ONOMO Hotel Waterfront

Hotels
•
ONOMO HOTELS
8.2 (2878 reviews)
24 Alfred Street, Cape Town CBD , Cape Town , za

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Good breakfast
Cons:
Limited room amenities
Issues with room cleanliness
Loud rooms

Categories

Cleanliness
7.7
Issues with room preparation and hygiene were noted.
Service
8.7
Very kind and efficient staff; positive reviews on service.
Location
9.2
Perfect location near V&A Waterfront; very secure area.
Room Quality
7.2
Concerns about small rooms, lack of amenities like a window and closet.
Amenities
7.7
Limited refrigeration options and breakfast choices.
Value for Money
8.2
General satisfaction but some amenities felt lacking.
Food and Beverage
8.2
Good breakfast selection, but limited options.
Overall Experience
8.7
Mixed feelings, but overall a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:08

Property Description

Modern and Convenient Accommodation
Signature Lux Hotel by ONOMO offers stylish accommodation just minutes away from the V&A Waterfront and CTICC. The air-conditioned rooms are equipped with modern amenities including a smart TV and USB wall chargers.

Dining Experience at Vivaldi
Indulge in a culinary experience at Vivaldi, the hotel's restaurant and bar, serving delicious meals throughout the day. Room service is also available for your convenience from Monday to Saturday.

Prime Location and Exceptional Service
Benefit from the hotel's prime location near Cape Town's city center and Cape Quarter. The multilingual staff at the 24-hour reception are ready to assist you in planning your stay, ensuring a memorable experience.

Book your stay at Signature Lux Hotel by ONOMO for a delightful and convenient experience in Cape Town!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs ZAR 65 per day.

Location

Guest Reviews

8.2
Based on 2878 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.7
D
Dirceu • solo_traveller • br
9
Excelente opção.
Pros:

Localização e presteza dos funcionários.

Cons:

Tarifa.

2026-06-13 • via Nuitee
K
Kirill • extended_group • se
9
An enjoyable
Pros:

As a 3-star hotel, Onomo exceeded my expectations. The staff are very friendly and attentive and ready to go an extra mile to meet the client's request. I really appreciated that. The room was spacious and the room service consistently meticulous. The hotel itself is in a safe walkable area not far from from the busy Waterfront streets. On top of that, we were quite stunned by the design of the rooms and restaurant.

Cons:

Apart from a chaotic transfer from the airport, the experience was smooth and enjoyable. There were a couple of times I noticed the fresh sheets and towels had deep non-washable stains. I've also spotted a cockroach in the breakfast service area once. This incident was addressed quickly and professionally.

2026-06-13 • via Nuitee
E
EDELCIO • solo_traveller • br
6
First stay last stay .
Pros:

Gentileza dos funcionários e café da manhã

Cons:

Vaso sanitário junto da cama , sem armários, ar condicionado configurado e travado em 22°, predio antigo adaptado para hotel.

2026-06-13 • via Nuitee
A
ABDULMALIK • extended_group • sa
3
The location was good, but the rooms were small and the overall value did not match the price paid.
Pros:

The location of the hotel was good and convenient, and that was the main positive aspect of the stay.

Cons:

The hotel location was convenient, but unfortunately the accommodation did not meet our expectations for the price paid.

The rooms were very small, with a structural column in the middle of the room that reduced the usable space. The bathroom was completely enclosed with glass, which did not feel very comfortable from a privacy perspective.

There were no telephones in the rooms, and if guests needed assistance or any service, they had to go down to reception in person. In addition, the hotel seemed to have a limited number of elevators, which could be inconvenient during busy periods.

Overall, we felt that the value received did not match the price we paid.

2026-06-13 • via Nuitee
T
Tatiana • solo_traveller • br
10
2026-06-11 • via Nuitee
L
Luisa Dolores • couple • es
10
2026-06-10 • via Nuitee
D
Dennis • solo_traveller • nl
6
prima
Pros:

Ligging van het hotel en het personeel waren beiden prima. Het is een vrij net hotel en modern ingericht met een fijn reataurant erbij.

Cons:

De kamer was een kabinet kamer zonder daglicht. Op de gang scheen wel licht waardoor ik nog steeds wakker werd van het licht.

2026-06-09 • via Nuitee
F
Fernando • family_with_children • br
9
Ótima opção!!
Pros:

Excelente opção, razoávelmente próximo ao Waterfront. único pecado é a ausência de estacionamento, pois é um prédio antigo reformado, mas na rua é possível estacionar com total segurança. Quarto muito bom e confortável, recomendo a todos.

2026-06-08 • via Nuitee
L
Lucas • extended_group • br
9
Excelente localização.
Pros:

Excelente localização com ótimo café da manhã.

2026-06-07 • via Nuitee
A
AdaPale • couple • ro
9
Great price for near Waterfront location
Pros:

Excellent location, great breakfast. Very close to Waterfront and Gold Restaurant. Decent room for the price and place. Free parking on the street, good wi-fi.

Cons:

All good.

2026-06-06 • via Nuitee
P
Paul • solo_traveller • au
8
2026-06-06 • via Nuitee
B
Bettina • solo_traveller • de
9
2026-06-04 • via Nuitee
J
joseph • couple • us
10
Pros:

Location, friendly staff

2026-06-04 • via Nuitee
L
Luidmila • family_with_children • mz
9
Lovely
Pros:

Everything, especially the breakfast team, did an amazing job.

Cons:

The room cleaning service is doing its job very slowly.

2026-06-04 • via Nuitee
C
Christian • couple • ch
9
2026-06-03 • via Nuitee
G
Giancarlo • couple • za
8
2026-06-01 • via Nuitee
A
Amanda • couple • au
7
Great location but tiny room.
Pros:

The location was great

Cons:

The room was very cramped. Our room would suit a single person not a couple. The vanity was in the main room and there was very little privacy in the ‘bathroom’.

2026-06-01 • via Nuitee
V
VELEIDA • couple • br
9
Gostei muito
Pros:

Atendimento, café da manhã, localização, tudo ótimo

Cons:

O quarto poderia ser maior

2026-05-31 • via Nuitee
A
Antony • solo_traveller • gb
9
Pros:

Close to everything

Cons:

N/A

2026-05-30 • via Nuitee
G
Geoffrey • solo_traveller • ug
7
It was good, except missing out on breakfast.
Pros:

The location is prime and high end with maximum securityat tge Waterfront.Though I booked with breakfast but I don't know why booking.com scrapped it off. Is it possible for a prudent individual to sleep in an hotel without breakfast?

Cons:

Nothing

2026-05-29 • via Nuitee