Bankside Hotel, Autograph Collection

Hotels
Autograph Collection
10 (506 reviews)
2 Blackfriars Road, Upper Ground , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean and comfortable rooms
Delicious food
Cons:
Room prices can be high
TV could be improved

Categories

Cleanliness
10
Guests praised the hotel's cleanliness, describing it as 'super clean' and 'top-notch'.
Service
10
Multiple reviews highlighted the staff's friendliness and helpfulness, with specific mentions of outstanding service.
Location
10
The hotel's location was frequently described as excellent, with easy access to nearby stores and transport.
Room Quality
10
Rooms were described as comfortable and well-maintained, contributing to a positive stay experience.
Amenities
10
Amenities were well-received, though some guests wished for smart TVs.
Value for Money
10
While some found the room prices high, others felt the quality justified the cost.
Food and Beverage
10
Guests enjoyed the food options available, referring to it as 'very good' and a highlight of their stay.
Overall Experience
10
Overall guest sentiment was overwhelmingly positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:17

Property Description

Luxurious Accommodation
Bankside, Autograph Collection offers elegantly designed rooms with modern amenities including flat-screen TVs and en-suite bathrooms with premium toiletries. The hotel's prime location near London Eye and various attractions makes it an ideal choice for travelers seeking comfort and convenience.

Dining Experience
Indulge in a culinary journey at the on-site restaurant, serving a delectable selection of British dishes along with vegetarian and gluten-free options. Start your day with a delicious à la carte breakfast and unwind in the evening with a refreshing drink at the hotel's bar.

Event Facilities and Fitness Center
Whether you're hosting a business meeting or a special event, take advantage of the hotel's versatile meeting spaces. Stay active during your stay by visiting the fitness center or relax on the outside terrace. Bankside, Autograph Collection ensures a memorable stay for every guest.

Book your stay now at Bankside, Autograph Collection for a perfect blend of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 27 per day.

Location

Property Video

Guest Reviews

10
Based on 506 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
P
Paolo family_with_children it
8
2026-05-27 via Nuitee
F
Fiona couple gb
10
2026-05-23 via Nuitee
D
Daniel solo_traveller hu
10
2026-05-19 via Nuitee
A
Amal couple ae
10
Pros:

Everything

2026-05-19 via Nuitee
K
Klemens family_with_children at
10
Pros:

Tolles Hotel in sehr guter Lage

2026-05-19 via Nuitee
M
Margot couple nl
9
2026-05-18 via Nuitee
C
Cristiano family_with_children ch
10
Pros:

Colazione
Camera
Accoglienza
Pulizia

2026-05-17 via Nuitee
A
Aleksander family_with_children pl
9
Pros:

Znakomita lokalizacja, perfekcyjna obsługa, bardzo czysto. Świetne śniadania. Fantastyczny design przestrzeni ogólnodostępnych - restauracja, recepcja, taras i lounge

Cons:

następnym razem zamawiam większy pokój

2026-05-14 via Nuitee
M
mollyd964 Family
10
Amazing hotel! Highly recommend
Pros:

This is a stunning hotel with all the British charm and high service you would want in a hotel experience. We go to London every few years and will now be staying here!

2026-05-11 via Tripadvisor
T
Travel60375350327 Couples
10
The front desk team was terrific!
Pros:

My husband and I stayed at the Bankside autograph collection hotel in London this past April. The front desk team conveyed such enthusiasm to be helpful in a myriad of ways that they set the stage for a wonderful stay. The room, restaurant and location were also lovely. But it was the front desk team— all of them— that we continue to rave about and that prompts us to recommend the Bankside to our friends!

2026-05-10 via Tripadvisor
S
snowmanonfire Couples Livingston, New Jersey
10
Casual Elegance and Superb Service on the Thames
Pros:

Simply outstanding in every way - walkable to most points of interest, taxi rank in front, excellent breakfast service with eggs cooked to order, staff goes above and beyond (including landing us tickets for Paddington the day before the show!), and a nicely outfitted gym with a Hydrow rowing machine (one of about 50 hotels worldwide that have one and if you are a Hydrower fantasize about Henley will working your splits on floor -2).

Sebastian, Leena, Anastasia and others made this a vacation to enjoy and remember

2026-05-10 via Tripadvisor
S
sofyak428 Friends getaway
10
favorite breakfast spot!!!
Pros:

we absolutely love having breakfast here after pilates with my friend — it has truly become our favorite breakfast spot 🤍

the atmosphere of the restaurant in a hotel is so calm, beautiful and unhurried, exactly the kind of place where you want to slow down and enjoy your morning. and the service is always impeccable.

a special thank you to Yulia and Anastasia — they are always so warm, friendly and welcoming, and make every visit feel extra special. thank you for creating such a lovely and nourishing experience every time!

2026-05-06 via Tripadvisor
A
Anton family_with_children at
10
Perfekt
Pros:

Alles

Cons:

Alles

2026-05-04 via Nuitee
7
784sharleneb Family Houston, Texas
10
Best hotel experience!
Pros:

I cannot speak highly enough about this hotel! I have been privileged to travel around the world, stay in very nice hotels, but the staff at the Bankside took our experience to another level. They go above and beyond to make their guests feel welcome and at home. Nothing was ever too much trouble, they took their time assisting us with directions and made wonderful recommendations, all which were 100% on point! The hotel itself is in a great location, across the road is the thames River, walking distance to the London eye, great restaurants and many attractions. The rooms at the hotel are spotlessly clean and very comfortable, they have a great restaurant and bar, they serve an incredible breakfast, have a coffee bar, complementary water stations on each floor and many other great features.
There is no doubt that we will stay at the Bankside again when we’re next in London! The staff there are truly an asset to Marriott!!

2026-04-25 via Tripadvisor
L
luciana extended_group it
10
Ottimo
2026-04-21 via Nuitee
4
479meghans Business
10
A London Stay That Feels Like Coming Home
Pros:

As one of Marriott’s top-tier Elite members, I spend a great deal of time in hotels across the world, and when I travel to London, Marriott's Bankside Hotel, Autograph Collection has become one of the few places that genuinely feels like a second home.

What keeps me coming back is not just the quality of the rooms, which are always comfortable, well-maintained, and exactly what you want after long days, but the people. Service is what separates a good hotel from a memorable one, and this property gets that absolutely right.

The team in the restaurant deserves special recognition. Over time, they have become more like family than hotel staff. Anastasiia and Yulia, both from Ukraine, are exceptional. Their warmth, professionalism, and genuine care create an atmosphere that is rare to find, especially for frequent travellers. They greet every guest with the deepest smiles and the warmest hearts, and they bring a level of kindness and humanity that stays with you long after checkout. They remember people, they make you feel seen, and they turn an ordinary breakfast or evening meal into something personal and welcoming.

That consistency matters. When you travel often, familiar faces and authentic hospitality make all the difference. This hotel delivers that every single time.

For anyone visiting London, especially frequent business travellers who value service as much as comfort, this is a property I would recommend without hesitation.

2026-04-20 via Tripadvisor
D
Dawn couple us
8
2026-04-18 via Nuitee
D
David solo_traveller ie
10
2026-04-14 via Nuitee
A
Andy couple gb
9
2026-04-12 via Nuitee
Y
Yury family_with_children ru
9
we'll stay in this hotel when we are in Lisbon next time
Pros:

Breakfast is very good.
Comfortable bads.
Super friendly and attractive stuff

Cons:

Nothing

2026-04-08 via Nuitee