City Express Plus by Marriott Merida

Hotels
•
City Express
8.5 (765 reviews)
Calle 60 No. 346 Colonia Centro , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Room service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Poor breakfast options
Cleanliness issues

Categories

Cleanliness
7.39
Several reviews mentioned cleanliness issues like dirty shower and glasses in the restaurant.
Service
9.86
Most reviews noted friendly and helpful staff, though language barriers were mentioned.
Location
9.9
Frequent praise for the hotel's central location close to transportation.
Room Quality
8.35
Rooms mentioned as modern but with some issues like noise and musty smell.
Amenities
7.88
Amenities like pool and transport praised but some basic in-room amenities missing.
Value for Money
8.34
Reviews indicated that breakfast options were not sufficient for the price.
Food and Beverage
6.89
Breakfast options criticized for lack and quality based on multiple reviews.
Overall Experience
9.36
Mixed feelings but overall satisfactory stay with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:41

Property Description

Convenient Location

City Express Plus Merida is ideally located in Mérida, offering easy access to popular attractions such as Montejo Avenue, Merida Cathedral, and Main Square. Perfect for exploring the city!

Modern Amenities

Enjoy a comfortable stay in our air-conditioned rooms with free WiFi, flat-screen TVs, and 24-hour room service. Unwind at our outdoor swimming pool or stay active at the fitness centre.

Delicious Dining Options

Start your day right with a continental breakfast or indulge in a variety of a la carte dishes until noon. Satisfy your cravings without leaving the hotel!

Ready to experience comfort and convenience in Mérida? Book your stay at City Express Plus Merida now!

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

The check in time is from 4:00 p.m. to 8:00 p.m. If you wish to enter after 8:00 p.m. and until 12:00 a.m., there is an additional supplement of 90 euros per reservation. After 12:00 a.m. it is not possible to make a late check-in.

The late check-in service is carried out by an independent company, so it must be requested and paid for before 1:00 p.m. on the day of arrival. For reservations with entry on the same day, it is not possible to contract the late check-in service, so it must be done until 8:00 p.m. at the latest.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MID

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 765 reviews
Cleanliness: 7.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 9.36
D
Dalia Sofia • extended_group • mx
10
Cómoda y práctica
Pros:

Ubicación

2026-05-29 • via Nuitee
M
Mariana • solo_traveller • mx
8
Pros:

Las camas muy cómodas.

Cons:

El.restaurante bastante malo , te dejan una botella de agua por cuarto .

2026-05-28 • via Nuitee
E
Escobar • solo_traveller • mx
9
2026-05-26 • via Nuitee
M
Maria del carmen • couple • mx
8
Pros:

Location

2026-05-23 • via Nuitee
M
Mayda • solo_traveller • mx
8
Pros:

La hubicacion, son muy amables, y el lugar muy limpio.

Cons:

que solo incluye desayuno

2026-05-21 • via Nuitee
F
FLORES GUERRERO • couple • mx
10
Muy agradable la estancia, volvimos porque nos sentimos muy cómodos, volveríamos por una tercera vez
Pros:

Tuvimos algunas necesidades especiales, y el personal nos apoyo mucho, fueron muy serviciales y amables.

Cons:

.

2026-05-21 • via Nuitee
J
Jazmin • solo_traveller • mx
9
Pros:

Ubicación, plaza, servicio

Cons:

Todo bien

2026-05-20 • via Nuitee
B
Brady Durksen • solo_traveller • ca
8
Pros:

We liked the location, the pool and roof area were nice, the rooms were very clean and sealed (in this city we found critters to be an issue in other places we have stayed) my wife needed medications refrigerated and there were no refrigerators in the rooms, the staff found a solution for us to store her meds locked in the staff fridge.

Cons:

The pool was not clean, there was a large amount of algae growing under the benches in the deep area of the pool the entire week we stayed. The rooms didn't have a lot of places to put our belongings. Refrigerators should be mandatory in hotel rooms (especially in hot climates where you cannot drink the tap water)

2026-05-18 • via Nuitee
A
Avendaño Leon • solo_traveller • mx
10
2026-05-13 • via Nuitee
J
Jarosław • solo_traveller • pl
7
2026-05-08 • via Nuitee
Z
Zhaksylyk • solo_traveller • kz
10
2026-05-08 • via Nuitee
K
Karla Guadalupe • family_with_children • mx
9
2026-05-07 • via Nuitee
V
VIANEY • extended_group • mx
7
La ubicacion es Extraordinaria, todo cerca, Caminando a paseo Montejo. Pero POCO PERSONAL.
Pros:

UBICACION

Cons:

LA FALTA DE PERSONAL Y LA LIMPIEZA EN EL BAÑO DEL RESTAURANTE.

2026-05-07 • via Nuitee
E
Elvia Esperanza • family_with_children • mx
10
Confort en paseo 60
Pros:

LA COMODIDAD DE LA CAMA, LO LIMPIO DE LA HABITACIÓN, LA PISCINA, LA AMABILIDAD DEL PERSONAL, EL DESAYUNO DELICIOSO

2026-05-04 • via Nuitee
M
Miriam • couple • au
7
2026-05-04 • via Nuitee
L
Leonardo • solo_traveller • ca
10
2026-05-04 • via Nuitee
F
FLORES GUERRERO • solo_traveller • mx
10
Pros:

Todo estuvo bien.

Cons:

Que el desayuno incluido solo sea hasta las 9:00. Deberían ampliar el horario.

2026-05-01 • via Nuitee
A
Alonso • couple • cr
9
excelente hotel, recomendado
Pros:

muy buena ubicación, muy limpio y agradable el hotel,y situado dentro de un complejo con restaurantes y varios locales comerciales

Cons:

todo bien, me gusto todo, agradable

2026-04-30 • via Nuitee
L
Luis Fernando • extended_group • co
9
Fantastica estadía en Merida
Pros:

Excelente servicio del personal, su actitud es ejemplar.

2026-04-27 • via Nuitee
R
ramirede • solo_traveller • mx
10
Pros:

La ubicación aunque solo llegamos a dormir pero fue suficiente para ver la calidad del hotel

Cons:

Todo estuvo excelente

2026-04-26 • via Nuitee