Royal Garden Suite and Hotel

Hotels
7.7 (949 reviews)
Halaskargazi Caddesi No 176 1 , Istanbul , tr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Inferior breakfast quality

Categories

Cleanliness
6.41
Multiple complaints about room cleanliness, including dirty curtains and unclean facilities.
Service
9.88
Friendly staff at reception and helpful service reported by guests.
Location
9.92
Consistently praised across multiple reviews for its convenience and accessibility.
Room Quality
7.37
Concerns about room size and cleanliness mentioned, affecting overall perception.
Amenities
6.4
Insufficient amenities provided, such as inadequate breakfast options and unclean common areas.
Value for Money
8.36
Guests felt the pricing was fair considering the location but were disappointed with quality.
Food and Beverage
5.91
Repeated negative feedback on breakfast quality and lack of variety.
Overall Experience
7.38
General dissatisfaction based on multiple negative aspects mentioned in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:58

Property Description

Luxurious Garden Oasis

Modern Amenities
Enjoy air conditioning, flat-screen TV, and fully equipped kitchen in every unit. Indulge in a halal breakfast with fresh pastries and juice.

Convenience at Your Fingertips
Benefit from a 24-hour front desk, free WiFi, and a car rental service. Explore Istanbul with ease, located just 1.4 km from the Istanbul Congress Center.

Personalized Service
Experience full-day security, concierge assistance, and currency exchange during your stay. Book now and elevate your Istanbul experience at Royal Palace Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: IST

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 5 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for € 5 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 949 reviews
Cleanliness: 6.41
Service: 9.88
Location: 9.92
Room Quality: 7.37
Amenities: 6.4
Value for Money: 8.36
Food and Beverage: 5.91
Overall Experience: 7.38
K
Kaya • family_with_children • de
9
Es war ein sehr angenehmer Aufenthalt mit meiner Familie
Pros:

Lage zentral, Betten bequem, sauber, Personal sehr nett, gerne weiterzuempfehlen. Immer wieder gerne.

2026-06-11 • via Nuitee
N
Nora • couple • ge
10
"I have stayed at this hotel several times, and every visit has been a great experience. The rooms are always very
Pros:

"I have stayed at this hotel several times, and every visit has been a great experience. The rooms are always very clean, well-maintained, and feature beautiful balconies. The staff are exceptionally attentive, friendly, and always ready to help with anything you need. Their professionalism and hospitality make every stay comfortable and enjoyable. I highly recommend this hotel and will definitely return again."

2026-06-11 • via Nuitee
H
hamit_canpolatoglu • solo_traveller • az
10
2026-06-06 • via Nuitee
Y
Yelyzaveta • extended_group • ua
10
2026-06-05 • via Nuitee
A
Anvar • solo_traveller • uz
5
2026-05-31 • via Nuitee
علي غضبان • solo_traveller • iq
9
شكراً لهم هذه السنة الثانية لي معهم
Pros:

هناك تطور واضح عن العام الماضي كما وعدتنا السيدة تمارا
الفرش تم تبديله
الحمامات جديدة
اما الموظفين فالسيدة تمارا وعبد الرحيم و حمزة وجميع عاملي الفندق رائعين

Cons:

لا يوجد شيء

2026-05-26 • via Nuitee
B
Bernadett • couple • hu
10
2026-05-18 • via Nuitee
P
Plyatskovsky • couple • de
8
2026-05-14 • via Nuitee
V
Vedat • solo_traveller • mg
7
2026-05-13 • via Nuitee
M
michele • solo_traveller • it
2
Cons:

Struttura con lavori in corso. Abbiamo chiesto di mettere il sapone per le mani che di base in un hotel non deve mancare ma non ci è stato fornito.

2026-05-12 • via Nuitee
M
Mohamed • solo_traveller • gb
9
Nice place comfortable and clean with an amazing staff specially Hazma . Thanks for everything guys.
2026-05-12 • via Nuitee
O
Oksana • couple • gb
7
Thanks
Pros:

Location

Cons:

Old

2026-05-10 • via Nuitee
القحطاني • extended_group • sa
1
Pros:

المكيف لايعمل

2026-05-10 • via Nuitee
G
Gerda • couple • gb
4
in desperate need of renovation and everything stinks of cigarettes
Pros:

great location

Cons:

hotel is in desperate need of renovation, everything is falling apart, but the biggest problem that they allow people smoke in the rooms so everything stinks, I had to wash all my clothes when i got back

2026-05-06 • via Nuitee
C
CRISTINA • solo_traveller • ro
8
Una peste alta nu a fost rau
Pros:

Apartament foarte mare,exagerat de multe paturi dar doar 2 dormitoare, 2 living uri si 2 bai.Pret convenabil, locație liniștită.

Cons:

Nu este in hotel, este la 3 străzi distanta intr un bloc, nu au parcare dar exista in apropiere cu plata si te ajuta sa ajungi la ea, nu au lift, am fost cazați la ultimul etaj din 3, curățenia lasa de dorit, nu se schimba nimic pe parcursul a celor 4 nopti, oferă o singura cheie pentru întrarea in bloc si apartament, prosoape insuficiente pentru 10 persoane,4 nopti, 2 perechi de papuci pentru 10 persoane...mai bine nu puneau, săpun in bai insuficient adică 2 degete in fiecare baie...detalii ce pot fi îmbunătățite. Au produse de curățenie...iti faci singur de când ajungi pana pleci. Este un apartament ce ar putea fi imbunatatit cu un minim efort si atenție sporita la curatenie, nu s detalii peste care nu poți trece iar prețul a fost unul atractiv.

2026-05-05 • via Nuitee
F
Falone • couple • ga
5
Idéal pour un court sejour et pour un petit budget
Pros:

La situation géographique parfaite en plein centre près du metro et des autres commerces et restaurants

Cons:

Personnel pas très accueillant, connexion wifi limitée
Chauffage mal réglé, odeurs de tabac imprégné dans la tapisserie de la chambre, un peu vieillot grand besoin de rénovation

2026-05-05 • via Nuitee
L
Lera • extended_group • ru
10
Pros:

все было замечательно! очень помогли во всех вопросах, спасибо большое🙏🏼

2026-05-02 • via Nuitee
F
Fatma • family_with_children • tr
9
2026-05-02 • via Nuitee
A
Amogh • solo_traveller • in
1
Not a 3 star experience
Pros:

The location is the only good thing

Cons:

The room offered to me was an upgrade and was a suite which apparently was not cleaned There was no locker in the room. There were hair strands all over the bed. The bedsheets and pillow cases were dirty. The lamp had 3 bulbs but only 1 was working. There was no water bottle provided in the room. I had to explicitly go to the reception to ask for it. Only after that they sent someone with the small 2 bottle of 300ml. The lady that bought the bottles, opened the door directly without knocking. There was AC and TV in the room. But no remote. The same lady provided 2 remotes for the AC. One didn't work at all and the other one just turned on the AC with beep sound and the display of that remote was not working. The AC didn't cool at all even though the temperature on the display of the AC showed 18° C. Finally after all this when I decided to sleep around 11 pm, my body started itching. When I removed the blanket from the bed. The bedsheet had a lot of dirt and hair on it. So eventually I had to go to the receptionist and show him the rashes on my back. He then apologised and gave me a key for another room and asked me to shift my stuff to that room at midnight. In the new room also there was no remote for the AC. So I called the reception and asked to send the remote and the one they bought didnt work for the AC in the new room. So eventually I had to sleep without AC.

The breakfast was cold since the plates were already prepared and kept on the table with limited items on the plate.

2026-05-01 • via Nuitee
H
Harry • solo_traveller • nz
10
Pros:

Yes Once again came back from Traveling around Turkey Came back here to Sisli Area Only because of hotel Where is safe and secure
Once again The front desk has been so helpful with advice about where things are ;what to do ;how to get there ;cost of things Right down to things to be aware of
My Hat off to Tamara on the front desk with her sense of humour; her honesty;her Knowledge on everything. Just all round good person
Saying that the whole staff have really been great.I can't fault anyone
Everybody goes out of there way to make you comfortable and happy
Little things like this takes away the pressures of travelling

2026-04-24 • via Nuitee