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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Facilities for disabled guests
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Valet parking
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Non-smoking throughout
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Private parking
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Minimarket on site
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Grocery deliveries
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Wheelchair accessible
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ATM/cash machine on site
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
Review Highlights
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Property Description
Modern Amenities and Convenient Location
Residence Inn Boston Downtown/South End offers a fitness centre, free WiFi, and a bar, ensuring guests have a comfortable stay. Situated near Boston Museum of Fine Arts, this 3-star hotel provides easy access to key attractions like Hynes Convention Center and Back Bay Station.
Spacious Family Rooms and Fully Equipped Units
The hotel features family rooms and well-equipped units with air conditioning, kitchen, and flat-screen TV. Each room includes a safety deposit box, private bathroom, and complimentary toiletries, promising a relaxing experience for guests.
Exceptional Service and Shuttle Facility
With a 24-hour front desk and free shuttle service, Residence Inn Boston Downtown/South End goes the extra mile to cater to guests' needs. Book now for a memorable stay in the heart of Boston.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Everything
Size of the room
Kitchen was well equipped (can add 1 or more cooking utensils)
Otherwise everything was perfect
Nothing
Breakfast is served on ceramic plates with silverware! So nice!
a small bottle of body lotion would be nice.
Our stay was pleasant. Staff was very friendly and efficient. We were welcomed by Iyanna Beach on a very friendly and professional way...she was so kind to arrange getting us into our room early, and when she learned that our visit was one to celebrate my birthday she surprised me with a card from the staff and a little snack.
The vallet parking staff was very nice as well!
Overall, we enjoyed our stay, the clean accommodations, and breakfast very much!
Thank you for a great stay!
Thank
Large room
Location not great.
If want to stay downtown, choose 10 minutes into the city
Breakfast was fine. Location worked well for us as we were going on a cruise.
molt net, amables i molt nou i moder
una mica junt del centre però el bus estava davant i això ho millora molt
We had an excellent stay at this hotel. The staff were incredibly welcoming and always greeted us with a smile, which made us feel at home from the moment we arrived.
The room and the entire hotel were spotless, and the location was perfect for getting around. The valet parking was also excellent and made our stay even more convenient.
The only downside was the sofa bed, which wasn't very comfortable.
Aside from that, everything else exceeded our expectations, and we'd be happy to stay here again.
As a Marriott platinum member this is the single worst Marriott I’ve ever stayed at. It’s not because of the staff or the hotel is dingy or anything like that, it’s because of the valet company they outsourced to. The parking lot is literally right outside of the hotel, but according to the valet policy you literally aren’t allowed access to your car without them pulling it up. Half the time there’s 3+ people already waiting so be prepared to wait 10 minutes to grab something from your car. When asked they said it was for liability reasons. “You could get drunk and when you’re out there decide to try to leave and scratch someone’s car”. I said alright how about the valet stands outside and unlocks my car and keeps the key. “Nope still a liability issue”. Are we serious? I’m paying 4 grand for 2 weeks at this place and I’m not allowed access to my car outside. This is as of 2026. I know it sounds nitpicky but I’m so annoyed😭 if there was a Hilton equivalent available this late I was considering switching hotels😭😭
Room was ok
They did not clean my room in 8 days
So confortable, station close, too clean, I’ll bring with me good memories and need to comeback!
Dimension of the room, equipment, breakfast.
Moderate cleanliness of hotel, they hold, illegal, after more 15 days, the warranty in my credit, Additionally the air in room smelled very bad from air conditions.
Die Zimmer mit der Einbauküche, alles sehr geräumig. Der Parkplatz samt tollem Service.
Der Frühstücksraum war viel zu klein, wenig Auswahl beim Frühstück und an 9 Uhr hat es nichts mehr gegeben.
Die Lage war grundsätzlich gut, leider sehr viele Süchtige rund um das Hotel. Abends nicht so super
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