The Family Hotel

Hotels
7.9 (527 reviews)
607 High Street , Maitland , AU

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Value for money
Friendly staff
Good location
Cons:
Limited food options
Room comfort issues
Cleanliness concerns

Categories

Cleanliness
7.15
Some complaints about the room and bathroom conditions.
Service
8.65
Staff were friendly and accommodating, with great attention to requests.
Location
8.15
Central location with convenient access to transportation.
Room Quality
7.15
Rooms described as basic and some issues with comfort noted.
Amenities
8.15
Decent amenities, but some limitations regarding food options.
Value for Money
8.65
Good value for families, though some felt the rooms were overpriced.
Food and Beverage
7.15
Limited menu options noted; some food quality complaints.
Overall Experience
8.15
A generally pleasant stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:56

Property Description

Charming Family Hotel in Maitland

Convenient Location: Located just 32 km from Hunter Valley Gardens, The Family Hotel offers a peaceful retreat with easy access to nearby attractions.

Cozy Accommodations: Each room is equipped with a flat-screen TV and complimentary toiletries, ensuring a comfortable stay for all guests.

On-Site Dining and Entertainment: Guests can enjoy the convenience of a restaurant and bar on the premises, perfect for unwinding after a day of exploring.

Ready to experience a relaxing stay at The Family Hotel? Book now to secure your spot at this welcoming retreat in Maitland.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.9
Based on 527 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.15
Overall Experience: 8.15
S
Stephen • solo_traveller • au
8
Pros:

Great old pub, with comfortable room and very good food. Nice staff.

Cons:

All ok.

2026-09-20 • via Nuitee
M
Madeline • couple • au
10
2026-09-19 • via Nuitee
M
Madeline • couple • au
10
2026-09-19 • via Nuitee
M
Madeline • couple • au
10
2026-09-19 • via Nuitee
M
Madeline • couple • au
10
2026-09-19 • via Nuitee
S
Suzanne • solo_traveller • au
10
Can't wait to come back!
Pros:

I love this gorgeous little pub with its funky bar and super cute and comfortable rooms. It's unique. So many pubs seem to lack soul now, while this one has it in spades. And the staff are brilliant - young, full of verve, and obviously happy to be there. Plus the food rocks.

Cons:

Nothing.

2026-09-16 • via Nuitee
S
Smith • solo_traveller • au
4
Pros:

That it had written history. The visual look. The balcony

Cons:

The bed!!!! Omg the bed was like concrete. I was going to stay another night until I laid on the bed!!!

2026-09-16 • via Nuitee
D
Diana • couple • au
8
Great value stay.
Pros:

The rooms were spacious and the beds comfortable. The kitchenette was perfect for making tea and coffee and for storing a few cold items. The music from the pub below finished at 10pm and was good music in any case. Meals and drinks were reasonable value downstairs.

Cons:

The $20 steak night deal was just steak and chips. Had to pay extra for any veg/salad and for gravy. Bit disappointing.

2026-09-14 • via Nuitee
D
Dallas • solo_traveller • au
8
Pros:

Lovely staff , nice room

2026-09-12 • via Nuitee
D
Dave • couple • au
10
2026-09-11 • via Nuitee
C
Cedric • solo_traveller • au
8
2026-09-06 • via Nuitee
D
Dave • solo_traveller • au
1
2026-08-17 • via Nuitee
J
June • extended_group • au
9
Pros:

Beautiful Atmosphere of the accommodation

Cons:

Please put blankets on beds during winter months.

2026-08-16 • via Nuitee
C
Charmaine • couple • au
7
Loved the vibe
Pros:

Gorgeous aesthetic and unique experience

2026-08-16 • via Nuitee
J
Jessica • solo_traveller • au
2
2026-08-10 • via Nuitee
J
Jill • solo_traveller • au
8
Pros:

Had a great stay here. The staff were really friendly on arrival and showed me around. The room was spacious and very clean with everything needed for a comfortable night. The coffee was good too!

2026-08-07 • via Nuitee
P
Paul on Holiday • couple • au
8
Very nice accommodation for the price, we would hapilly return!
Pros:

Lovely Old pub that has Accommodation upstairs, for some reason my booking info didn't come through to me prior to arriving, but it wasn't an issue as it was all sorted quickly at the Bar by the helpful staff. The room itself was very spacious and clean/comfortable, and there was a heater that we put to use for the evening. The booking mentioned tea and coffee facilities were available, but we didn't actually look for them, as we had an event on nearby so we really only used the Accommodation as a place to sleep. would happily stay there again!

Cons:

If we had noticed when we arrived, we would have asked for an extra blanket as the bed was only just warm enough when we had the heater on, unfortunately by the time we got back to the room the Pub was closed so we coudn't do anything about it, aside from that the bed was really comfy.

2026-08-03 • via Nuitee
J
Jo • solo_traveller • au
8
2026-07-25 • via Nuitee
Y
Yvette • couple • au
8
2026-07-19 • via Nuitee
D
David • extended_group • au
6
Pros:

Convenience

Cons:

Rooms smelled a little musty and one was quite cold

2026-07-18 • via Nuitee