Hilton Guadalajara Midtown

Hotels
•
Hilton Hotels & Resorts
9.1 (117 reviews)
Av. Adolfo Lopez Mateos 2405 300 Col Italia Providencia , Guadalajara , MX
+52 33 4160 0160

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional staff/service (many named employees)
Excellent breakfast and food/drinks
Very clean rooms and facilities
Great, convenient location
Skilled bartenders and personalized attention
Cons:
No WiFi service reported
Unexpected charge for breakfast (billing issue)
No bathtubs in rooms
Reported attempted entry into room before check-out (security concern)

Categories

Cleanliness
9.3
Multiple reviews explicitly praise very clean rooms and facilities (e.g., 'la habitación muy limpia', 'the hotel was very clean'), so cleanliness is rated highly.
Service
9.7
Overwhelming praise for staff throughout reviews (many named employees: Jose, Hugo, Alexa, Erick, Edgar, Montse, Josue, Blanca, Gibran). Service is repeatedly described as attentive, professional and exceptional, warranting an outstanding score despite one reported incident of attempted entry before check-out.
Location
9.4
Several reviewers highlight an excellent, privileged location convenient for shopping and near plazas; location sentiment is strongly positive.
Room Quality
8.6
Rooms are generally comfortable and well-regarded, but at least one reviewer noted the absence of bathtubs in all rooms and a report of someone attempting entry before check-out, which lowers this score slightly.
Amenities
8
Food, bar and lounge amenities receive praise, but a specific complaint about no Wi‑Fi service reduces the amenities rating compared with other categories.
Value for Money
8.6
High-quality service and breakfast are noted, but a complaint about being charged for breakfast and the Wi‑Fi issue temper perceived value, resulting in a slightly reduced score.
Food and Beverage
9.6
Very strong praise for breakfast, chefs (Hugo, Montse) and bartenders (Erick, Edgar, Alexa, Gibran); multiple reviewers call the food and drinks excellent, justifying a top-tier rating.
Overall Experience
9.6
The majority of reviews describe exceptional stays, repeat-intent, and recommend the hotel; isolated negatives do not outweigh numerous glowing accounts, so overall experience is rated highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Luxurious Accommodation
Experience top-notch comfort at Hilton Guadalajara Midtown, located just a stone's throw away from key attractions like Expiatorio Temple and Guadalajara Cathedral. Each room is equipped with modern amenities including air conditioning, flat-screen TV, and a private bathroom.

Exciting Facilities
Indulge in the outdoor swimming pool, fitness centre, and even a nightclub during your stay. Enjoy delicious meals at the on-site restaurant or unwind with a drink at the bar. The hot tub and business centre are also available for your convenience.

Exceptional Service
With a multilingual staff ready to assist you round the clock, expect nothing but the best service at Hilton Guadalajara Midtown. Book now to elevate your Guadalajara experience to new heights.

Important information:

Please not that at the moment, sale and consumption of alcoholic beverages at Wander and pool area is not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDA

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

9.1
Based on 117 reviews
Cleanliness: 9.3
Service: 9.7
Location: 9.4
Room Quality: 8.6
Amenities: 8
Value for Money: 8.6
Food and Beverage: 9.6
Overall Experience: 9.6
C
Carlos Eduardo • solo_traveller • mx
6
Cons:

No wifi service available. Got charged for breakfast.

2026-10-30 • via Nuitee
E
Eduardo Manuel • family_with_children • mx
10
2026-10-14 • via Nuitee
E
Enrique • family_with_children • mx
10
Cons:

Falta tina en todos los cuartos!

2026-10-13 • via Nuitee
J
JAIME • solo_traveller • mx
10
Pros:

todo

Cons:

okey

2026-09-19 • via Nuitee
C
Carolina • family_with_children • us
9
2026-09-12 • via Nuitee
A
Aldaba trujillo • solo_traveller • mx
10
Pros:

En general todo muy bien ,la habitación muy limpia todas las instalaciones ,el personal en general exelente

Cons:

Que el día de salida alguien intentó entra a nuestra habitación antes del check out

2026-08-12 • via Nuitee
M
Maria Laura • couple • mx
9
2026-08-09 • via Nuitee
S
Scenic68576684555 • Business
10
Great experience
Pros:

Alexa was great. Friendly and made very good drinks. I will only stay at the Hilton midtown when in Guadalajara going forward.

2026-08-04 • via Tripadvisor
A
Arianna • couple • us
10
2026-07-20 • via Nuitee
M
Marchelina • solo_traveller • es
10
2026-07-12 • via Nuitee
R
Roberto • couple • za
10
2026-07-06 • via Nuitee
E
ericah712 • Couples • Houston, Texas
10
12 star review 🌟
Pros:

Hilton Guadalajara Midtown has been one of the best Hilton experiences we’ve had. As frequent travelers, we were thoroughly impressed with the exceptional customer service provided by the staff. If you’re staying at the hotel, please ask for Jose at the Hilton dining area and Hugo, the kitchen chef (get the martajada green tomato salsa ❤️) Thank you, Hilton, for making our first-time visit memorable. We’re already planning our return.

2026-07-02 • via Tripadvisor
N
noefarias82 • Business • Houston, Texas
10
Must try, a great experience
Pros:

Hilton Guadalajara Midtown. What a great experience. The hotel is always clean and the staff is friendly at every level. Tremendous experience with Jose, Ale and Valeria during breakfast. Jose was very helpful and attentive throughout our entire stay. Chef Hugo was amazing as well. He was patient with my requests and offered help to make it better. All the food chef Hugo prepared for breakfast was top level. The hotel was very clean too.

2026-07-02 • via Tripadvisor
I
Iris Madai • couple • mx
10
Pros:

Tiene excelente ubicación, servicio y atención también muy amables.

2026-07-02 • via Nuitee
M
marcogm330 • Family • Farmers Branch, Texas
10
Great experience during the world cup
Pros:

Gibran Vasquez at the bar was very professional and polite. He is a wonderful asset for the Hilton hotel in Guadalajara.

2026-06-24 • via Tripadvisor
9
992kennyc • Family
10
Great stay during 2026 World Cup! Special care from Jose and staff.
Pros:

We have been staying almost 10 days in Hilton Midtown over 2026 World Cup. We are delighted with friendly and also professional service and accommodation by Hilton Midtown team even very busy time of the event. Breakfast is great and there are new menu everyday. I want to shout out for Jose who always take care of our family with two kids (10 and 2 year-old) with smile. All other staff are great too from housekeeping to reception. I strongly recommend you visit Hilton Midtown. The location is great for shopping too.

2026-06-17 • via Tripadvisor
M
Mendiola • couple • us
10
2026-06-16 • via Nuitee
R
Ronaldo • solo_traveller • us
10
2026-06-10 • via Nuitee
M
mr_unesco • Couples • Irving, Texas
10
Simply the best service you will ever experience. From the moment I walked in they were attentive to every need.
Pros:

Erick and Edgar at the bar are phenomenal! They are super knowledgeable about their craft and if they don’t have what you want, they will go out of their way to get it. I asked for a Penicilin cocktail at the bar and they didn’t have ginger syrup, so they made it right in front of me. The way they accommodate your every need is unheard of in the U.S. I am super impressed.

2026-06-06 • via Tripadvisor
1
126codyd • Family
10
Awesome accommodations and service!
Pros:

Check-in was very smooth and accommodating. The bartender was also mixing awesome cocktails and Jose in the restaurant was fantastic and that he was there every need and made the experience impeccable!

2026-05-23 • via Tripadvisor