Toyoko Inn Cebu

Hotels
•
Toyoko Inn
8.2 (1392 reviews)
J Center Mall, 165 A. S. Fortuna Street, Bakilid, Cebu , Cebu City , PH
+63 32 255 1045

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Quality food
Good amenities
Cons:
Issues with cleanliness (bugs)
Checkout timing
Some amenities need upgrades

Categories

Cleanliness
7.28
Several reviews mentioned cleanliness positively, but one indicated issues with bugs.
Service
8.75
Staff friendliness and helpfulness were frequently praised.
Location
8.79
Location was highlighted as excellent due to nearby amenities and attractions.
Room Quality
7.74
Rooms were generally clean and comfortable, with some mentions of outdated facilities.
Amenities
7.77
Amenities were good but could use updates, particularly the fitness center.
Value for Money
8.23
Overall value was seen positively, especially considering the breakfast included.
Food and Beverage
8.78
Breakfast buffet and overall food quality received high praise.
Overall Experience
8.25
Most guests expressed a strong desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:40

Property Description

Convenient Amenities
Featuring a 24-hr front desk, free shuttle service, and complimentary WiFi, Toyoko Inn Cebu ensures a hassle-free stay for guests.

Comfortable Rooms
The air-conditioned rooms are well-equipped with a flat-screen TV, safety deposit box, and refrigerator. Guests can enjoy the convenience of a private bathroom with free toiletries and select rooms even offer a kitchenette and dining area.

Accessible Location
Situated just a few kilometers from key attractions like SM City Cebu and Ayala Center Cebu, with the airport nearby, Toyoko Inn Cebu offers both convenience and accessibility for travelers.

Book your stay at Toyoko Inn Cebu now for a seamless and enjoyable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CEB

Location

Guest Reviews

8.2
Based on 1392 reviews
Cleanliness: 7.28
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.25
N
Norman • family_with_children • us
7
Will stay again in a better room
Pros:

Breakfast was great

Cons:

Our sinks faucet was rusty and there was no hot water

2026-10-11 • via Nuitee
K
Kesse Ann • family_with_children • ph
7
Pros:

food is excellent

2026-10-10 • via Nuitee
T
Tohru • solo_traveller • jp
9
Pros:

Their airport shuttle service is amazing. My late night flight arrived an hour early and they had checked the flight status and were waiting for me, saving me the hour!

2026-10-08 • via Nuitee
A
Antonieta • couple • ph
5
2026-10-08 • via Nuitee
J
jeff • solo_traveller • us
8
Pros:

Entire staff especially Caroline and the Japanese lady at the front desk.

Cons:

Room construction across the hall.

2026-10-07 • via Nuitee
E
Eduard • family_with_children • ru
10
Pros:

Great place especially a breakfast😀

2026-09-17 • via Nuitee
L
László • family_with_children • hu
10
2026-09-14 • via Nuitee
D
Daniel • couple • ph
10
awesome
Pros:

Everything is Good

Cons:

everythinng

2026-09-14 • via Nuitee
T
Tommy • solo_traveller • us
10
Pros:

Very good location

2026-09-14 • via Nuitee
J
Jochen • family_with_children • de
9
Wir waren sehr zufrieden und kommen gerne zurück.
2026-09-12 • via Nuitee
E
EthelA • solo_traveller • gb
8
2026-09-12 • via Nuitee
J
James • couple • gb
9
Great easily accessible option for Cebu & airport
Pros:

Free hotel shuttles work very well.
Location in mall means there are many dining options instantly accessible.
Friendly helpful staff.
Close to airport.

Cons:

Only 1 thin pillow.
Rooms are very dated

2026-09-10 • via Nuitee
R
Ray • couple • us
7
Decent hotel for a cheap price.
Pros:

Breakfast menu considerably improved. More Western choices.

Cons:

Previous guest set the TV to Korean. Had to call IT to resolve.

2026-09-08 • via Nuitee
A
Analiza • solo_traveller • us
8
2026-09-08 • via Nuitee
E
ESCORIAL • solo_traveller • ca
8
Pros:

Food, receptionists, staff, shuttle service

Cons:

One of the room that I paid for,the room was wet whole night

2026-09-07 • via Nuitee
W
WEN YING • couple • tw
10
Pros:

櫃檯人員很親切

Cons:

隔音不是很好

2026-09-04 • via Nuitee
C
chiajung • solo_traveller • tw
5
Pros:

位置很好
一貫的東橫inn設備

Cons:

反潮嚴重，
外面下雨裡面地上濕濕黏黏的
餐點就是菲式不美味，比不上日本的toyoko inn

2026-09-03 • via Nuitee
K
kota • solo_traveller • jp
1
Pros:

東横インであること
立地

Cons:

セルフでの洗濯の料金を特に説明もなく、
1800円ほど請求をされ、
流石に高いと思ったため、
経緯等説明したが、一切聞き入れず、
その後、まるでこちらがクレーマーであるかのような扱いを本当に一部の従業員（日本の方にされ続けた。
その割に、自分が使っている割り当てられた洗濯の場所の他の人が無断で使っていたり、
トイレットペーパーや部屋の清掃などこちらが聞かないと説明がされなかったり、
よくわからないエコステイという扱いになっていたり、
肝心なことがわからず、安心して生活ができなかった。
これは本当に一部の従業員の方であり、
他の方々は親切に誠実に対応してくださった。

あの方がいる限り、お勧めできないし、
洗濯料金が、セルフで1800円というのは本当に高い請求だと思う。

2026-09-03 • via Nuitee
S
Sadora • solo_traveller • ph
9
2026-09-03 • via Nuitee
P
Pitos • family_with_children • ph
9
2026-09-03 • via Nuitee