ONOMO Hotel Waterfront

Hotels
ONOMO HOTELS
8.2 (2899 reviews)
24 Alfred Street, Cape Town CBD , Cape Town , za

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Good breakfast
Cons:
Limited room amenities
Issues with room cleanliness
Loud rooms

Categories

Cleanliness
7.7
Issues with room preparation and hygiene were noted.
Service
8.7
Very kind and efficient staff; positive reviews on service.
Location
9.2
Perfect location near V&A Waterfront; very secure area.
Room Quality
7.2
Concerns about small rooms, lack of amenities like a window and closet.
Amenities
7.7
Limited refrigeration options and breakfast choices.
Value for Money
8.2
General satisfaction but some amenities felt lacking.
Food and Beverage
8.2
Good breakfast selection, but limited options.
Overall Experience
8.7
Mixed feelings, but overall a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:08

Property Description

Modern and Convenient Accommodation
Signature Lux Hotel by ONOMO offers stylish accommodation just minutes away from the V&A Waterfront and CTICC. The air-conditioned rooms are equipped with modern amenities including a smart TV and USB wall chargers.

Dining Experience at Vivaldi
Indulge in a culinary experience at Vivaldi, the hotel's restaurant and bar, serving delicious meals throughout the day. Room service is also available for your convenience from Monday to Saturday.

Prime Location and Exceptional Service
Benefit from the hotel's prime location near Cape Town's city center and Cape Quarter. The multilingual staff at the 24-hour reception are ready to assist you in planning your stay, ensuring a memorable experience.

Book your stay at Signature Lux Hotel by ONOMO for a delightful and convenient experience in Cape Town!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs ZAR 65 per day.

Location

Guest Reviews

8.2
Based on 2899 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.7
A
Alcino couple br
9
Pros:

O atendimento foi ótimo. Café da manhã bem servido. Localização muito boa. Valor compatível.

2026-07-04 via Nuitee
E
Edward couple ch
7
Very clean, central and safe
Pros:

Very central to the V&A Waterfront

Cons:

Would be good to include breakfast

2026-07-03 via Nuitee
P
PATRÍCIA solo_traveller br
9
Voltaria com certeza
Pros:

Do atendimento gentil, alegre e atenciosol do pessoal do restaurante Vivaldi.
Destaco alguns que perguntei os nomes Laverne, Que, Byron...e todos os demais que não sei os nomes.

Cons:

O atendimento de algumas recepcionistas poderia ser mais atencioso.

2026-07-02 via Nuitee
M
Miguel solo_traveller de
8
2026-07-01 via Nuitee
M
Michelle solo_traveller za
8
Pros:

The reception staff were incredible

Cons:

It was a bit noisy

2026-07-01 via Nuitee
M
Matthew couple gb
7
Great Location with many restaurants near by.
Pros:

Very nice location for you to get to the V&A which was great for food. Reception staff where very friendly and helpful. Breakfast was good and they got additional gluten free bread as we requested.

Cons:

A couple of times, it seemed like our room wasn't properly serviced by housekeeping, and the room door was left unlocked when we were out. This was not very secure.
The Breakfast was great and they accommodated the gluten free requirement, however at dinner there must have been either cross contamination of food, or there was gluten in the dinner, which made my wife ill

2026-06-30 via Nuitee
A
Aygül Aslı couple tr
9
Pros:

Konumu , çalışanları çok iyiydi.

Cons:

Odada telefon yoktu, acil durumlar için olmalı bence.

2026-06-30 via Nuitee
G
Gavin family_with_children za
5
Average
Pros:

Friendly staff and good location

Cons:

Shower was not working properly

2026-06-29 via Nuitee
S
Sebastian family_with_children de
8
2026-06-29 via Nuitee
A
AdaPale solo_traveller ro
9
2026-06-28 via Nuitee
S
Sonja solo_traveller fr
10
Pros:

Staff very nice and helpfull!

2026-06-28 via Nuitee
G
Gabriele family_with_children de
10
Super
Pros:

Ambiente, Service, Essen, Preis-Leistung

2026-06-26 via Nuitee
E
Elisabeth couple at
8
Ideal für die Vorübernachtung zur Kreuzfahrt
Pros:

Sehr freundliches und hilfsbereites Personal, Frühstück mit großer Auswahl und gutem Kaffee. Leistungsstarkes Wlan. Gute Lage nur ein paar Gehminuten von der Waterfront entfernt.

Cons:

für längere Aufenthalte fehlt ein Schrank, einzige Möglichkeit Kleidung aufzuhängen oberhalb des Waschbeckens

2026-06-24 via Nuitee
A
Alexsandro Luiz de solo_traveller br
6
2026-06-24 via Nuitee
A
Alexandra family_with_children de
7
2026-06-24 via Nuitee
P
Patrick couple nl
8
2026-06-21 via Nuitee
K
Keith solo_traveller au
8
A comfortable small hotel in a historic building close to the safe lively V&A Waterfront.
Pros:

A comfortable small hotel in a historic building close to the safe lively V&A Waterfront.

Cons:

Nothing

2026-06-21 via Nuitee
F
Friede family_with_children gb
10
Good value for money
Pros:

Much enjoyed our stay!

2026-06-20 via Nuitee
R
Rossella solo_traveller ch
9
2026-06-20 via Nuitee
F
Flavio couple br
8
Excelente
Pros:

Localização e cordialidade dos funcionários

Cons:

O quarto sem janela

2026-06-19 via Nuitee