Nava Hotel Tawangmangu

Hotels
8.7 (53 reviews)
Jl. Grojogan Sewu Pintu II, Ngunut Lor , Tawangmangu , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Nice views
Friendly staff
Good family activities
Spacious rooms
Cons:
Dirty utensils
Loud music during events
Inconsistent management response

Categories

Cleanliness
7.8
Some dishes were found dirty and restaurant cleanliness must be improved.
Service
9.3
Staff are friendly and supportive, but issues with management responsiveness were noted.
Location
8.8
Good location for family activities.
Room Quality
9.3
Rooms are spacious, clean, and comfortable with beautiful views.
Amenities
8.8
Beautiful pool and good amenities.
Value for Money
8.8
Standard quality for this hotel tier.
Food and Beverage
7.8
Food is good, but service issues with loud events diminish the experience.
Overall Experience
9
Beautiful hotel with several pros, but noise could detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:38

Property Description

Luxurious Outdoor Pool and Garden
Nava Hotel Tawangmangu boasts an inviting outdoor swimming pool and a serene garden, perfect for relaxation and unwinding after a day of exploration.

Delicious Dining Options
Indulge in a culinary journey at the hotel's restaurant offering a variety of American, Chinese, and Indonesian cuisine. Halal dining options are also available upon request.

Convenient Amenities and Services
Enjoy the convenience of free WiFi, room service, and a 24-hour front desk at this 3-star hotel. The air-conditioned rooms are well-equipped with modern amenities, ensuring a comfortable stay.

Ready to experience a blend of comfort and convenience? Book your stay at Nava Hotel Tawangmangu now for a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for Rp 400,000 per person per night when using an existing bed.
    People no matter the age stay for Rp 400,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 53 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 9
M
modesta • extended_group • tw
8
First time staying at Nava, reserved two rooms with balconies. View from balcony was nice, facing to the west so we can
Pros:

Good view, friendly and helpfully staff, spacious room, breakfast variety

Cons:

need to get an improvement on the mattress, it was a bit saggy. Other than that was ok.

2026-06-21 • via Nuitee
N
Nicolas • couple • fr
8
2026-06-11 • via Nuitee
J
Johannes • solo_traveller • nl
8
2026-06-06 • via Nuitee
W
wibisono • couple • id
9
2026-05-31 • via Nuitee
B
Budi • solo_traveller • my
10
2026-05-08 • via Nuitee
P
Putri Dila • extended_group • de
9
2026-05-07 • via Nuitee
A
Andy • family_with_children • id
10
Pros:

Semuanya

Cons:

Tidak ada

2026-04-23 • via Nuitee
G
Giyatmi • couple • id
10
2026-03-29 • via Nuitee
L
Lia Agita • family_with_children • au
9
2026-03-24 • via Nuitee
N
Novita • family_with_children • id
9
Pemandangan indah, cuaca yg sejuk, staf nya ramah, hotel dan juga bersih
Pros:

Saya suka sekali hotel ini dan ingin kembali bermalam disini, semua nya saya suka👌👌🙏

2026-03-18 • via Nuitee
P
puspa • family_with_children • id
10
Pros:

infinity pool dan taman yg kids friendly..

2026-03-16 • via Nuitee
I
Indre • family_with_children • lt
5
2026-03-06 • via Nuitee
A
Atik • family_with_children • id
10
sangat nyaman
Pros:

Masakannya variasinya banyak, dan rasanya enak

cuma memang harus prepare untuk jaket bagi anak kecil maupun orang dewasa yang tidak kuat dingin

2026-02-22 • via Nuitee
R
Robert • couple • de
10
Pros:

Laras - the young lady taking care of guests and their needs - was fantastic : helped us in so many ways like charging our cellphone ! Jobs which had nothing to do wirh the hotel itself : perfect service - togehter with her collegues Silvi and aswell Nandas : we are happy and grateful !

2026-02-11 • via Nuitee
J
Justicia • family_with_children • au
9
Pros:

Very good environment, view & location.
very peaceful and comfortable.

2026-01-19 • via Nuitee
J
Jeffry • family_with_children • id
10
Paradise is here !!!
Pros:

Location was excellent. Breathtaking view from the restaurant. Beautifully landscaped garden.
The room was nice.. Clean, simple, and everything works.
The foods were delicious and good variety.
The staffs were too wonderful. They have the perfect attitudes. Congratulations.. jobs well done on training them.
Too bad we only stayed for 1 night, but we were so very impressed with the hotel.
Next time we visit Tawangmangu, this hotel will be our first choice to stay... Nava Hotel deserves 7 stars !!!

Cons:

Absolutely nothing... Everything was just perfect.

2026-01-17 • via Nuitee
H
Hielga • family_with_children • id
5
Pros:

Pool, view, gazebo, animals are well treated ( please give house for each bird, some of them are shivering during rainy night ) & give squirell more access

Cons:

We got room in old building with dust smells, with balcony facing to car park. While there's new building under construction but some groups get access through official website. Also breakfast time held in new building & had access to balcony with amazing view, unfortunately it is dangerous for kids since the glass railing is not yet properly installed ( sealent between glass partition isn't done yet )

Our room shower is less comfortable, the water was not really hot & wash basin is clogged

Kids ordered 4 instant noodle from pool bar, after 30mins, only 3 came, and server lady said they has no more, while we saw piles of instant noodle is there sit in the glass rack. After we ask, she said the main kitchen upstairs has nothing left ( they didn't initiate to deliver that noodle from the pool bar upstairs )

Overall for us it's over rated & over priced
Need more improvement

Note :

2025-12-22 • via Nuitee
Y
Yongki Arianto • family_with_children • sg
10
Pros:

Nice view, environment, good room and foods.
Staffs are friendly and supportive.

Cons:

Noise at night where the people from the meeting room on 3rd floor made a lot of noises.

Found some plates, spoons, forks were quite dirty with remaining rice, sauces. The restaurant cleaniness must be improved.

2025-12-06 • via Nuitee
G
Ghafar • family_with_children • bn
10
Pros:

Good for family there was so much activities for the children.

2025-11-29 • via Nuitee
F
Fabiana • extended_group • it
7
Pros:

Staff gentile e disponibile, ambiente accogliente. Posizione di passaggio.

2025-11-14 • via Nuitee