Wasserturm Hotel Mannheim

Hotels
5.8 (1059 reviews)
Augustaanlage 29 , Mannheim , de
+49 621 416200

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Garden
Bar
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Outdated facilities
High prices for quality

Categories

Cleanliness
3.13
Multiple reviews highlighted unclean rooms and restrooms, with mentions of dirty towels, foul smells, and overall poor hygiene.
Service
7.6
Some reviews indicate that while staff were helpful, there were significant issues with customer service, particularly regarding complaints and responsiveness.
Location
9.14
Several reviewers praised the location as very central and convenient.
Room Quality
4.09
Reports of outdated and poorly maintained rooms, including broken amenities and a lack of cleanliness.
Amenities
4.12
Lack of basic amenities and poor condition of existing ones were mentioned negatively across reviews.
Value for Money
5.08
Several reviewers expressed that the cost was too high for the quality received.
Food and Beverage
7.13
No specific mention of food services, assigning a neutral rating as it is standard quality for this hotel tier.
Overall Experience
6.1
Overall dissatisfaction highlighted in multiple reviews, summarizing a negative experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 05:12

Property Description

Historic Charm in the Heart of Mannheim

Individually Furnished Rooms - Enjoy a comfortable stay in uniquely decorated rooms equipped with modern amenities like a TV, desk, and private bathroom.

Convenient Location - Just a short stroll from Pestalozzischule Tram Stop, providing easy access to popular attractions such as SAP Arena and Mannheim Central Station.

Explore the City - Take a leisurely walk to the nearby Congress Center Rosengarten or Luisenpark Park for a relaxing day out.

Book now for a memorable stay at Wasserturm Hotel Mannheim, where history meets modern comfort.

Important information:

Please note that guests are asked to provide the hotel with their telephone number and approximate time of arrival. Guests wishing to check in after 18:00 must contact the property in order to arrange access to keys.

Please note that late check-out until 11:00 is possible for EUR 10 and late check-out until 12:00 is possible for EUR 10, subject to availability.

Reception is open between 06:30 and 22:00. Should you arrive after 22:00, please contact the property in advance. The property will give you a code for the key box.

Please also note that the restaurant is closed until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.8
Based on 1059 reviews
Cleanliness: 3.13
Service: 7.6
Location: 9.14
Room Quality: 4.09
Amenities: 4.12
Value for Money: 5.08
Food and Beverage: 7.13
Overall Experience: 6.1
C
Cristian • solo_traveller • ro
1
2026-07-22 • via Nuitee
C
Cremer • solo_traveller • de
6
Pros:

Die Lage

Cons:

Baulicher Zustand

2026-07-22 • via Nuitee
D
Dennis • solo_traveller • de
1
Im Zimmer waren diverse Kleintiere. Absolut ekelhaft.
Pros:

Nichts

2026-07-22 • via Nuitee
E
Elena • solo_traveller • de
1
2026-07-21 • via Nuitee
J
Jessica • couple • de
4
Cons:

Zimmer war dreckig, vieles war kaputt, Kakerlaken im Badezimmer

2026-07-20 • via Nuitee
D
Dmitri • solo_traveller • nl
1
Pros:

Niks

Cons:

Geluids overlast. Erg gehorig.
Rioolgeur kwam vanuit het toilet.
Vliegen.
Geen airco

2026-07-17 • via Nuitee
A
Alain Blachair • solo_traveller • fr
9
2026-07-16 • via Nuitee
A
Aleksandra • family_with_children • si
4
Zadovoljivo.
Pros:

Lokacija je odlična! S parkiranjem ni bilo nobenih težav. Sicer je od 9. do 18. plačljivo a ni predrago. 500 m od hotela pa so brezplačna parkirna mesta. V bližini je možnost tudi garažne hiše.

Cons:

V sobah je zelo čuden vonj po vlagi, plesni,... Manjka mini hladilnik v sobi. Jogi v sobi je zelo tanek in v slabem stanju, čutijo se letvice. Sobe niso klimatizirane in v poletni vročini je nemogoče spati. Pa še hrup iz glavne ulice je ob odprtem oknu zelo moteč. Soba, ki je gledala na notranjo dvoriščno stran pa je bila TOP. Zajtrk je sicer svež a zelo skromen, za 3 osebe je bilo zelo malo pripravljeno in smo vsako jutro morali dodatno prositi.

2026-07-14 • via Nuitee
L
Ladislav • solo_traveller • de
10
Pros:

👍

2026-07-10 • via Nuitee
T
Talatcan • solo_traveller • de
1
Pros:

Dolandırıcı resmen

Cons:

İptal durumunda %80 iade hakkı olduğu yazmasına rağmen üçreti almak için herşeyi denediler kesinlikle dolandırıcı bir otel

2026-07-06 • via Nuitee
P
Pubg • solo_traveller • de
5
2026-07-06 • via Nuitee
A
Ammar • couple • de
3
2026-07-06 • via Nuitee
F
Flamur • couple • de
5
2026-07-03 • via Nuitee
B
Balaji • solo_traveller • de
1
Worst room and worst place, Shameless service from Booking.com
Pros:

Nothing, poor service from Booking.com

Cons:

Charger plug points not working, spiders all over in the room, I have photo evidences.

2026-06-29 • via Nuitee
B
Bernd • solo_traveller • de
6
Gutes Preis-Leistungsverhältnis für Innenstadtlage
Pros:

Gutes Preis-Leistungsverhältnis für Innenstadtlage

2026-06-27 • via Nuitee
D
Dang • solo_traveller • de
10
2026-06-26 • via Nuitee
D
Dang • solo_traveller • de
10
Pros:

Nhanh tien

Cons:

Nóng

2026-06-26 • via Nuitee
F
Francois • solo_traveller • fr
8
2026-06-24 • via Nuitee
A
Andreas • solo_traveller • de
1
Pros:

Eigentlich gar nichts

Cons:

War nicht das was ich Gebucht hatte
Dunkles Zimmer und Schmutz
Tür defekt
Mehr wie eine Abstellkammer
Sind gleich wieder abgereist

2026-06-16 • via Nuitee
E
Erion • couple • de
9
2026-06-08 • via Nuitee