Moxy Glasgow Merchant City

Hotels
Moxy Hotels
8.7 (5054 reviews)
210 High Street , Glasgow , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Breakfast quality
Maintenance issues

Categories

Cleanliness
7.91
Comments about blocked sink and broken shower highlight cleanliness issues.
Service
9.38
Friendly staff and helpful reception service were noted positively, with some issues regarding lost items.
Location
9.42
Multiple reviews praised the hotel for a great location.
Room Quality
8.37
Mixed sentiments; comfy beds were mentioned, but noise disturbances were noted.
Amenities
8.9
Decent amenities mentioned, including cocktails and good facilities.
Value for Money
8.86
Good value noted in several reviews.
Food and Beverage
7.91
Breakfast was described negatively, affecting overall food and beverage sentiment.
Overall Experience
8.88
Overall positive sentiments with some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 01:01

Property Description

Modern Comfort in the Heart of Glasgow

Prime Location: Located within walking distance of Glasgow Cathedral, The Glasgow Royal Concert Hall, and Buchanan Galleries, Moxy Glasgow Merchant City offers the perfect base to explore the city.

Convenience and Style: Enjoy contemporary non-smoking rooms with free WiFi, a fitness centre, and a trendy bar to unwind after a day of sightseeing.

Exceptional Service: With multilingual staff at the 24-hour front desk, indulge in a buffet breakfast each morning and receive insider tips on exploring the vibrant city.

Ready to experience Glasgow in style? Book your stay at Moxy Glasgow Merchant City now and make unforgettable memories.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.

Guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

8.7
Based on 5054 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 8.88
J
Jackie solo_traveller ie
7
Pros:

Right next door to high street train station
Free cocktails on arrival or a time day of your choice
Quite and comfortable

Cons:

Housekeeping let the hotel down
Left shower gel out for them to re fill they just put it back on wall empty was empty also on arrival
Soiled towels in room and hit and miss for them to clean room when you were out for the day
Reception staff very helpful on this occasion
Also found because we were there for 5 days the toilet needed bleach or a cleanning agent never happened

2026-05-23 via Nuitee
B
Beverley solo_traveller gb
9
2 nights at the Moxy
Pros:

Staff were really helpful and polite. Location was great for city centre and beyond. late checkout at 12 was a bonus and breakfast was superb. Spar was right behind hotel. No noise during the night. Plenty hot water. Photo booth, pool table, space invaders or pac man machine all downstairs. Bright and friendly hotel.

Cons:

Having to leave.

2026-05-23 via Nuitee
A
andymac1966 couple gb
9
Overnight stay at Moxy was excellent
Pros:

Hotel was nice and modern with friendly staff. Bright decor.
Room was big enough for an overnight stay and suited us well. Shower pressure and flow wasn't the best though.
Welcome drinks and free breakfast wasn;ty expected but was really great ti get that & much appreciated. Staff were very good and helpful.
Carpark was really close by (Duke Street) and only costs £6 for an overnight stay, which is good for Glasgow.
Although you don't realise at first, the hotel is in easy walking distance of Glasgow centre.

Cons:

Really only the flow (!). The flow was poor, but it was manageable TBH.
Bar prices are expensive, but that seems to be the norm in Glasgow hotels these days. There are plenty of pubs nearby.

2026-05-22 via Nuitee
Y
Yuliia solo_traveller ua
10
2026-05-22 via Nuitee
D
Dagmar solo_traveller ch
8
Gut gelegenes, sympathisches Hotel
Pros:

Moderne, gut gelegene Unterkunft, sehr ansprechender Eingangs- und Barbereich, gutes Frühstück, Zimmerfenster kann geöffnet werden

Cons:

langsamer Abräumservice, Zimmerservice: es wurde nicht aufgefüllt

2026-05-22 via Nuitee
H
Helen solo_traveller gb
10
Pros:

Great wee hotel would stay here again

Cons:

Nothing to dislike

2026-05-22 via Nuitee
M
Margaret couple gb
10
Pros:

Breakfast was great and such friendly helpful staff .

2026-05-22 via Nuitee
D
Declan solo_traveller gb
7
2026-05-21 via Nuitee
D
David solo_traveller gb
9
Will return!
Pros:

Great location, busy lobby but quiet rooms. Great breakfast.

Cons:

Initial check in seemed like too much detail.

2026-05-21 via Nuitee
S
Sara solo_traveller it
9
2026-05-21 via Nuitee
N
Nicole extended_group gb
10
Pros:

Staff were very friendly and checked myself and friends in efficiently

2026-05-21 via Nuitee
S
Shirley-Anne couple gb
9
Great valve for money but doesn’t feel budget
Pros:

Funky vibes great staff

2026-05-21 via Nuitee
J
Jana couple at
10
2026-05-20 via Nuitee
T
Teresa solo_traveller ca
5
Pleasant, staff was helpful and accommodating.
Pros:

Clean and unique. Good location in the city.

Cons:

I am disabled and I didn’t get the handicapped room I requested when I booked in February. The room I had was very clean but inadequate for my needs.

2026-05-20 via Nuitee
K
Kathy couple gb
8
Great value for money .
2026-05-19 via Nuitee
J
James solo_traveller ie
8
2026-05-19 via Nuitee
S
susan solo_traveller us
7
Pros:

exceptional staff lucy and Briar

Cons:

left my glasses in the room and said I would pick them up and they said couldnt find them. Im sure they didnt look

2026-05-19 via Nuitee
M
Melody solo_traveller gb
10
2026-05-19 via Nuitee
M
Michael solo_traveller gb
10
2026-05-19 via Nuitee
P
Phil solo_traveller gb
10
Nice relaxing stay , friendly and helpful staff.
Pros:

Perfect location

2026-05-18 via Nuitee