Beau Rivage Hotel

Hotels
Relais & Châteaux
8.8 (1582 reviews)
1, Esplanade du Mont-Blanc , Neuchâtel , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
High prices for some services
Inconsistency in service delivery

Categories

Cleanliness
8.34
Some reviews indicated a need for updates, affecting perception of cleanliness.
Service
9.31
Staff were very friendly and professional; minor issues mentioned do not overshadow overall positive experiences.
Location
9.35
Consistently praised for its excellent location by various reviewers.
Room Quality
8.3
Spacious rooms noted, but some comments suggested they feel outdated.
Amenities
8.83
Some amenities like SPA access were a concern, but overall good feedback on offerings.
Value for Money
8.29
Prices of some services deemed high compared to offered value.
Food and Beverage
8.84
Breakfast quality praised, though prices were questioned by some.
Overall Experience
9.11
Overall high satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:47

Property Description

Luxurious Accommodations with Modern Amenities

Experience the epitome of luxury at Beau Rivage Hotel in the heart of Switzerland's watch-making district. Indulge in beautifully furnished rooms with free WiFi, air conditioning, and private bathrooms.

Wellness Oasis with Spectacular Views

Relax and rejuvenate at the on-site wellness area with a massage parlour, fitness centre, and steam bathtub. Take in breathtaking views of Lake Neuchâtel and the mountains from the terrace.

Culinary Delights and Elegant Dining

Start your day with a delicious breakfast and savor high-end Swiss cuisine at the restaurant. Enjoy snacks at the Veranda Bar and cocktails at the Lake-Side Lounge.

Book now to immerse yourself in luxury and elegance at Beau Rivage Hotel.

Important information:

In order to better serve you, the hotel offers two dining areas. We kindly ask that you refrain from having outside food delivered, as a charge of 50 CHF per delivery will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1582 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
G
Giorgio couple ch
9
2026-06-13 via Nuitee
E
Elsa solo_traveller fr
10
Pros:

Super hôtel je recommande vivement

2026-06-08 via Nuitee
K
Kovacs solo_traveller ch
10
2026-06-08 via Nuitee
E
Egzon solo_traveller ch
4
2026-06-07 via Nuitee
G
gregoire couple ch
10
Pros:

Minibar offert. Suffisamment rare pour être relevé. Et personnel d'accueil formidable.

Cons:

Le petit-déjeuner jusqu'à 11h aurait été un plus.

2026-06-07 via Nuitee
S
Stazi couple it
9
Senz’altro da consigliare
Pros:

Posizione, camere, pulizia, bagno

Cons:

Ho dovuto richiedere le ciabattine da camera e in una camera matrimoniale con due persone ospiti é stata fornita una sola cuffia nonostante la richiesta di due e oltre al pagamento anticipato già effettuato abbiamo dovuto lasciare all’arrivo la cauzione di 400 euro

2026-06-07 via Nuitee
M
Maya solo_traveller fr
7
Très bel hôtel, idéalement placé… le service mérite un peu d’amélioration.
Pros:

Très bel emplacement, très bel hôtel, très confortable

Cons:

Le service est moyen, le personnel au bar n’a pas été très accueillant avec nous le premier soir, le voiturier était tendu, et moyennement agréable.

2026-06-07 via Nuitee
C
Christoph extended_group ch
10
War super
Pros:

Sehr freundliches Personal, an allen Stellen

2026-06-06 via Nuitee
A
Anthony couple fr
10
2026-06-06 via Nuitee
H
howard extended_group gb
7
Pros:

Good location and friendly staff

Cons:

The restaurant was closed. This was frustrating as it was one of the deciding factors in choosing the hotel.

2026-06-06 via Nuitee
G
Graziella solo_traveller ch
9
Pros:

Perfekte Lage direkt am See. Alle waren sehr zuvorkommend und freundlich.

2026-06-05 via Nuitee
M
Marlise couple ch
9
Pros:

Sehr grosses schönes Zimmer.
Parkplätze für E-Bikes stehen im Parkhaus zur Verfügung.

Cons:

Der Herr beim Morgenbuffet ist unmotiviert 😒

2026-06-05 via Nuitee
H
Heinz extended_group ch
7
2026-06-05 via Nuitee
J
jean paul solo_traveller fr
8
Cons:

Le petit déjeuner, les viennoiseries ne sont vraiment pas terribles ( aucune différence avec 1 ibis ) pas de gâteaux fait maison, l'œuf que j'ai demandé, à la coque, n'était pas bien cuit,...donc le prix est très cher, pour la Qualité du petit déjeuner.

2026-06-05 via Nuitee
K
Karin solo_traveller ch
9
Schöner Aufenthalt direkt am See
Pros:

Sehr gutes Frühstück, freundliches Personal, grosszügige Zimmer und schöne Lage direkt am See.

Cons:

Die Lüftung im Gang war recht laut.

2026-06-05 via Nuitee
A
Alexandre solo_traveller ch
10
2026-06-04 via Nuitee
D
Damian couple pl
9
2026-06-03 via Nuitee
A
arnaud solo_traveller fr
10
2026-06-02 via Nuitee
J
Joelle couple ch
9
Pros:

Emplacement exceptionnelle et gentillesse du personnel

2026-06-02 via Nuitee
V
Viviane Bays solo_traveller fr
9
Pros:

The location the staff except for the director of the hotel who was extremely rude

Cons:

The director attitude when I mention to him that the breakfast costing 80 euros for 2 was a real chaos due to staff who had no experience a broken toaster and a lack of food on the buffet table.
To add to this the air con was not working well which was really a must since it was so hot.
He was on the defensive finding excuses to cut a long story short he was not receptif and unapologetic
This is when we paid 1900 euros for 5 nights

2026-06-02 via Nuitee