Homewood Suites By Hilton Ottawa Downtown

Hotels
•
Homewood Suites by Hilton
8.8 (2734 reviews)
361 Queen Street , Ottawa , CA
+1 613-234-6363

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Spacious rooms
Comfortable bed
Good breakfast options
Cons:
Cleanliness issues
Extra charges
Lack of kitchen utensils
Poor parking instructions

Categories

Cleanliness
7.94
Multiple concerns about cleanliness and maintenance were raised, affecting overall perception.
Service
9.41
Guests frequently praised the helpfulness and friendliness of the staff.
Location
9.45
The central location received much positive feedback, indicating great convenience.
Room Quality
8.9
Rooms were generally noted as spacious and comfortable with few complaints.
Amenities
8.43
Some amenities were lacking, like kitchen utensils, but others were positive.
Value for Money
8.39
The value is perceived positively but affected by extra charges for parking and services.
Food and Beverage
8.94
Breakfast options were appreciated although some guests suggested improvements.
Overall Experience
8.91
Overall experience was noted positively, despite some significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:49

Property Description

Luxurious Accommodation with Prime Location
Homewood Suites By Hilton Ottawa Downtown offers a prime location in Ottawa, just steps away from the Supreme Court of Canada and minutes from Parliament Hill and the city centre. The hotel boasts modern rooms with city views, equipped with all amenities including a kitchen and a flat-screen TV.

Convenient Facilities and Services
Enjoy the convenience of a fitness centre, private parking, a restaurant, and room service during your stay. The 24-hour front desk, free WiFi, and American breakfast cater to all your needs. Whether you're here for business or leisure, the business centre and bar offer perfect spots to unwind.

Nearby Attractions and Airport Access
Explore Ottawa's top attractions like the Canadian War Museum and Rideau Locks, all within reach from the hotel. With the Ottawa Macdonald-Cartier International Airport just 11 km away, your travels are made easy when you book your stay at Homewood Suites By Hilton Ottawa Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Location

Guest Reviews

8.8
Based on 2734 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
S
Sotoudeh • family_with_children • ca
9
2026-11-01 • via Nuitee
R
Roger Pierre • family_with_children • ca
10
Nous avons choisi cet hôtel pour être à proximité des pistes cyclables.
Pros:

Emplacement dans la ville.

Cons:

Rien

2026-10-31 • via Nuitee
T
Tyler • family_with_children • ca
9
Great little getaway with the family and awesome place to stay and I give it a 9 out of 10!
Pros:

It’s perfect location for walking distance to popular spots and everything they got to offer for your needs or places to go to.

Cons:

None at all.

2026-10-30 • via Nuitee
T
Talbot • family_with_children • gb
8
the stay was welcoming, and the parking offered at the central downtown location was excellent.
Pros:

Hotel was good for the price, with a large room and the service (front desk) was great. Breakfast location was ok, and the quantity was unlimited. The hotel & room was also clean, with good views.

Cons:

For international travellers, the coffee was dreadful (& typical American-style) over-brewed coffee from an urn. We went out for a proper coffee.
The cooked breakfast only offered scrambled eggs (not fried/poached), and there was no readily available fruit / fruit salad.
The shower temperature was warm-cold and varied when it should have been hot.
The lifts/elevators were busy (had to wait frequently)

2026-10-29 • via Nuitee
D
Dan • solo_traveller • jo
10
Great hotel in a great location
Pros:

Great location close to downtown with friendly and professional staff. Rooms were very clean. Overall an excellent hotel.

Cons:

More fresh fruit and vegetable options at breakfast would be appreciated.

2026-10-29 • via Nuitee
M
Marco • family_with_children • it
9
Ben posizionato e pratico
Pros:

Camera ampia e bella piscina

Cons:

Il divano letto. Solo utilizzabile per dei bambini

2026-10-29 • via Nuitee
J
Jean-Charles • family_with_children • fr
8
2026-10-28 • via Nuitee
A
Andrée • extended_group • ca
9
Pros:

Tout était parfait!

Cons:

Le déjeuner! Il manquait de tout! Il y avait des œufs mais pas de saucisse et patate. Quand il y avait des saucisse, le reste manquait.

Pas de jus d’orange et le jus de canneberge était tellement sucré comme un fruitopia. Décevant!

2026-10-27 • via Nuitee
O
Olga • family_with_children • bg
9
Pros:

Location, service

Cons:

Breakfast was disappointing

2026-10-27 • via Nuitee
C
CONTRERAS ASTETE • extended_group • cl
8
Buena
Pros:

Las habitaciones espaciosas, limpieza, amabilidad de su personal .

Cons:

El desayuno de baja calidad y variedad, además loza plástica, ascensores lentos.

2026-10-26 • via Nuitee
B
Barbara • solo_traveller • de
8
Toll gelegenes Hotel
Pros:

Sehr gute Lage, sehr große Suites und sehr freundliches Personal. Es war sauber und die Betten komfortabel.
Durch die Lage super um Ottawa zu erkunden und praktisch, dass man nach Check-out, das Auto noch bis 18 Uhr im Parkhaus lassen kann.

Cons:

Das Frühstück ist für Europäer gewöhnungsbedürftig, kein Käse oder Wurstaufschnitt, kein frisches Gemüse. Das hat mir persönlich weniger gut gefallen, aber das ist halt der nordamerikanische Standard. Die Waffeln waren zumindest super lecker zum selber backen.

2026-10-25 • via Nuitee
A
Atsiaq • solo_traveller • ca
8
Exceptionally great
Pros:

The room!

2026-10-24 • via Nuitee
G
Gui • couple • nl
7
2026-10-24 • via Nuitee
A
Andreas • couple • at
8
2026-10-24 • via Nuitee
D
Delia • extended_group • ca
9
Pros:

amazing breakfast buffet
spacious room
great location

Cons:

tight parking

2026-10-23 • via Nuitee
C
chris • couple • nl
8
Prima hotel met behulpzaam personeel
Pros:

Mooie ruime kamer

Cons:

Ontbijt was redelijk

2026-10-23 • via Nuitee
A
Adam • family_with_children • ca
8
Pros:

Breakfast and location were great.

Cons:

Elevator out of order made it very challenging

2026-10-22 • via Nuitee
I
Ibtissame • family_with_children • ca
10
Pros:

L'emplacement très proche nous avons pu faire toutes nos activités à pied

Cons:

Rien

2026-10-22 • via Nuitee
R
Ruslan • couple • ca
10
Pros:

Все понравилось, все было на высшем уровне

2026-10-22 • via Nuitee
T
Tabasam • family_with_children • ca
10
2026-10-22 • via Nuitee