Holiday Inn - the niu, Charly Frankfurt City by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (5152 reviews)
Niddastraße 60 - 62 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Safety concerns nearby
Small room size
Difficult to find

Categories

Cleanliness
8
Overall positive comments about cleanliness but some concerns about small rooms.
Service
8.7
Consistently mentioned as friendly and accommodating.
Location
7.5
Mixed reviews, concerns about safety due to nearby drug activity.
Room Quality
8
Rooms are clean and new, but some reports of small size.
Amenities
8.5
Good breakfast and complimentary services noted.
Value for Money
8.2
Good price-quality relationship, but some mention of safety concerns.
Food and Beverage
8.5
Breakfast is frequently praised.
Overall Experience
8.2
Overall, a satisfactory experience but with noted issues regarding location and safety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:59

Property Description

Modern Hotel in Central Frankfurt

Convenient Location: The niu Charly is just steps away from Frankfurt Central Station, making it easy for guests to explore the city's attractions like the German Film Museum and Senckenberg Natural History Museum.

Comfortable Accommodation: Each room is equipped with modern amenities including a flat-screen TV, seating area, and private bathroom, ensuring a comfortable stay for all guests.

Multilingual Staff and Snack Bar: Guests can enjoy the convenience of a multilingual staff fluent in several languages and unwind with a drink at the on-site snack bar.

Book your stay at the niu Charly now to experience the perfect blend of comfort and convenience in Frankfurt/Main.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 5152 reviews
Cleanliness: 8
Service: 8.7
Location: 7.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8.2
Food and Beverage: 8.5
Overall Experience: 8.2
S
Stephan couple ch
7
Perfektes Hotel in der Nähe vom Bahnhof und in der obersten Etage eine ruhige Terrasse in der City
Pros:

Bequeme Betten gutes Frühstück

Cons:

Wassertemperatur wechselt

2026-07-04 via Nuitee
A
Abdelsalam couple jo
8
Cons:

Many drug addicts in the surrounding streets

2026-07-04 via Nuitee
S
Sylvia solo_traveller de
8
2026-07-04 via Nuitee
S
Sven couple de
9
Jederzeit wieder...
Pros:

Rundum zufrieden. Personal sehr freundlich, Zimmer sauber und modern. Frühstück bietet alles was man braucht und sogar noch etwas mehr.

Cons:

An der Unterkunft nichts zu bemängeln. Außer das Klientel auf der Straße vorm Hotel.

2026-07-04 via Nuitee
C
Christian solo_traveller de
10
2026-07-04 via Nuitee
S
Susanne solo_traveller de
7
2026-07-01 via Nuitee
S
Sonja solo_traveller de
9
2026-07-01 via Nuitee
J
Josef solo_traveller de
8
Pros:

Sehr gutes hotel ganz in der Nähe vom Hauptbahnhof und zur Innenstadt
Personal nett und freundlich
Gutes Frühstück

Cons:

Das Parkhaus mit dem Duplex Deck ist ja eine tolle Sache wenn sie funktioniert
Wenn man was vom Auto braucht muss man immer zur Rezeption gehen und die müssen dann mitkommen und das Parkdeck freischalten sowas nervt

2026-07-01 via Nuitee
V
Vithya solo_traveller gb
9
Pros:

Room and cleanliness. Location.

2026-06-30 via Nuitee
O
Oana Ramona couple ro
10
2026-06-30 via Nuitee
J
Jung solo_traveller de
7
Sehr modernes und komfortables Hotel für Businessreisende in unschöner Gegend von Frankfurt a. Main
Pros:

Das Zimmer ist sehr komfortabel und ruhig, obwohl das Fenster nach draußen zur Niddastraße ging. Das Bett ist sehr gemütlich und die technische Ausstattung bestens. Auch der Frühstücksraum und das Frühstück sind perfekt und man hat einen schönen Blick über die Dächer des Bankenviertels.

Cons:

Die Lage ist sehr zentral und es sind nur wenige Gehminuten vom Hauptbahnhof bis zum Hotel. Allerdings ist die Straße, in der das Hotel liegt, sehr schmutzig und es gibt viele Drogenabhängige, Obdachlose und Dealer.

2026-06-30 via Nuitee
J
Jan couple se
9
2026-06-30 via Nuitee
P
patricia solo_traveller nl
8
Pros:

Mooi hotel, super lekkere bedden en schoon. Personeel zeer vriendelijk

Cons:

De locatie was erg schokwekkend. Veel junkies, dealers zoveel en zo erg aan toe nog nooit gezien.

2026-06-30 via Nuitee
K
Klaus solo_traveller de
9
2026-06-29 via Nuitee
I
Irmgard solo_traveller de
3
Pros:

Dieses Hotel werde ich nicht mehr buchen die Niddastrasse ist von Dreck und Obdachlosen Menschen nicht zu überbieten.

Cons:

Die Straße ist ein einzige Müllhalde und mit zerbrochenen Glas übersät obdachlose recht und links der Straße mit spritzen in der Hand.
Es richt nach Urin und Dreck.
Das Personal ist total überfordert, alle Gäste die einchecken wollten mussten sehr lange auf ein Zimmer warten.

2026-06-29 via Nuitee
E
Eduardo solo_traveller br
10
Uma estadia muito agradável
Pros:

O hotel é ótimo, confortável, silencioso, o atendimento é super acolhedor e tudo muito limpo. Foi possível fazer check-in antecipado e isso foi muito bom. A localização é excelente, perto de tudo o que eu precisava (transporte público e supermercado), fácil para ida e volta ao aeroporto, e a uma pequena caminhada do centro histórico. Todos os empregados do hotel com quem eu interagi foram ótimos. Me receberam de forma muito acolhedora e sempre que pedi informações para me deslocar pela cidade também foram muito solícitos. Minha estadia foi muito agradável.

Cons:

Por ser uma região central, o número de moradores de rua ou de pessoas que consomem drogas nas ruas é alto. Isso assusta um pouco no início, mas logo se percebe que não são pessoas das quais se deve sentir medo, e sim compaixão pela situação que estão vivendo naquele momento, torcendo para que superem essa fase.

2026-06-29 via Nuitee
P
Pascal family_with_children nl
8
Goed hotel jammer van de lokatie
Pros:

Kamer en ontbijt

Cons:

Locatie

2026-06-29 via Nuitee
S
Simon solo_traveller de
7
Pros:

Sauberkeit und klimatisiertes Zimmer

Cons:

Umgebung vor dem Hotel sehr unsauber und man hat sich nicht wirklich wohl und sicher gefühlt.
Zudem sehr hellhörige Zimmer, man hat viele Geräusche gehört.

2026-06-29 via Nuitee
J
Julian solo_traveller de
7
2026-06-28 via Nuitee
T
Thiago couple br
9
2026-06-28 via Nuitee