Hotel Metropolitan Saitama-Shintoshin

Hotels
•
JR-EAST HOTELS
8.8 (2340 reviews)
11-1 Shintoshin, Chuo-ku , Saitama , JP
+81 48-851-1111

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Some plumbing issues
Price fluctuations during events

Categories

Cleanliness
8.7
Rooms are described as clean and well-kept, though a minor issue was noted with plumbing.
Service
9.2
Staff were consistently praised for their excellent service and responsiveness.
Location
9.2
The hotel's proximity to Saitama Super Arena and major amenities is highly advantageous.
Room Quality
8.7
Rooms were spacious and comfortable, though one review noted some issues with bed placement.
Amenities
8.7
Amenities such as coffee and tea service were not mentioned, but overall quality was noted as good.
Value for Money
8.2
Some guests felt the price was high given the events, affecting perceived value.
Food and Beverage
8.7
Breakfast options were described as good and satisfying by several guests.
Overall Experience
9
General feedback points to a very positive stay, with multiple intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:50

Property Description

Luxurious 4-Star Accommodation
Hotel Metropolitan Saitama-Shintoshin offers a luxurious 4-star experience in the heart of Saitama. Enjoy the convenience of being just 400 meters from the renowned Saitama Super Arena and a short distance from Saitama Stadium 2002.

Modern Amenities and Services
Experience comfort and convenience with our 24-hour front desk, on-site restaurant, and free WiFi throughout the property. Unwind in air-conditioned rooms equipped with essential amenities such as a flat-screen TV, safety deposit box, and a private bathroom with a refreshing shower.

Explore Nearby Attractions
Discover nearby attractions like the SKIP CITY Visual Museum and Kawaguchi Science Museum, both just 13 km away. With Tokyo Haneda Airport a mere 51 km from the hotel, your stay at Hotel Metropolitan Saitama-Shintoshin promises both luxury and accessibility.

Book now for an unforgettable stay at Hotel Metropolitan Saitama-Shintoshin!

Important information:

Superior Triple Room - Non-Smoking, a maximum of 2 children aged age: 0 – age: 6 years can stay free of charge when using existing bedding.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 2340 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
T
Tomoo • couple • fr
9
とにかく便利な場所にある
Pros:

さいたま新都心まで一足、東京に出るのにも便利、大宮まで一駅の距離で新幹線へのアクセスも良い

2026-10-31 • via Nuitee
M
Manaka • solo_traveller • jp
8
2026-10-30 • via Nuitee
Ｋumiko • solo_traveller • jp
7
2026-10-30 • via Nuitee
心寧 • couple • jp
10
Pros:

YouTube見れる

2026-10-29 • via Nuitee
M
Mitsuhisa • solo_traveller • jp
9
良かったです。駅からほんとに近いです
Pros:

朝食が美味しかったです。

2026-10-29 • via Nuitee
K
K • solo_traveller • jp
9
2026-10-28 • via Nuitee
Y
Yasumasa • couple • jp
9
2026-10-27 • via Nuitee
S
susumu • solo_traveller • jp
9
Pros:

ロケーションと部屋からの眺めが良かった

2026-10-27 • via Nuitee
I
ILKER TALHA • solo_traveller • tr
10
Fiyat/Performans Max
Pros:

Tesis gayet düzenliydi, lükstü, çalışanlar çok ilgiliydi. Bagaj transferi konusunda çok yardımcı oldular. Hepsi güler yüzlüydü kesinlikle tavsiye ediyorum

2026-10-26 • via Nuitee
L
Linda Rahadian • family_with_children • id
8
2026-10-25 • via Nuitee
K
kayo45 • family_with_children • jp
10
2026-10-23 • via Nuitee
A
Axel • couple • de
8
2026-10-23 • via Nuitee
M
MAEDA • solo_traveller • jp
8
2026-10-23 • via Nuitee
千葉 • solo_traveller • jp
8
朝食満足！
Pros:

朝食バイキングがお得で満足度高い
駅チカでアクセス良好

Cons:

館内の自販機が6階に集約されてて他の階から行くのが少々面倒
エレベーターから部屋への動線が少々分かりづらいかも

2026-10-23 • via Nuitee
N
NAGAKURA • solo_traveller • jp
8
2026-10-22 • via Nuitee
H
hiroyuki • couple • jp
10
2026-10-19 • via Nuitee
T
Tomoo • solo_traveller • fr
9
2026-10-17 • via Nuitee
S
SHENG TZU • family_with_children • tw
10
2026-10-17 • via Nuitee
美恵 • family_with_children • jp
8
Cons:

温泉があれば最高

2026-10-13 • via Nuitee
H
Hayato • solo_traveller • jp
10
2026-10-12 • via Nuitee