsas de basura para cambiar la basura
cosas para limpiar el baño como paños o trapero
Y opción de mantas en el hospedaje para poner en las camas

2026-06-29 • via Nuitee
A
Angelica Carolina Diaz D • solo_traveller • cl
6
Pros:

Buena ubicación

Cons:

Poco espacio en dormitorios para equipaje y ropa

2026-06-29 • via Nuitee
F
Freddy Neira Guzmán • solo_traveller • cl
10
Pros:

La limpieza y comodidad, junto con la ubicación y tranquilidad.

2026-06-26 • via Nuitee
R
Rodrigo • couple • cl
10
buena
Pros:

ubicacion

2026-05-05 • via Nuitee
M
Malu • solo_traveller • cl
7
Corregir
Pros:

Cerca del centro

Cons:

No tiene vista. No refleja la publicidad

2026-04-22 • via Nuitee
A
Ana Nihuil Poles • extended_group • ar
10
Muy lindo hospedaje
Pros:

Todo estuvo muy bien, llegamos tarde y nos estaban esperando! Gracias por toda la amabilidad. Lugar cómodo y céntrico !

2026-04-20 • via Nuitee
M
Marcelo • family_with_children • br
3
Fui cobrado e cancelado
2026-04-16 • via Nuitee
O
Osorno • extended_group • us
9
Cons:

El baño muy pequeño y el agua de la ducha se estanca. También se filtra por alguna parte. No hay calefacción.

2026-04-08 • via Nuitee
I
Ivan • couple • cl
7
Buena ubicación, comodidad regular
Pros:

Ubicación y acceso fácil

Cons:

Las camas estaban muy deterioradas y eran incómodas

2026-04-07 • via Nuitee
R
Rebolledo • couple • cl
9
2026-04-04 • via Nuitee
C
Carolina Andrea • extended_group • cl
10
2026-04-03 • via Nuitee
M
Mateo • family_with_children • cl
8
Pros:

Ubicación cerca del centro pero lejos del caos, amplios espacios en el departamento, accesorios de cocina TV y aire acondicionado impecable!

Cons:

La ducha teléfono no funcionaba al 100%, eran 3 chorros con bastante velocidad, nada grave pero importante para el completo confort.

2026-04-02 • via Nuitee
D
Danny • couple • cl
10
Un muy buen lugar. Todo limpio y expedido
2026-03-21 • via Nuitee
G
Gisselle • couple • cl
7
Pros:

La ubicación

Cons:

No me gusto el olor que tenia las toallas como a guardado y no tenia veladores, se dejan las cosas en el piso

2026-03-18 • via Nuitee
D
Diego • couple • ar
5
Pros:

Los servicios del departamento

Cons:

El trato del personal

2026-03-17 • via Nuitee
B
Baeza • solo_traveller • cl
7
2026-03-13 • via Nuitee
F
Felipe Enrique • family_with_children • cl
10
Excelente servicio y los departamentos muy cómodos
Pros:

Muy cómodo, excelente ubicación, los trabajadores muy buenas personas.

2026-03-09 • via Nuitee
M
Mancilla • couple • cl
10
2026-03-06 • via Nuitee
C
Caceres • extended_group • cl
10
Pros:

Todo genial y tranquilo

Cons:

Todo bien

2026-03-06 • via Nuitee
C
Camila • couple • cl
10
Limpio y cómodo
Pros:

La cercanía al centro de valdivia

Cons:

La instalación eléctrica tiene algunos problemas. Cuesta que se enciendan algunas luces

2026-03-05 • via Nuitee