City Express Plus by Marriott Merida

Hotels
•
City Express
8.5 (817 reviews)
Calle 60 No. 346 Colonia Centro , Mérida , MX
+52 999 690 1380

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Poor breakfast options
Cleanliness issues

Categories

Cleanliness
7.39
Several reviews mentioned cleanliness issues like dirty shower and glasses in the restaurant.
Service
9.86
Most reviews noted friendly and helpful staff, though language barriers were mentioned.
Location
9.9
Frequent praise for the hotel's central location close to transportation.
Room Quality
8.35
Rooms mentioned as modern but with some issues like noise and musty smell.
Amenities
7.88
Amenities like pool and transport praised but some basic in-room amenities missing.
Value for Money
8.34
Reviews indicated that breakfast options were not sufficient for the price.
Food and Beverage
6.89
Breakfast options criticized for lack and quality based on multiple reviews.
Overall Experience
9.36
Mixed feelings but overall satisfactory stay with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:41

Property Description

Convenient Location

City Express Plus Merida is ideally located in Mérida, offering easy access to popular attractions such as Montejo Avenue, Merida Cathedral, and Main Square. Perfect for exploring the city!

Modern Amenities

Enjoy a comfortable stay in our air-conditioned rooms with free WiFi, flat-screen TVs, and 24-hour room service. Unwind at our outdoor swimming pool or stay active at the fitness centre.

Delicious Dining Options

Start your day right with a continental breakfast or indulge in a variety of a la carte dishes until noon. Satisfy your cravings without leaving the hotel!

Ready to experience comfort and convenience in Mérida? Book your stay at City Express Plus Merida now!

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

The check in time is from 4:00 p.m. to 8:00 p.m. If you wish to enter after 8:00 p.m. and until 12:00 a.m., there is an additional supplement of 90 euros per reservation. After 12:00 a.m. it is not possible to make a late check-in.

The late check-in service is carried out by an independent company, so it must be requested and paid for before 1:00 p.m. on the day of arrival. For reservations with entry on the same day, it is not possible to contract the late check-in service, so it must be done until 8:00 p.m. at the latest.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MID

Location

Guest Reviews

8.5
Based on 817 reviews
Cleanliness: 7.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 9.36
R
Rodrigo • extended_group • mx
10
Location and clean
Pros:

Location and clean

Cons:

Everything OK

2026-09-11 • via Nuitee
N
Neila • family_with_children • br
10
2026-09-09 • via Nuitee
B
Brian • couple • ca
5
Location good and clean rooms
Pros:

Location was good and the room was clean but small and for 2 people they leave 1 bottle of water? The parking was good and free but had issue getting out as card did not work but they came and fixed.

Cons:

The pool was very small and unsupervised by staff so kids were jumping into pool which is not safe for them or others as pool small and shallow. The breakfast was a very simple and cold breakfast which should be highlighted to gests when booking and very basic not what we expected from the Marriott and not wat we get at other stays

2026-09-09 • via Nuitee
D
David • solo_traveller • mx
8
2026-09-04 • via Nuitee
V
Viviana • solo_traveller • mx
8
2026-09-04 • via Nuitee
F
FRANCISCO • couple • mx
9
Buena estancia
Pros:

Ubicación y servicio

Cons:

Desayuno muy limitado

2026-08-27 • via Nuitee
L
Luca Brambilla • solo_traveller • it
4
DELUDENTE
Pros:

In generale é carino ci puo stare per due notti massimo

Cons:

Rapporto qualità prezzo é deludente, la piscina sul roof dalle foto di booking sembra fantastica invece é piccolissima e non é come in foto per niente
Usciva poca acqua dalla doccia ci sono macchie sulle lenzuola e sui I muri la pulizia scarseggia.
INFINE LA COSA PIÙ TERRIBILE É CHE IL GIORNO DEL CHE K OUT AVEVAMO IL BUS ALLE 6:55 E NON FACEVAMO IN TEMPO A FARE COLAZIONE E VOLEVAMO PORTARCI AL VOLO 2 PANINI E IL CAFFE DALLA NOSTRA COLAZIONE GIÀ INCLUSA E PAGATA, CI É STATO DETTO CHE NON POTEVAMO E DOBBIAMO PAGARE I DUE PANINI DELLA COLAZIONE CHE ABBIAMO GIÁ PAGATO (QUINDI PAGARE LA COLAZIONE DUE VOLTE SOLO PER PORTARE VIA DUE PANINI!) ASSURDO E VERGOGNOSO.
Tornando indietro non lo sceglierei una seconda volta a questo prezzo sicuramente potevo trovare molto di meglio.

2026-08-26 • via Nuitee
R
Rosa Alejandra • extended_group • mx
9
Buen lugar para hospedarse
Pros:

el lugar es muy lindo,

Cons:

La iluminación en las habitaciones , ya que si quieres trabajar la luz no es apropiada es muy poca y muy tenue lo que te hace imposible relizar tu trabajo

2026-08-24 • via Nuitee
S
San Vicente • solo_traveller • mx
8
2026-08-21 • via Nuitee
A
ALAN • extended_group • mx
10
2026-08-16 • via Nuitee
B
Brenda • solo_traveller • mx
10
Excelente ubicación
Pros:

Las instalaciones

Cons:

Sin comentarios

2026-08-15 • via Nuitee
M
Martha • solo_traveller • mx
9
Pros:

La atención del personal de recepción, excelente, estoy agradecida por su gentileza.
El servicio de transporte está muy bien ,puntual.
La ubicación del hotel está muy bien.

Cons:

En la habitación el techo estaba muy ,muy sucio.
La limpieza del baño debe mejorar sustancialmente así como el olor de la coladera de la regadera.
Las toallas súper viejitas .

2026-08-15 • via Nuitee
C
Courtney • family_with_children • mx
3
Pros:

The tv did not work. They did not let us up to the pool. The shower water was cold. I told the maintenance people and they did not care.

2026-08-15 • via Nuitee
C
Carolina • solo_traveller • co
7
Pros:

La ubicación

Cons:

Es muy básico, la habitación tenía una luz rota y el baño al llegar tenía algunos pelos en la ducha. El secador no servía bien . El desayuno es muy básico

2026-08-14 • via Nuitee
A
angelnesh1 • solo_traveller • mx
9
Buena ubicación.
Pros:

Muy buen hotel, está muy bien ubicado y en la parte de abajo tienen un área de restaurantes muy padre. La alberca del roof está cómoda y con una vista bellisima. Sin duda volvería.

Cons:

Todo estuvo muy bien.

2026-08-12 • via Nuitee
G
Gaytan • family_with_children • mx
8
2026-08-10 • via Nuitee
F
Federico Guerrero Alfonso • family_with_children • mc
9
2026-08-07 • via Nuitee
R
Raquel • solo_traveller • mx
9
Buena ubicación!
Pros:

Considero que el desayuno estaba bien y son claros con lo que ofrecen, también hay opciones de pago. El personal del restaurante es muy atento y siempre estuvieron pendientes de las necesidades aún en hora pico. La ubicación es muy buena.

Cons:

En varias ocasiones me he hospedado aquí por trabajo, siento que quizás le falta ya un poco de mantenimiento , no quita las comodidades pero quizás ya el tiempo que tiene el hotel.

2026-08-03 • via Nuitee
M
Mendez • solo_traveller • mx
10
Pros:

El servicio y la atención

2026-08-02 • via Nuitee
A
Anita • solo_traveller • si
7
Merida is not nice city
Pros:

I liked the hotel, it was very comfortable and beautiful.

Cons:

One night we got very loud neighbours so we decided to left one day before becouse even the staff couldn't handle them. Merida is not the nicest city...I recommend you to stay somewhere else.

2026-07-25 • via Nuitee