The Passion Suites Hotel & Spa

Hotels
19D Bui Thi Xuan , Ho Chi Minh City , VN

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great service from the staff
Good location for sightseeing
Cons:
Cleanliness issues in the room
Noisy environment

Categories

Cleanliness
6.46
La qualité des équipements, chambre et salle de bain plutôt sales.
Service
9.93
L’extrême gentillesse de la réceptionniste qui était toujours disponible et attentionnée.
Location
9.97
L’emplacement dans le quartier qui permet de se déplacer très facilement pour visiter la ville.
Room Quality
6.92
Deluxe double room was just too small, felt like a large closet.
Amenities
7.95
The luggage hold facility was very useful.
Value for Money
7.41
Trånga rum. Costs more than value.
Food and Beverage
6.46
Petit déjeuner désastreux.
Overall Experience
8.93
Mixed feelings due to various issues but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:26

Property Description

Prime Location
Centrally located in Ho Chi Minh City, The Passion Suite Hotel-Bui Thi Xuan Street offers easy access to top attractions like Ben Thanh Street Food Market and Tao Dan Park.

Comfortable Accommodation
Enjoy a cozy stay in air-conditioned rooms equipped with modern amenities such as flat-screen TVs, private bathrooms, and comfortable bedding.

Convenient Services
Benefit from conveniences like free WiFi, 24-hour front desk, airport transfers, and a concierge service during your stay at this 2-star hotel.

Ready to experience comfort and convenience at The Passion Suite Hotel-Bui Thi Xuan Street? Book now for an unforgettable stay!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

Cleanliness: 6.46
Service: 9.93
Location: 9.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 6.46
Overall Experience: 8.93
B
Beau • couple • au
10
Pros:

The management team handled every question professionally and made sure guests felt well looked after. Whenever I needed recommendations or assistance, the staff responded immediately with practical advice and genuine kindness. Their excellent customer service was one of the strongest points of the hotel.

2026-10-28 • via Nuitee
C
Christine • solo_traveller • fr
7
Séjour agréable malgré qqs imprévus
Pros:

Le personnel est vraiment agréable et très serviable et vous aident de leur mieux que ce soit pour les conseils ou régler des problèmes (problème sonore du voisinage et fuite de la clim). La localisation de l hôtel est aussi très pratique pour bouger dans Saigon.

Cons:

Le bruit que peut faire l établissement voisin lors de certaines soirées mais c est indépendant de leur part malencontreusement …

2026-10-22 • via Nuitee
T
Terri • couple • us
10
Pros:

Street-facing rooms can occasionally be affected by the lively atmosphere outside, especially in the evening, so light sleepers may prefer requesting a quieter room away from the road. Once inside a quieter room, however, I slept very comfortably throughout the night.

2026-10-21 • via Nuitee
T
Tara • couple • au
10
2026-10-14 • via Nuitee
R
Ralf • solo_traveller • nl
8
Pros:

Nice rooms and perfect situated

Cons:

Don't use the lower rooms on the first 3 floors, to much noise.

2026-10-13 • via Nuitee
P
Poke • solo_traveller • au
5
Good basic spot to stay, great location and good value for money.
Pros:

Very close to everything. Walking distance. Staff were very lovely and helpful with all our needs.

2026-10-09 • via Nuitee
H
Huyền • solo_traveller • vn
9
2026-09-15 • via Nuitee
J
Joseph • couple • au
10
Pros:

The reception team were friendly and easy to deal with. Check-in was quick, and check-out was just as simple. I also had a couple of requests during my stay, and they were happy to help without any fuss. They were responsive and flexible, which made everything fairly stress-free.

2026-09-07 • via Nuitee
T
Tran Van • solo_traveller • vn
7
2026-09-02 • via Nuitee
G
Giang • solo_traveller • vn
8
Pros:

Bữa sáng bình thường, đủ đối với tôi. Địa điểm tốt.

Cons:

Phòng quá nhỏ. Vòi sen tắm không tiện.

2026-08-27 • via Nuitee
H
Hannah • extended_group • au
10
Pros:

Breakfast was another pleasant surprise. There were enough choices each morning, with fresh dishes that were consistently well prepared. It wasn't an extravagant buffet, but everything tasted good and provided a satisfying start before heading out to explore.

2026-08-19 • via Nuitee
W
William • couple • au
10
This hotel worked perfectly for our family vacation
Pros:

The rooms were well maintained, very clean, and offered everything we needed for a comfortable stay. The staff consistently provided warm and attentive service, making us feel welcome from beginning to end. Its convenient location allowed us to easily visit many of the city's attractions, and we would definitely return in the future.

2026-08-18 • via Nuitee
L
Laura • couple • us
10
I was very happy with my room
Pros:

The room was spacious, clean, and full of natural light, which made it feel very comfortable. The bed was great, and the hot water was reliable throughout my stay. Housekeeping kept everything tidy every day. After a busy day sightseeing, I always looked forward to coming back to the room.

2026-08-11 • via Nuitee
A
Amelie • couple • au
10
The hotel's location was perfect for exploring Ho Chi Minh City
Pros:

Most of the major attractions, shopping areas, cafés, and restaurants were within walking distance, which made sightseeing incredibly convenient. I hardly needed transportation during my stay because everything was so close.

2026-08-07 • via Nuitee
J
Jesse • extended_group • us
10
I was immediately impressed by the welcoming atmosphere created by the staff
Pros:

Excellent service can completely transform a hotel stay, and that's exactly what happened here. From my arrival until check-out, the staff were consistently kind, attentive, and genuinely interested in making sure I had a pleasant experience. Whether they were helping with luggage, offering advice, or simply greeting me each day, their positive attitude created a warm and welcoming atmosphere that I truly appreciated.

2026-08-05 • via Nuitee
N
Nicole • couple • us
10
The staff were truly the highlight of our stay
Pros:

Everyone was friendly, attentive, and always ready to help with any request. Jenny and Bin especially stood out for their kindness and excellent service. They provided helpful recommendations, assisted us whenever needed, and made us feel genuinely welcomed throughout our visit. Their hospitality made our stay much more enjoyable.

2026-07-21 • via Nuitee
E
Eirikh • couple • ru
1
Приехали в 23 часа и менять отель уже было поздно,остались до утра,меняли отель напротив предупредили рецепцию в 11.55 ч
Pros:

Ничего

Cons:

Номер не соответствует фото. 2 звезды максимальная оценка.

2026-07-18 • via Nuitee
N
Niamh • couple • gb
10
Pros:

This hotel offers great value for the price. The room was clean, comfortable, and had a very cozy bed that made it easy to rest after a long day exploring Ho Chi Minh City. While the hotel is reasonably priced, the quality of service and overall experience were much better than expected. It is a great option for travelers looking for comfort and convenience without spending too much.

2026-07-17 • via Nuitee
P
Pragyan Deep • couple • in
10
2026-07-14 • via Nuitee
H
HOANG • couple • us
9
Thanks
Pros:

good restaurants next and clean

Cons:

nothing

2026-05-20 • via Nuitee