Homewood Suites By Hilton Ottawa Downtown

Hotels
•
Homewood Suites by Hilton
8.8 (2734 reviews)
361 Queen Street , Ottawa , CA
+1 613-234-6363

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Spacious rooms
Comfortable bed
Good breakfast options
Cons:
Cleanliness issues
Extra charges
Lack of kitchen utensils
Poor parking instructions

Categories

Cleanliness
7.94
Multiple concerns about cleanliness and maintenance were raised, affecting overall perception.
Service
9.41
Guests frequently praised the helpfulness and friendliness of the staff.
Location
9.45
The central location received much positive feedback, indicating great convenience.
Room Quality
8.9
Rooms were generally noted as spacious and comfortable with few complaints.
Amenities
8.43
Some amenities were lacking, like kitchen utensils, but others were positive.
Value for Money
8.39
The value is perceived positively but affected by extra charges for parking and services.
Food and Beverage
8.94
Breakfast options were appreciated although some guests suggested improvements.
Overall Experience
8.91
Overall experience was noted positively, despite some significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:49

Property Description

Luxurious Accommodation with Prime Location
Homewood Suites By Hilton Ottawa Downtown offers a prime location in Ottawa, just steps away from the Supreme Court of Canada and minutes from Parliament Hill and the city centre. The hotel boasts modern rooms with city views, equipped with all amenities including a kitchen and a flat-screen TV.

Convenient Facilities and Services
Enjoy the convenience of a fitness centre, private parking, a restaurant, and room service during your stay. The 24-hour front desk, free WiFi, and American breakfast cater to all your needs. Whether you're here for business or leisure, the business centre and bar offer perfect spots to unwind.

Nearby Attractions and Airport Access
Explore Ottawa's top attractions like the Canadian War Museum and Rideau Locks, all within reach from the hotel. With the Ottawa Macdonald-Cartier International Airport just 11 km away, your travels are made easy when you book your stay at Homewood Suites By Hilton Ottawa Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Location

Guest Reviews

8.8
Based on 2734 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
M
Marek • solo_traveller • pl
10
2026-09-19 • via Nuitee
K
Khalid • family_with_children • us
9
2026-09-18 • via Nuitee
N
Nyaga • solo_traveller • ke
10
Pros:

Very spacious rooms

2026-09-17 • via Nuitee
G
GIAMBERINI • solo_traveller • fr
8
2026-09-17 • via Nuitee
R
Raiza • extended_group • ca
9
2026-09-16 • via Nuitee
O
Olumide • solo_traveller • ng
9
2026-09-16 • via Nuitee
O
Oleksii • couple • ua
9
2026-09-16 • via Nuitee
R
Raiza • extended_group • ca
9
2026-09-16 • via Nuitee
A
Arnaud • family_with_children • lu
6
Personnel charmant mais beaucoup de choses à revoir…
Pros:

Grande chambre et personnel d’une gentillesse extrême

Cons:

- Odeur de renfermé dans la chambre
- détecteur de fumée qui éclairent toute la chambre à quelques secondes d’intervalle en permanence
- sofa extrêmement inconfortable
- accès a la salle de bain/toilettes par la chambre
- plus de shampoing dès le 2em jour et de gel douche le 4em et jamais rechargé du séjour
- nécessité de demander une 4em serviette car le standard est fixé à 3, et le personnel d’entretien n’a aucune info sur le nombre d’occupants
- petit déjeuner les 3 premières jours dans une salle lugubre sans fenêtre avec buffet dans un couloir… qualité des produits variables : Croissants excellents le 1er jour et durs comme de la pierre le 3em… stupéfiant d’oser servir cela…
- les 2 derniers jours le petit déjeuner était dans la nouvelle salle très agréable,mais nécessité d’attendre de longues minutes pour avoir une table et pas de jambon et de fromage les week-ends… drôle de concept…
- nécessité de débarrasser soi même la table au petit déjeuner…

2026-09-15 • via Nuitee
G
Gilles • couple • ca
10
Très bon hôtel.
Pros:

Bon emplacement proche de la colline parlementaire, environnement propre aux alentours, stationnement sur place, chambre spacieuse et bon petit-déjeuner.

Cons:

Une suggestion, permettre les réservations au restaurant de l’hôtel pour ceux qui ont une chambre à l’hôtel.

2026-09-15 • via Nuitee
A
Anna • couple • ca
7
2026-09-15 • via Nuitee
D
domingo • couple • ca
10
2026-09-14 • via Nuitee
M
M • solo_traveller • nl
9
Pros:

Nette mooie kamers.

Cons:

Ontbijt is erg eenvoudig en locatie eetzaal heeft low budget uitstraling.

2026-09-14 • via Nuitee
K
Kelly • family_with_children • ca
10
Beautiful hotel lovely colour purple huge clean room we didn’t use the kitchen but would be amazing.
Pros:

Great location we walked ecerywhere my son has celiac disease and the kitchen made him a special breakfast!!! Much appreciated

Cons:

Had to make our own bed the pullout couch

2026-09-14 • via Nuitee
V
Valerie • family_with_children • ca
9
2026-09-14 • via Nuitee
V
Valerie • family_with_children • ca
9
2026-09-14 • via Nuitee
O
Oleh • couple • ca
8
2026-09-12 • via Nuitee
M
Milos • couple • de
8
Sauberkeit, Lage und Freundlichkeit Top ansonsten so lala
Pros:

Die Lage des Hotels war sehr gut, viele Sehenswürdigkeiten sind zu Fuß erreichbar.

Cons:

Leider kann ich absolut nichts positives zum Frühstück sagen. Das man sich am Buffet selbst bedient ist klar, dass man aber am Anfang vom Gastraum links und rechts Mülleimer und leere Kisten hinstellt, wo der Gast dann selbst abräumen soll ist für so ein Haus und auch Preis einfach unterirdisch!!!

2026-09-12 • via Nuitee
P
Peter • couple • ch
7
2026-09-12 • via Nuitee
G
Gen • solo_traveller • ca
6
2026-09-11 • via Nuitee