ibis Pontianak City Center

Hotels
•
ibis
9.6 (180 reviews)
Jl Jendral Ahmad Yani No 81 West Kalimantan , Pontianak , ID
+62 561 8107888

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good service
Clean rooms
Great location
Cons:
Breakfast issues
Cleanliness concerns

Categories

Cleanliness
8.99
Some reviews noted cleanliness issues, particularly with food presentation.
Service
9.99
Positive mentions of helpful and friendly staff.
Location
10
Conveniently located near attractions, though some noted it was a bit far from dining options.
Room Quality
9.95
Rooms are reported as clean and well designed.
Amenities
9.48
Good amenities relative to hotel class, though some wished for more.
Value for Money
9.94
Well regarded for the services offered at the price point.
Food and Beverage
8.49
Breakfast had mixed reviews, with some complaints on food variety and freshness.
Overall Experience
9.99
Most guests reported a very pleasant stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:31

Property Description

Garden Oasis and Culinary Delights
Ibis Pontianak City Center offers a serene garden setting, providing a peaceful escape for guests. Indulge in a variety of Indonesian and Asian dishes at the restaurant, or sip on cocktails at the bar.

Modern Comforts and Convenience
Experience comfort in every room with amenities such as a flat-screen TV, free WiFi, and air conditioning. Whether you're relaxing in bed or catching up on work at the desk, the hotel ensures a pleasant stay.

Explore and Relax
Take advantage of bike and car hire services to explore Pontianak conveniently. After a day of adventure, unwind knowing free private parking, a business centre, and a 24-hour front desk are at your disposal.

Book your stay at Ibis Pontianak City Center for a delightful blend of relaxation and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNK

Location

Guest Reviews

9.6
Based on 180 reviews
Cleanliness: 8.99
Service: 9.99
Location: 10
Room Quality: 9.95
Amenities: 9.48
Value for Money: 9.94
Food and Beverage: 8.49
Overall Experience: 9.99
D
DeWees • couple • my
8
Haze forced us inside but at least the hotel was comfortable, and the breakfast was really nice.
Pros:

Breakfast was one of the highlights of our trip. It was not as big as other buffets, but it was well managed with plenty of food. The staff were exceptional in their service. The room and the bathroom were excellent with a very comfy bed and a nice functional bathroom, interesting bathroom design. The view of the museum was also a nice touch.

Cons:

Honestly, it's easy to mix up the properties on Booking.com, I thought they had a pool and exercise room. That was my fault for not paying closer attention. The Mercure hotel managed by the same company had the pool and exercise room. They were available but at an extra cost. The TVs in the room could also be a smart TV. The haze was terrible and both my wife and I had colds so we stayed in the room a lot and would have liked to watch NetFlix or something else on a smart tv.

2026-09-06 • via Nuitee
D
Dayang Hafsah • solo_traveller • my
9
Pros:

The hotel is clean and comfortable..the staff are all friendly and nice to the guests..inshAllah I will come again at ibis hotel..tq ibis hotel

2026-09-01 • via Nuitee
M
Mohd.firdaus • solo_traveller • my
10
2026-08-15 • via Nuitee
M
mrksmrp • Couples • Jakarta, Java
10
review
Pros:

all good,comfortable and good choice for trip destination

2026-08-13 • via Tripadvisor
5
532ahmarj • Business
10
Stay at ibis
Pros:

All perfect, very nice ambience👍

2026-08-03 • via Tripadvisor
R
Roving25749284710 • Couples
10
Satisfied!
Pros:

All facilities are good. I think you can add more electricity to the hairdryer because it blows too slow.

2026-08-02 • via Tripadvisor
P
peodongy • Solo travel
10
good
Pros:

overall good, maybe next can stay here again

2026-07-31 • via Tripadvisor
1
121bintangp • Solo travel
10
Ulasan For Ibis Hotel
Pros:

nice , safety, nice services , clean

2026-07-28 • via Tripadvisor
H
Halimah • couple • my
9
2026-07-25 • via Nuitee
B
Bradley • solo_traveller • au
10
Pros:

Location

Cons:

.

2026-07-24 • via Nuitee
K
kamdadellys • Solo travel
10
Wonderful hotel
Pros:

easy to access and closed by food location. the rooms so clean, then breakfast wonderful menu. i like yellow rice.

2026-07-22 • via Tripadvisor
R
rindafatina • Business
10
Good place to stay
Pros:

Ibis Hotel is one of the best hotel in Pontianak. Its a good place to stay.

2026-07-22 • via Tripadvisor
S
Sherpa15552427524 • Business
10
Comfortly
Pros:

Sangat nyaman dan recommended

2026-07-20 • via Tripadvisor
S
Saiful Bahri • solo_traveller • my
9
2026-06-20 • via Nuitee
S
stefanusagustinos • Business
10
Enjoyable stay
Pros:

The service is value for money

2026-06-08 • via Tripadvisor
A
angelicious_11 • Friends getaway • Prague, Bohemia
10
Enjoyable nighta in Ibis
Pros:

Next to west kalimantan museum, walking distance to a mall.
Good atmosphere, very cozy
Rooms are clean and neat
Worth the value

2026-06-04 • via Tripadvisor
A
arifdenney • Couples
10
Jun 2026 Experience
Pros:

Great stay in the Ibis Hotel.

To upgrade the experience for Ibis Hotel to consider to elevate the stay for their customers . Include iron, iron board and refrigerator in all rooms

2026-06-04 • via Tripadvisor
S
Siong Ming • solo_traveller • my
10
2026-06-03 • via Nuitee
N
NILGÜN • family_with_children • de
10
Pros:

Alles war top.

2026-05-01 • via Nuitee
L
Lim • family_with_children • my
6
Pros:

Good location, friendly staffs

Cons:

Toaster conveyor not working during breakfast

2026-04-03 • via Nuitee