The Gate Hotel Tokyo by Hulic

Hotels
8.8 (4723 reviews)
Chiyoda-ku Yuraukucho 2-2-3 , Tokyo , JP
+81 3-6263-8233

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent central Ginza location
Friendly and helpful staff (majority)
Attractive lobby and bar areas
Very good breakfast for many guests
Comfortable and clean rooms (despite size)
Nice amenities (pyjamas, evening snacks/wine)
Cons:
Rooms can be small and somewhat dated
Occasional blunt or unhelpful service at check-in/out
Some reports of dust and worn furnishings
Breakfast variety or value concerns for some guests
Hotel perceived as relatively expensive
Basic/limited dinner menu

Categories

Cleanliness
8.2
Generally clean as noted by multiple guests, but several reviews reported dust on shelves and worn surfaces in some areas.
Service
9
Mostly praised as friendly and helpful by many guests (late breakfast accommodated, attentive staff), though a few reports mention blunt or unhelpful service at check-in/out.
Location
9.6
Outstanding central Ginza location repeatedly praised for proximity to subway, stations, shopping and dining.
Room Quality
8
Rooms are generally comfortable and clean but often small and somewhat dated; some guests noted worn furniture and older in-room amenities.
Amenities
9
Lobby, bar, reception seating and extras (comfortable pyjamas, evening snacks/wine) received strong positive comments, even if some in-room amenities felt aged.
Value for Money
8
Perceived as a good hotel but on the pricier side; several guests felt breakfast or certain services offered mixed value.
Food and Beverage
9
Breakfast buffet is often described as very good/delicious; a few guests noted limited variety or concerns about value, but overall positive.
Overall Experience
9.6
Strongly positive overall with many guests saying they loved their stay or would return, driven mainly by location, facilities and generally good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Modern Accommodation and Prime Location
Discover The Gate Hotel Tokyo by Hulic, a contemporary property opened in December 2018, just a short walk from iconic landmarks like Marunouchi Building and Tsukiji Fish Market. Enjoy the convenience of a fitness centre and complimentary WiFi during your stay.

Comfortable Rooms and Delicious Breakfast
Relax in well-appointed guest rooms featuring flat-screen TVs and stylish decor. Wake up to a delicious set menu breakfast served daily on-site, ensuring a great start to your day of exploring Tokyo.

Exceptional Service and Welcoming Staff
Experience top-notch hospitality with multilingual staff fluent in English and Japanese, available 24/7 to cater to your needs. Don't miss the chance to unwind on the hotel's inviting terrace.

Book your stay at The Gate Hotel Tokyo by Hulic for a memorable and convenient Tokyo experience.

Important information:

All children will be applied adult rates.

The full amount of the reservation must be paid at check-in.

Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.

Early check-in and late check-out can be arranged upon request at an additional charge.

Please note, guests cannot choose the room view.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 4723 reviews
Cleanliness: 8.2
Service: 9
Location: 9.6
Room Quality: 8
Amenities: 9
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9.6
A
Andres • couple • ve
10
2026-10-31 • via Nuitee
J
Jane • solo_traveller • au
10
Short but Sweet. I would love to of stayed at the hotel for multiple nights.
Pros:

Beautifully appointed room. Very spacious and everything that a five-star hotel should be. Great location in the heart of Ginza.

Cons:

There was nothing that I didn't like about the Hotel.

2026-10-30 • via Nuitee
B
Barbara • couple • us
5
None memorable
Pros:

Not much honestly

Cons:

Staff was not friendly, pillows and bed were highly uncomfortable, location wasn’t ideal for what we were looking for. Only plus was HND airport was about 30 minutes away.

2026-10-29 • via Nuitee
J
Jan • extended_group • nl
10
2026-10-29 • via Nuitee
P
Paul • couple • au
10
We booked to stay on our return to Tokyo because it was so good.
Pros:

Great location and close to subway. Really nice, big room. Hotel reception sitting area and bar was great. Very nice breakfast. Staff were really friendly and helpful

Cons:

All good

2026-10-28 • via Nuitee
M
Mariko • family_with_children • ca
8
Pros:

Nice bathroom
Breakfast was good
Staff very friendly and helpful
Location amazing. So close to many train stations, restaurants and shopping

Cons:

Small variety of options for breakfast
Room was small but comfortable

2026-10-27 • via Nuitee
R
Regina • extended_group • au
10
2026-10-26 • via Nuitee
W
Winda • couple • hk
6
I may not stay at this hotel again. There are many better choices in the area.
Pros:

Couldn’t agree more with the convenient location of the hotel.

Cons:

The furnishings were a bit worn out. Some upper shelves at the bar area were dusty. And also I saw a thick layer of dust on the edge of the cupboard in the bathroom!! The front desk staff especially the male staff were quite blunt and not too friendly.

2026-10-26 • via Nuitee
M
Merja • couple • fi
9
Hieno päätös lomallemme Japanissa.
Pros:

Loistava sijainti. Hotelli vastasi hyvin tähtiluokitustaan. Plussaa hotellin tarjoamista mukavista pyjamista. Aamiaista tai muita aterioita emme testanneet. Lobby ja terassi viihtyisät.

Cons:

Aika korkea hinta. Hotellia oli vaikea löytää, koska lobby on 4. kerroksessa eikä kadulla ole selkeitä opasteita.

2026-10-25 • via Nuitee
T
Thibault • family_with_children • pt
9
Pros:

Location
Breakfast

Cons:

Basic dinner menu

2026-10-25 • via Nuitee
M
Mark • solo_traveller • de
10
2026-10-24 • via Nuitee
K
KATE • solo_traveller • tw
9
Pros:

Very good location ，perfect for shopping in ginza area,breakfast buffet is delicious

2026-10-23 • via Nuitee
S
sam • solo_traveller • jp
6
Very good stay, primarily driven by location and niceness of lobby. Staff and room were average.
Pros:

Location is excellent. I am a long time resident of Japan and the location can't be beat for this part of Tokyo. The rooms and facilities are clean as one would expect in Japan. The rooms were dated and the amenities in the rooms were somewhat lackluster for this price point. I was disappointed with the room quality, though it was generally comfortable.

Cons:

The room. Old carpet, furniture wasn't very usable, coffee, fridge and other amenities were old and not up to the standard.

2026-10-22 • via Nuitee
T
Tommi • family_with_children • fi
9
Pros:

Location, general classy appearance

Cons:

Rooms slightly outworn, breakfast offer bad value for money

2026-10-22 • via Nuitee
J
john • solo_traveller • us
10
Perfect location and excellent facility
2026-10-20 • via Nuitee
R
Rolf Peter • couple • ch
8
Gutes Hotel an toller Lage, sturer, eher schlechter Service beim Check In und Check out
Pros:

Super Lage, gute Aussicht auf Ginza, netter Feierabend Snack mit Gratiswein und mit toller Aussicht auf Ginza

Cons:

Unbeweglicher sturer Service, beim Check in, (erst ab exakt 15.00 Check in !) und keine Hilfe mit Koffern ! und Check out dasselbe, ebenso auch beim eher, mageren Morgenbuffet

2026-10-20 • via Nuitee
O
ofer • couple • il
8
2026-10-20 • via Nuitee
N
Natalie • couple • us
10
We loved staying here.
Pros:

Excellent location. Beautiful facilities and room.

2026-10-19 • via Nuitee
N
Natalie • couple • us
10
2026-10-19 • via Nuitee
M
Mamoru • extended_group • jp
7
快適
Pros:

立地が便利

Cons:

特には無い

2026-10-19 • via Nuitee